Tag Archives: az

Roadside Assistance Agent for U-Haul Moving And Storage

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Roadside Assistance Agent for U-Haul Moving And Storage in Phoenix, AZ

More about the Job:

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Description: Temporary/Seasonal Agents to work until October 1st.

Monday-Sunday from 7am-7pm

(Must be available Monday’s, Tuesday’s and Friday’s) (75% Saturday’s and 25%Sunday’s)

The responsibility of a U-Haul Roadside Assistance Agent is to provide exceptional customer service with a sense of urgency when assisting our customers. This includes identifying the problem, selecting and dispatching appropriate repair services to assist the customer, adding essential documentation to contracts, as well as handling and determining a resolution to escalated calls. Candidates are required to have attention to detail, the ability to take incoming calls back to back, patience and a positive attitude. All candidates must be able to rationalize certain situations and make decisions based on reason and best judgment. Comprehension of policy and procedures will play a critical role in performance of these expectations. The primary job responsibility is to diagnose mechanical issues and arrange service for the customer that will be time sensitive. This will include walking the customer through mechanical complications over the phone, and explaining technical assistance in a way the customer will understand.

This is a great place to start being a part of the U-Haul team, to learn and have the opportunity for growth and advancement
We offer 24 hour Roadside Assistance, 7 days a week, 365 days a year
Exemplary attendance, written and verbal communication is expected. Flexible schedules are available, with paid training
Availability to work weekends is required for consideration


Previous call center experience is preferred
Dispatching experience is preferred but not required
The ability to provide consistent positive experience for the customer in any given circumstance
Possess good reasoning and decision making skills to properly address Customer needs
Compose detailed documentation of events using the customers verbiage to ensure their concerns are addressed accordingly
Communication with U-Haul associated service providers and reporting personnel
Mechanically inclined individual with a general knowledge of mechanical and automotive skills
Must be available to work one weekend day and on holidays


100% Commitment during training is required for a successful career with U-Haul.
Paid 4 week training

Job Type: Full-time

Salary: $14.00 /hour

Job Location:

Phoenix, AZ

Required experience:

Customer Service: 1 year

Apply now. Jobs go fast!

Customer Technical Support Specialist Phone & Live Chat Support for eXcell

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Customer Technical Support Specialist Phone & Live Chat Support for eXcell in Phoenix, AZ 85004

More about the Job:

As a Customer Technical Support Specialist you will fully resolve troubleshooting, billing, and product inquiries from their end clients’ via inbound phone call, live chat and email channels.
Customer Technical Support Specialists take pride in creating amazing outcomes and experiences at every contact.

Nice to Have:
A minimum of 6 months in a Technical Support and / or Customer Service role (previous Call Center experience strongly preferred)
Ability to work from home after completion of the 5 week training course in at one of our the 4 Phoenix, Arizona campus training locations – home office space, phone and high-speed internet required
Ability to speak to a wide range of clients clearly, while effectively documenting in multiple systems
Ability to quickly, calmly, and professionally engage clients to understand their questions / issues and deliver a solution with an experience that surpasses expectations
Critical thinking, creative problem solving, driving customer success and multitasking skills
Proven ability to consistently deliver excellent customer service
Must be technically savvy
Demonstrated desire to learn and grow within an organization
Proficiency on PC &/or MAC + web browsers as well as a variety of call center ticketing / call tracking systems
Must be available to commit to a 5 day per week / 8 hour per day shift between the hours of 5:00AM – 10:00PM any day of the week and weekend, including holidays
Must complete mandatory 5 week on-site training course / Monday – Friday 8:30am to 5:30pm (no exceptions)
Spanish speaking applicants desired

Perks of joining the Customer Technical Support Team:
Opportunity to work from home; we provide the equipment with phone and high-speed internet reimbursement
Free snacks and lunches provided throughout training
A fun, fast-paced and casual work environment
Tons of growth and career advancement opportunities

Apply now. Jobs go fast!

Customer Service Specialist for GC Services

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Customer Service Specialist for GC Services in Mesa, AZ

Some responsibilities include:


Provides quality service and information regarding various available products to inbound callers.

Answer incoming/outgoing telephone calls for GC Clients
Provide accurate information about client products and services to the caller and educate callers on how to use client products and services
Handle customer calls, despite the degree of difficulty, in a courteous and business-like fashion.
Data entry on tracking systems for recording call notes, questions, and suggestions
Provide excellent quality customer service and other duties as assigned
Must have basic troubleshooting skills for internet /phone outages
Must attend regularly scheduled video conferences for team meetings and one on one coaching
Adhere to Company attendance, punctuality, and meal and rest break requirements
Maintain concentration and focus in order to meet performance goals
React positively to an ongoing, changing environment
Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals
Maintain good working relationship with assigned supervisors and coworkers
Perform additional duties as required by management



High School Diploma or GED is required


No experience necessary

Computer Experience:

Must be able to type quickly and accurately, use a mouse effectively, and have a basic understanding of Windows-based operating systems.

Apply now. Jobs go fast!

Remote Help Desk Technician 022015

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My Computer Works in Phoenix, AZ is searching for a Remote Help Desk Technician .

Some qualities and requirements are:

Remote Help Desk Technician — Full and Part Time Available (Valley wide work from home)
My Computer Works, Inc.

*Now Hiring for FULL TIME, 40 hours per week and PART TIME Positions, approximately 28 hours per week

Hiring for all shifts

Compensation: $10/hr plus up to $600 a month attainable in Performance Bonuses
Sales Commissions with NO LIMIT and quarterly Prize Drawings.
Reimbursements: $59.95/month will be reimbursed for hi-speed internet
Training: 40 hours of one on one training upon acceptance of employment

Full Time Employee Benefits: Healthcare Offered after 90 days, recognize five holidays and two weeks of paid time off per year
Our Employees are On Staff (not contractors) – Telecommute – Work from Home

* You MUST reside in Arizona to Apply.*
* You MUST be able to pass a Background check. *

To find out more visit Indeed.com and search for Remote Help Desk Technician in the “what” field and Phoenix, AZ in the “where” field.