Tag Archives: arizona

Roadside Assistance Agent for U-Haul Moving And Storage

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Exploring a Career as a Roadside Assistance Agent with U-Haul in Phoenix, AZ

Job Overview: U-Haul, an equal opportunity employer, is currently seeking Temporary/Seasonal Roadside Assistance Agents to work until October 1st. Operating from Monday to Sunday between 7 am and 7 pm, candidates must be available on specific weekdays and weekends. This opportunity involves providing top-notch customer service with a sense of urgency, identifying and dispatching appropriate repair services, handling escalated calls, and ensuring adherence to policies and procedures.

Responsibilities:

  1. Diagnosing mechanical issues and arranging timely service for customers.
  2. Handling incoming calls, providing technical assistance, and documenting events.
  3. Making decisions based on reason and best judgment in challenging situations.
  4. Coordinating with U-Haul service providers and reporting personnel.

Requirements:

  1. Previous call center experience is preferred.
  2. Dispatching experience is a plus but not mandatory.
  3. Consistent delivery of positive customer experiences.
  4. Strong reasoning and decision-making skills.
  5. Ability to compose detailed documentation using customer verbiage.
  6. Mechanical and automotive knowledge is beneficial.
  7. Availability to work on weekends and holidays.

Education/Training:

  • 100% commitment during the 4-week paid training is required for a successful career with U-Haul.

Additional Details:

  • Full-time position with a salary of $14.00 per hour.
  • Job location: Phoenix, AZ.
  • Exemplary attendance, written and verbal communication expected.
  • Flexible schedules available.
  • Opportunities for growth and advancement within the U-Haul team.

How to Apply:

If you are ready to take on a challenging yet rewarding role, visit U-Haul Careers to apply. Act promptly as positions are expected to be filled quickly.

Join the U-Haul team, where exceptional service meets professional growth!

Customer Technical Support Specialist Phone & Live Chat Support for eXcell

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Customer Technical Support Specialist Role at eXcell in Phoenix, AZ

In the bustling tech support realm of Phoenix, Arizona, eXcell seeks a meticulous individual to fill the pivotal role of a Customer Technical Support Specialist. If you’re adept at troubleshooting, enjoy engaging with clients via phone, live chat, and email, and harbor a passion for delivering exceptional customer service, this might just be the role for you.

Responsibilities:

  1. Fully resolve troubleshooting, billing, and product inquiries through inbound phone calls, live chat, and email channels.
  2. Craft amazing outcomes and experiences at every client interaction.

Nice to Have:

  1. Minimum of 6 months in a Technical Support or Customer Service role, with a preference for previous Call Center experience.
  2. Ability to work from home post a 5-week training course in one of the 4 Phoenix, Arizona campus training locations.
  3. Effective communication with a diverse client base and adept documentation in multiple systems.
  4. Quick, calm, and professional engagement to understand client questions/issues and deliver solutions exceeding expectations.
  5. Critical thinking, creative problem-solving, and multitasking skills.
  6. Proven track record of consistently delivering excellent customer service.
  7. Technical savvy with a desire to learn and grow within the organization.
  8. Proficiency in PC/MAC, web browsers, and various call center ticketing/call tracking systems.
  9. Availability for a 5-day per week/8-hour per day shift between 5:00 AM – 10:00 PM any day of the week, including weekends and holidays.
  10. Completion of a mandatory 5-week on-site training course, Monday – Friday, 8:30 AM to 5:30 PM.

Perks:

  • Work-from-home opportunities with provided equipment and phone/high-speed internet reimbursement.
  • Free snacks and lunches during training.
  • A dynamic, fast-paced, and casual work environment.
  • Abundant growth and career advancement opportunities.

Discover more about this opportunity and apply at eXcell Job Portal. Act swiftly; positions are in high demand!

Inbound Customer Service With Arise

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Inbound Customer Service: Work from Home Opportunity with Arise

In the ever-evolving landscape of remote work, Arise stands as a beacon for those seeking a genuine and reputable opportunity. The company is currently accepting applications for Inbound Customer Service agents to join its remote workforce. While they review all applicants diligently, only a select few will be chosen to embark on this journey of providing customer service for renowned companies.

Responsibilities Overview:

Arise’s Inbound Customer Service role involves handling calls for well-known companies, covering a spectrum of services from inbound order taking to vacation travel bookings, computer tech support, internet billing, cell phone plan billing, call plan changes, and catalog orders. This isn’t about collections or cold selling; it’s about fostering positive customer experiences across diverse industries.

Key Highlights:

  1. Independent Contractor Status:
    • Embrace the flexibility of working from the comfort of your own home.
    • Set your own work hours in alignment with clients’ operational schedules.
    • Enjoy the casual luxury of working in your pajamas, if that suits your style.
  2. Dependability Matters:
    • Arise seeks applicants who embody dependability and reliability.
    • Successful candidates can expect direct deposit payments twice a month.

Minimum Requirements:

To ensure seamless integration into Arise’s remote workforce, applicants must meet the following minimum requirements:

  1. Communication Essentials:
    • Regular home phone (Cell service may not suffice, but VOIP is acceptable for many clients).
    • High-speed internet (DSL or Cable) for efficient connectivity.
    • Computer with Windows 7, 8, or 10 and at least 2 GB RAM. (Windows Vista or XP not compatible)
  2. Equipment and Environment:
    • Purchase a reliable headset with phone jack and USB capability upon starting.
    • Demonstrate verifiable work-at-home employment experience highlighting reliability.
    • Maintain a quiet and uninterrupted home workspace conducive to productivity.
  3. Administrative Compliance:
    • Ensure compliance with any state-specific forms required for independent contractor work.

Arise’s Recognition:

Arise has gained prominence and accolades, being featured on numerous nighttime Major News channels. The company’s commitment to creating more job opportunities within the United States has garnered support from the highest echelons, including recognition from the President.

If you are ready to be part of a company that values your skills, prioritizes reliability, and offers the freedom to work from the comfort of your own home, consider applying. Request an application via email and explore the potential of becoming an integral part of Arise’s remote workforce.

For more details, visit Arise