Name of Company: Alpine Access (a.k.a. Sykes Home)
Alpine Access Job Position: Customer Care Professional (CCP)
Alpine Access Job Description: Taking inbound customer service calls for various clients of Alpine Access. Taking orders for products and services, and providing help and information for orders already placed.
Alpine Access Job Requirements: – High Speed Internet.
– Pleasant and professional phone presence.
– Sound card and speakers
– Telephone dedicated for work with Alpine Access. Land line phone (No cordless or cell phones), disable call waiting while working.
– Corded Headset
– Quiet work environment
Extra info: Alpine Access is a leading home-based customer care company. It was established in 1998 and since then has provided excellent opportunities and services to employees and clients alike.
The difference between Alpine Access and other companies offering home-based agent position is that you are an employee, a part of the company, and not an independent contractor. Therefore, you are given more benefits and are valued as a contributor to the company. Some of the benefits of becoming a customer care professional for Alpine Access are a competitive compensation, service recognition and awards, career advancement, and health and retirement incentives.
Alpine Access Customer care professionals are responsible to handle phone calls for placing orders, providing product information, and providing tracking information for orders that have already been placed. All calls are inbound so you wouldn’t have to call people to sell products.
To be a customer care professional, you should have a home office equipped with a computer, a fast Internet access, telephone, and headset. If you have met all the technical requirements to be a customer care professional, proceed to Alpine Access website and open an account at the recruitment page.
After opening an account, you will be asked to take an online assessment and will be placed at the job that you are eligible for. After that, you will be asked about your preferred working schedule and Alpine Access will provide you jobs that will fit that schedule.
You will then be asked to make a profile and take a skills exam. If you have passed all the tests and procedures, you will then be given a phone interview and hopefully receive a job offer afterwards.
(Hiring in AZ, CO, TX, UT, WI, IN, MI, NY, NC, SC, GA, FL, PA, TN and a couple of other states only. Check with company to see if/when your state will be added!) Also, started charging a $45.00 fee for background and credit check, but they ARE legit! A great company!
How to Apply: Click here to apply for the Alpine Access at home phone job!