Reservation Agent for Active Network

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Active Network is seeking workers from: AL, AR, DE, FL, GA, IA, ID, IN, KY, LA, MS, NY, OH, OR, PA, TX, WI, NH. Are you seeking a part-time, seasonal home-based position that allows you to assist customers with camping reservations in a growing Work-At-Home Department? Active Network has an exciting opportunity for a Reservation Agent. This legitimate position involves handling phone reservations and customer support for residents in specific states, with potential for a year-round part-time status. Join the latest trend in call center work and be part of a team that values your contributions.

Scope of Work:

As a Reservation Agent, you will:

  • Work from the comfort of your home
  • Assist customers over the phone with camping reservations in multiple states, including State Parks
  • Receive continual support from supervisory staff, IT, Training, and Human Resources groups

Requirements for Remote Work:

To set up your home office, you’ll need:

  1. A quiet work environment
  2. A standard phone line (POTS/Analog preferred)
  3. High-speed internet connection (Ethernet cable required)
  4. Accessible modem and phone line from your workstation
  5. Desktop monitor (no all-in-one, tablets, laptops, or TVs)

Job Duties:

Your responsibilities will include:

  • Accessing company programs using provided equipment
  • Assisting customers with reservation requests, troubleshooting, and answering questions
  • Communicating effectively using scripted material, policies, guidelines, and procedures
  • Querying information within company databases
  • Maintaining productivity goals and quality assurance standards
  • Adhering to attendance expectations and company policies

Basic Requirements:

To succeed in this role, you should have:

  1. Excellent communication and customer service skills
  2. Solid computer skills and internet knowledge
  3. Organization and self-motivation
  4. Minimum typing speed of 20-30 wpm
  5. Availability for 25-29 hours per week, including weekends


  • A great work environment with supportive co-workers
  • Work and train from the comfort of your home, saving on transportation costs
  • Participation in ACTIVEx, an award-winning employee program
  • Savings through the ACTIVE Advantage program on activities, gear, and travel

Apply now for this Reservation Agent position and be part of a team where jobs go fast, but your impact lasts. Join Active Network and grow both personally and professionally.

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