Author Archives: VWAH

Reservation Agent for Active Network

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Active Network is seeking workers from: AL, AR, DE, FL, GA, IA, ID, IN, KY, LA, MS, NY, OH, OR, PA, TX, WI, NH. Are you seeking a part-time, seasonal home-based position that allows you to assist customers with camping reservations in a growing Work-At-Home Department? Active Network has an exciting opportunity for a Reservation Agent. This legitimate position involves handling phone reservations and customer support for residents in specific states, with potential for a year-round part-time status. Join the latest trend in call center work and be part of a team that values your contributions.

Scope of Work:

As a Reservation Agent, you will:

  • Work from the comfort of your home
  • Assist customers over the phone with camping reservations in multiple states, including State Parks
  • Receive continual support from supervisory staff, IT, Training, and Human Resources groups

Requirements for Remote Work:

To set up your home office, you’ll need:

  1. A quiet work environment
  2. A standard phone line (POTS/Analog preferred)
  3. High-speed internet connection (Ethernet cable required)
  4. Accessible modem and phone line from your workstation
  5. Desktop monitor (no all-in-one, tablets, laptops, or TVs)

Job Duties:

Your responsibilities will include:

  • Accessing company programs using provided equipment
  • Assisting customers with reservation requests, troubleshooting, and answering questions
  • Communicating effectively using scripted material, policies, guidelines, and procedures
  • Querying information within company databases
  • Maintaining productivity goals and quality assurance standards
  • Adhering to attendance expectations and company policies

Basic Requirements:

To succeed in this role, you should have:

  1. Excellent communication and customer service skills
  2. Solid computer skills and internet knowledge
  3. Organization and self-motivation
  4. Minimum typing speed of 20-30 wpm
  5. Availability for 25-29 hours per week, including weekends

Perks:

  • A great work environment with supportive co-workers
  • Work and train from the comfort of your home, saving on transportation costs
  • Participation in ACTIVEx, an award-winning employee program
  • Savings through the ACTIVE Advantage program on activities, gear, and travel

Apply now for this Reservation Agent position and be part of a team where jobs go fast, but your impact lasts. Join Active Network and grow both personally and professionally.

Customer Technical Support Specialist Phone & Live Chat Support for eXcell

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Customer Technical Support Specialist Role at eXcell in Phoenix, AZ

In the bustling tech support realm of Phoenix, Arizona, eXcell seeks a meticulous individual to fill the pivotal role of a Customer Technical Support Specialist. If you’re adept at troubleshooting, enjoy engaging with clients via phone, live chat, and email, and harbor a passion for delivering exceptional customer service, this might just be the role for you.

Responsibilities:

  1. Fully resolve troubleshooting, billing, and product inquiries through inbound phone calls, live chat, and email channels.
  2. Craft amazing outcomes and experiences at every client interaction.

Nice to Have:

  1. Minimum of 6 months in a Technical Support or Customer Service role, with a preference for previous Call Center experience.
  2. Ability to work from home post a 5-week training course in one of the 4 Phoenix, Arizona campus training locations.
  3. Effective communication with a diverse client base and adept documentation in multiple systems.
  4. Quick, calm, and professional engagement to understand client questions/issues and deliver solutions exceeding expectations.
  5. Critical thinking, creative problem-solving, and multitasking skills.
  6. Proven track record of consistently delivering excellent customer service.
  7. Technical savvy with a desire to learn and grow within the organization.
  8. Proficiency in PC/MAC, web browsers, and various call center ticketing/call tracking systems.
  9. Availability for a 5-day per week/8-hour per day shift between 5:00 AM – 10:00 PM any day of the week, including weekends and holidays.
  10. Completion of a mandatory 5-week on-site training course, Monday – Friday, 8:30 AM to 5:30 PM.

Perks:

  • Work-from-home opportunities with provided equipment and phone/high-speed internet reimbursement.
  • Free snacks and lunches during training.
  • A dynamic, fast-paced, and casual work environment.
  • Abundant growth and career advancement opportunities.

Discover more about this opportunity and apply at eXcell Job Portal. Act swiftly; positions are in high demand!

Chat Customer Service Specialist for GC Services

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Chat Customer Service Specialist Position in Kennesaw, GA: A Professional Overview

GC Services in Kennesaw, GA is seeking a Chat Customer Service Specialist to join their team. This position requires a blend of technical proficiency, communication skills, and adaptability to excel in a dynamic virtual environment.

Responsibilities:

  1. Multi-Chat Handling: Respond adeptly to up to two concurrent chats for GC clients, providing contact completion and alternative solutions for callers.
  2. Customer-Centric Approach: Handle customer chats courteously and professionally, regardless of difficulty, to ensure customer satisfaction within client guidelines.
  3. Meeting Commitments: Attend regularly scheduled video conferences for team meetings and one-on-one coaching, demonstrating commitment to professional development.
  4. Performance Focus: Maintain concentration to meet performance goals and react positively to an evolving work environment.
  5. Collaborative Work: Foster good working relationships with supervisors and coworkers, ensuring a positive and productive atmosphere.
  6. Safety Awareness: Work safely without posing a threat to oneself or others, adhering to attendance, punctuality, and break requirements.

Qualifications: Education:

  • High School Diploma or GED is mandatory.

Experience:

  • Six months of customer service experience preferred.

Computer Experience:

  • Proficiency in personal computers, with a preference for MAC use.
  • Typing speed of 35 wpm with 95% accuracy required; 45 wpm preferred.
  • Ability to troubleshoot basic computer issues and internet connectivity.

Skills & Abilities:

  1. Communication Proficiency: Strong command of business English, spelling, and punctuation, with clear and effective oral and written communication skills.
  2. Problem Solving: Ability to define problems, collect data, and draw valid conclusions in a fast-paced environment with limited information.
  3. Professionalism: Maintain confidentiality, provide quality customer service, and work professionally with difficult or emotional customers.
  4. Adaptability: Be flexible and quickly adjust to changes, remaining alert during low call-volume periods.
  5. Efficiency: Conduct data searches efficiently and maintain a well-organized work area.

Work From Home Requirements:

  • Hard-wired internet connection with a minimum speed of 10 mbps download and 5 mbps upload.
  • Distraction-free workspace, ensuring a professional and productive environment.

All job offers are contingent upon the successful completion of drug and background checks. To apply, visit GC Services Careers. Remember, opportunities fill quickly, so act promptly.

Healthcare Economics Consultant for UnitedHealth Group

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Health Care Economics Consultant Position at UnitedHealth Group

UnitedHealth Group, a leader in the intersection of healthcare and technology, is seeking a dynamic individual for the role of Health Care Economics Consultant in Cypress, CA. This is an opportunity to be part of a company driving innovation and impacting millions of lives through industry-leading healthcare services.

Position Overview:

As a Health Care Economics Consultant, you will play a crucial role in designing and developing reports, analyzing data, and measuring clinical outcomes, network performance, and methodology levers. This position requires a deep dive into quantitative analyses of utilization and healthcare costs data to address key business problems. Your work will involve interpreting and analyzing clinical data from various sources, recommending consolidation approaches, and crafting real-world solutions in a complex healthcare landscape.

Primary Responsibilities:

  1. Work with less structured data, recognizing patterns, and making data-driven recommendations.
  2. Proactively identify areas for medical cost improvement and healthcare initiative strategies.
  3. Perform data cleaning, preparation, reporting, and analysis.
  4. Leverage existing reporting capabilities to identify trends and opportunities for medical expense reduction.
  5. Extract, aggregate, and quality-check data from multiple sources in support of trend identification and root cause analysis.
  6. Provide consultative advice, interpret, and summarize analytical findings.
  7. Research, identify, and implement new approaches and methods for medical cost management.

Requirements:

Minimum Qualifications:

  1. Bachelor’s degree or equivalent work experience.
  2. 3+ years of experience in data analytics using SAS.
  3. 2+ years of experience with UNIX/AIX (6.1).
  4. Strong SAS programming skills, including Data step, SAS macros, Proc SQL, and SAS/DDE.
  5. Proficiency in MS Excel.

Preferred Qualifications:

  1. M.S. degree.
  2. Healthcare industry experience.
  3. Flexibility and adaptability in a fast-paced environment.
  4. Self-starter with attention to detail and strong analytical skills.
  5. Excellent SAS technical/advanced level programming skills.
  6. Critical thinking ability.

Interested candidates can apply on the UnitedHealth Group Careers website. Act swiftly, as opportunities like these are in high demand!

Sales Design Consultant for Closets by Design

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Sales Design Consultant Opportunity with Closets by Design in Cincinnati, OH

Closets by Design in Cincinnati, OH, is currently seeking a highly motivated Sales Design Consultant to join their team. The ideal candidate should be a self-starter with excellent communication skills and a knack for negotiating and closing sales deals.

Skills Required:

  1. Self-Motivated and Goal-Oriented:
    • Demonstrate a proactive approach and set achievable goals.
    • Monitor and measure results effectively.
  2. Effective Communication:
    • Possess excellent verbal and written communication skills.
  3. Mathematical Aptitude:
    • Comfortable with basic math skills, including fractions, decimals, and percentages.
  4. Sales Acumen:
    • Ability to negotiate and close sales deals.
    • Comfortable discussing money and budgets.
  5. Adaptability:
    • Capable of adjusting sales style to cater to diverse clients.

Job Requirements:

  1. Professionalism and Positive Attitude:
    • Maintain a professional appearance and positive demeanor.
  2. Commission Sales Environment:
    • Comfortable working in a commission-based sales setup.
  3. Time Management and Problem-Solving:
    • Exhibit great time management skills.
    • Effectively solve problems as they arise.
  4. Design and Planning:
    • Create designs and recommendations for client spaces.
    • Generate accurate price proposals.
  5. Customer Service:
    • Close sales and provide exceptional customer service from the first appointment through order completion.
  6. Attendance and Participation:
    • Attend and actively participate in monthly Product/Design sales meetings.
  7. Technical Skills:
    • Basic mechanical aptitude, able to take accurate measurements.
    • Previous design, kitchen/bath, or space planning background is helpful but not necessary.

Benefits:

  • Flexibility:
    • Enjoy a flexible schedule and the option to work from home or the Blue Ash Design Center.
  • Preset Appointments:
    • No cold calling – work with preset appointments.
  • Work Environment:
    • Engage in a fun and creative work environment.
  • Support and Training:
    • Receive dedicated sales support and mentoring.
    • Continuous product training and development.
  • Additional Incentives:
    • Competitive commission-based compensation.
    • Monthly bonuses and comprehensive benefits package.

Interested candidates can apply through Closets By Design on Indeed. Don’t miss out on this opportunity; apply now as positions are filling quickly.

Email Deliverability Specialist for EngageIQ

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Email Deliverability Specialist at EngageIQ in Santa Clara, CA

About EngageIQ:

EngageIQ, an avant-garde Internet marketing company situated in the technological hub of Santa Clara, California, invites candidates for the role of Email Deliverability Specialist. While our headquarters lies at the heart of Silicon Valley, this position offers the flexibility of remote work.

Who We Are:

We pride ourselves on being a dynamic global team of technology-driven entrepreneurs and marketers. Year after year, we achieve substantial success by delivering significant volumes of online leads to numerous companies.

The Ideal Candidate:

If you are well-versed in email deliverability and possess hands-on experience handling substantial email volumes, we want you to join our family. Our ideal candidate will not only understand the intricacies of email marketing but also demonstrate expertise in analyzing deliverability and improving inbox placement.

Key Qualifications:

  1. Proficient in email deliverability, with hands-on experience in managing large email volumes.
  2. Expertise in guiding script development for email deliverability analysis.
  3. Competent in setting up and monitoring delivery metrics, ensuring compliance with legal requirements.
  4. Proven track record and experience with deliverability testing.

Responsibilities:

  1. Collaborate with the marketing and technology team to devise a strategy for expanding our email reach.
  2. Identify opportunities and troubleshoot issues to enhance subscriber acquisition and user experience.
  3. Utilize email and website analytics to uncover untapped growth areas.
  4. Oversee the entire lifecycle of email campaigns, from conception to testing, measurement, and optimization.

Compensation:

Competitive salary and bonus.

To apply, visit EngageIQ Careers. Act swiftly as opportunities are filled promptly.

Note: EngageIQ does not use exclamation points; we let our success speak for itself.

Customer Service Representative for Slingshot

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Customer Service Representative with Slingshot

Slingshot, a dynamic startup based in Orem, Utah, is revolutionizing the pest control industry with innovative tools designed to meet the demands of modern customers. Currently seeking dedicated individuals to join their team, Slingshot offers an enticing opportunity for a Customer Service Representative (CSR) position.

Position Overview: As a Slingshot CSR, the selected candidate will be responsible for delivering exceptional customer service through phone and live web chat channels, efficiently scheduling appointments, and facilitating connections between customers and our in-house pest specialists. This role provides the flexibility of working from the comfort of one’s own home, within a 1.5-hour commute of Orem, UT.

Key Requirements:

  1. Personal Attributes:
    • Demonstrated friendliness, intelligence, and genuine care for people.
    • Effective and clear communication skills, both written and verbal.
    • Internal motivation, exhibiting a proactive approach to tasks.
  2. Availability:
    • Full-time commitment (35+ hours/week) with scheduling flexibility, including weekends and holidays.
  3. Location Options:
    • Opportunity to work from home or choose an in-office setup.

Responsibilities:

  • Communication Facilitation:
    • Bridge the communication gap between pest control companies and customers.
    • Respond to customer inquiries via phone and live web chat.
  • Appointment Management:
    • Schedule appointments for customers.
  • Connection Coordination:
    • Facilitate connections between potential customers and in-house pest specialists.
  • Contributing to Growth:
    • Play a pivotal role in fueling Slingshot’s rapid growth.

Benefits:

  • Professional Growth:
    • Gain experience in a dynamic startup environment.
    • Opportunities for career advancement within the company.
  • Compensation:
    • Competitive pay with attractive incentives.
  • Comprehensive Benefits:
    • Health care, PTO, 401K match, and gym benefits.
  • Unique Exposure:
    • Work alongside company founders and executives.
    • Exposure to an $8 billion industry.
  • Flexibility:
    • Enjoy the convenience of an at-home position.

To apply for this exciting opportunity, visit Slingshot Careers and submit your application promptly. Don’t miss out on the chance to be a part of Slingshot’s growing success!

Training Trainer for Alorica

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Navigating the Training Terrain: Alorica Seeks a Dedicated Trainer in San Antonio, TX (78208)

Alorica, a champion of diversity in the workforce, is on the lookout for a meticulous Training Trainer in San Antonio, TX (78208). This position demands not only a profound understanding of adult learning techniques but also a flair for effective communication and a keen eye for detail. Joining Alorica means being part of an equal opportunity employer committed to fostering an inclusive workplace.

Key Responsibilities

1. Training Delivery

Embark on the journey of responsible supervisory work by educating, testing, and coaching new hires on a specified account. Your role will be instrumental in shaping the skills and knowledge base of the workforce, utilizing specialized curricula and materials.

2. Testing and Course Review

Thoroughly evaluate trainee performance, ensuring that the learning objectives are met. Engage in meticulous course reviews, providing constructive feedback to enhance the training process.

3. Mentoring and Coaching

Play a pivotal role in mentoring and coaching new hires, guiding them through the intricacies of the job. Your interpersonal skills will be paramount in facilitating a conducive learning environment.

Key Requirements

  • Education and Experience
    • High School Degree, GED, or equivalent education.
    • Preferred: Associates degree.
    • Two (2) years of training and/or customer call center experience.
  • Skills and Abilities
    • Profound knowledge of adult learning techniques.
    • Familiarity with specific account provisions, products, and policies.
    • Effective communication, both oral and written.
    • Exceptional listening and presentation skills.
    • Proficiency in Microsoft Word, Excel, and PowerPoint.

Application Process

Ready to embark on this professional journey? Apply now through Alorica Careers. Act swiftly as opportunities in this dynamic environment fill up quickly!

Note: Alorica adheres strictly to merit-based employment decisions, promoting diversity and inclusivity in all aspects of recruitment.

Lead Remote Customer Support Agent for Gutter Helmet

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Gutter Helmet’s Opportunity in Millersville, MD

Gutter Helmet in Millersville, MD presents a unique opening for a Lead Remote Customer Support Agent. Aspiring candidates will be joining a dynamic team focused on seamlessly managing inbound and outbound calls while ensuring the efficiency of the Primary Agent’s responsibilities.

Position Overview:

  1. Work Arrangement: The role facilitates remote work through a virtual call center, with an initial requirement of in-office training in Millersville, MD.
  2. Schedule: Expect a commitment of approximately 30 hours per week, with a bi-weekly shift structure.

Primary Responsibilities:

  1. Call Handling: Engage with prospects, existing customers, and internal Consultants through inbound and outbound calls.
  2. Leadership Role: Oversee and support the Primary Agent’s tasks, ensuring a smooth workflow and providing necessary information for optimal performance.

Job Requirements:

  1. Education: Associates degree.
  2. Experience: Minimum of 2 years in Call Center Management.
  3. Language: Proficiency in English.

Additional Information:

  • No cold calling involved; the focus is on qualifying sales leads and scheduling in-home appointments.
  • Utilize virtual call center technology for remote operations.
  • A blend of remote work and in-office training for a comprehensive skill set.

Application Process:

Interested individuals can find more details and apply directly through the Indeed job listing. Remember, opportunities are filled promptly. Take a measured step toward this unique professional journey with Gutter Helmet by Harry Helmet.

Help Desk / Customer Service for ZingTask

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Help Desk/Customer Service Position at ZingTask in Tempe, AZ

ZingTask is on the lookout for a meticulous and self-motivated individual to join their ranks as a Help Desk/Customer Service professional. In the heart of the digital landscape, this position offers an annual compensation ranging from $25,000 to $31,200.

The Ideal Candidate

Are you the detail-oriented wizard ZingTask seeks? Here’s a glimpse of the qualities that could make you the perfect fit:

1. Detail-Orientation: Precision is your middle name, and you thrive in environments where every detail matters.

2. Self-Management: Independence is your forte, and you can navigate tasks with finesse, even when left to your own devices.

3. Ready & Willing: The call for help desk tickets doesn’t faze you; you welcome challenges with open arms and tackle them head-on.

4. Computer Skills: Your intuition with computers is unmatched; unfamiliar applications and common computer glitches don’t intimidate you.

5. Perfection-Driven: Going the extra mile is your norm; perfection is not just a goal but a way of work.

6. Quality Focus: Professionalism, efficiency, consistency – these are not just words for you; they define your work ethic.

Requirements and Experience

For success in this role, certain criteria must be met:

1. Strong Communication Skills: Articulate thoughts both in writing and verbally with finesse.

2. Organizational Prowess: Exhibit excellence in organization, time management, and tracking.

3. Attention to Detail: A penchant for accurate documentation is non-negotiable.

Skills That Set You Apart

Your skill set should include:

1. Email Analysis: Craft grammatically flawless responses addressing all customer concerns.

2. Phone Handling: Manage incoming calls, providing information, and scheduling appointments per customer requests.

3. Multi-Issue Tracking: Juggle multiple issues simultaneously with ease.

4. Troubleshooting Proficiency: Identify and troubleshoot software malfunctions effortlessly.

5. Remote Collaboration: Efficiently contribute to a remote-based team dynamic.

Job Essentials

  • Job Type: Full-time
  • Salary: $25,000.00 to $31,200.00 per year

Qualifications

  • Education: Associate degree required
  • Experience: Minimum 2 years in remote customer service

For those ready to embrace this opportunity, applications are being accepted on Indeed. Join ZingTask’s forward-thinking team – because in the tech world, jobs move fast, and so should you.

Apply now on Indeed