• Hiring Work at Home Jobs 11.06.2017 Comments Off on Roadside Assistance Agent for U-Haul Moving And Storage
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    Roadside Assistance Agent for U-Haul Moving And Storage in Phoenix, AZ

    More about the Job:

    U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

    Description: Temporary/Seasonal Agents to work until October 1st.

    Monday-Sunday from 7am-7pm

    (Must be available Monday’s, Tuesday’s and Friday’s) (75% Saturday’s and 25%Sunday’s)

    The responsibility of a U-Haul Roadside Assistance Agent is to provide exceptional customer service with a sense of urgency when assisting our customers. This includes identifying the problem, selecting and dispatching appropriate repair services to assist the customer, adding essential documentation to contracts, as well as handling and determining a resolution to escalated calls. Candidates are required to have attention to detail, the ability to take incoming calls back to back, patience and a positive attitude. All candidates must be able to rationalize certain situations and make decisions based on reason and best judgment. Comprehension of policy and procedures will play a critical role in performance of these expectations. The primary job responsibility is to diagnose mechanical issues and arrange service for the customer that will be time sensitive. This will include walking the customer through mechanical complications over the phone, and explaining technical assistance in a way the customer will understand.

    This is a great place to start being a part of the U-Haul team, to learn and have the opportunity for growth and advancement
    We offer 24 hour Roadside Assistance, 7 days a week, 365 days a year
    Exemplary attendance, written and verbal communication is expected. Flexible schedules are available, with paid training
    Availability to work weekends is required for consideration

    Requirements:

    Previous call center experience is preferred
    Dispatching experience is preferred but not required
    The ability to provide consistent positive experience for the customer in any given circumstance
    Possess good reasoning and decision making skills to properly address Customer needs
    Compose detailed documentation of events using the customers verbiage to ensure their concerns are addressed accordingly
    Communication with U-Haul associated service providers and reporting personnel
    Mechanically inclined individual with a general knowledge of mechanical and automotive skills
    Must be available to work one weekend day and on holidays

    Education/Training:

    100% Commitment during training is required for a successful career with U-Haul.
    Paid 4 week training

    Job Type: Full-time

    Salary: $14.00 /hour

    Job Location:

    Phoenix, AZ

    Required experience:

    Customer Service: 1 year

    https://www.indeed.com/cmp/U–haul/jobs
    Apply now. Jobs go fast!

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  • Hiring Work at Home Jobs 02.06.2017 Comments Off on Customer Technical Support Specialist Phone & Live Chat Support for eXcell
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    Customer Technical Support Specialist Phone & Live Chat Support for eXcell in Phoenix, AZ 85004

    More about the Job:

    Responsibilities:
    As a Customer Technical Support Specialist you will fully resolve troubleshooting, billing, and product inquiries from their end clients’ via inbound phone call, live chat and email channels.
    Customer Technical Support Specialists take pride in creating amazing outcomes and experiences at every contact.

    Nice to Have:
    A minimum of 6 months in a Technical Support and / or Customer Service role (previous Call Center experience strongly preferred)
    Ability to work from home after completion of the 5 week training course in at one of our the 4 Phoenix, Arizona campus training locations – home office space, phone and high-speed internet required
    Ability to speak to a wide range of clients clearly, while effectively documenting in multiple systems
    Ability to quickly, calmly, and professionally engage clients to understand their questions / issues and deliver a solution with an experience that surpasses expectations
    Critical thinking, creative problem solving, driving customer success and multitasking skills
    Proven ability to consistently deliver excellent customer service
    Must be technically savvy
    Demonstrated desire to learn and grow within an organization
    Proficiency on PC &/or MAC + web browsers as well as a variety of call center ticketing / call tracking systems
    Must be available to commit to a 5 day per week / 8 hour per day shift between the hours of 5:00AM – 10:00PM any day of the week and weekend, including holidays
    Must complete mandatory 5 week on-site training course / Monday – Friday 8:30am to 5:30pm (no exceptions)
    Spanish speaking applicants desired

    Perks of joining the Customer Technical Support Team:
    Opportunity to work from home; we provide the equipment with phone and high-speed internet reimbursement
    Free snacks and lunches provided throughout training
    A fun, fast-paced and casual work environment
    Tons of growth and career advancement opportunities

    https://www.indeed.com/cmp/Excell-2/jobs
    Apply now. Jobs go fast!

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  • Hiring Work at Home Jobs 09.03.2017 Comments Off on Customer Service Specialist for GC Services
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    Customer Service Specialist for GC Services in Mesa, AZ

    Some responsibilities include:

    Overview

    Provides quality service and information regarding various available products to inbound callers.
    Responsibilities

    Answer incoming/outgoing telephone calls for GC Clients
    Provide accurate information about client products and services to the caller and educate callers on how to use client products and services
    Handle customer calls, despite the degree of difficulty, in a courteous and business-like fashion.
    Data entry on tracking systems for recording call notes, questions, and suggestions
    Provide excellent quality customer service and other duties as assigned
    Must have basic troubleshooting skills for internet /phone outages
    Must attend regularly scheduled video conferences for team meetings and one on one coaching
    Adhere to Company attendance, punctuality, and meal and rest break requirements
    Maintain concentration and focus in order to meet performance goals
    React positively to an ongoing, changing environment
    Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals
    Maintain good working relationship with assigned supervisors and coworkers
    Perform additional duties as required by management

    Qualifications

    Education:

    High School Diploma or GED is required

    Experience:

    No experience necessary

    Computer Experience:

    Must be able to type quickly and accurately, use a mouse effectively, and have a basic understanding of Windows-based operating systems.

    https://careers-gcserv.icims.com/jobs/2016/home-based-customer-service-specialist!/job
    Apply now. Jobs go fast!

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  • Limited Positions: Work at Home Jobs 06.02.2015 Comments Off on Remote Help Desk Technician 022015
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    My Computer Works in Phoenix, AZ is searching for a Remote Help Desk Technician .

    Some qualities and requirements are:

    Remote Help Desk Technician — Full and Part Time Available (Valley wide work from home)
    My Computer Works, Inc.

    *Now Hiring for FULL TIME, 40 hours per week and PART TIME Positions, approximately 28 hours per week

    Hiring for all shifts

    Compensation: $10/hr plus up to $600 a month attainable in Performance Bonuses
    Sales Commissions with NO LIMIT and quarterly Prize Drawings.
    Reimbursements: $59.95/month will be reimbursed for hi-speed internet
    Training: 40 hours of one on one training upon acceptance of employment

    Full Time Employee Benefits: Healthcare Offered after 90 days, recognize five holidays and two weeks of paid time off per year
    Our Employees are On Staff (not contractors) – Telecommute – Work from Home

    * You MUST reside in Arizona to Apply.*
    * You MUST be able to pass a Background check. *

    To find out more visit Indeed.com and search for Remote Help Desk Technician in the “what” field and Phoenix, AZ in the “where” field.

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