Tag Archives: Customer Service

Appointment Setter/Customer Service for Martin-Braack Partners LLC

Posted on 07/07/2017 by | Comments Off on Appointment Setter/Customer Service for Martin-Braack Partners LLC
Please Share:

Unlocking Opportunities: Appointment Setter/Customer Service Role at Martin-Braack Partners LLC

Evanston, IL – Martin-Braack Partners LLC is currently seeking a dedicated Appointment Setter/Customer Service professional to join their team. The ideal candidate is someone who exudes professionalism over the phone, embraces persistence, and is undeterred by the occasional “No.” This role is not for the faint-hearted; it requires a steadfast commitment to making 30-40 calls daily and scheduling at least 12 calls per week.

Job Overview

Position: Appointment Setter/Customer Service
Location: Evanston, IL
Type: Part-time
Hourly Wage: $15.00

Key Responsibilities

  1. Phone Proficiency: Utilize a VOIP system for calling, leaving messages, and texting.
  2. Organizational Skills: Maintain a high level of organization while adhering to a specific schedule and program.
  3. Adaptability: Use provided scripts while demonstrating a natural ability to handle resistance.

Qualifications

  • Experience: Minimum of 2 years in phone sales and/or appointment setting.
  • Environment: Enjoy a comfortable working environment with weekly and monthly bonuses.
  • Trial Period: A 30-day trial period will be given to assess compatibility.
  • Flexibility: Possible start times between 10 am – 3 pm, 3 hours per day, 4 days a week, with potential for increased hours based on performance.
  • Meeting Goals: Strict minimum goal of setting 4 meetings per week.

Requirements

  • Transportation: Reliable transportation to and from work.
  • Schedule: Monday through Friday only, no nights, no weekends.
  • Remote Work: Possibility of remote work after 90 days.
  • Language Skills: Bilingual in Spanish, Russian, Polish (Chinese a plus).

Application

If you meet the qualifications and are ready for a challenging yet rewarding role, apply now through Indeed. Act swiftly, as opportunities are limited.

Note: Martin-Braack Partners LLC values diversity; individuals with varying language skills are encouraged to apply.

Comments Off on Appointment Setter/Customer Service for Martin-Braack Partners LLC

Posted in Hiring Work at Home Jobs

Tagged , , , , , , , , , , , , ,

Call Center Rep for Navient

Posted on 06/30/2017 by | Comments Off on Call Center Rep for Navient
Please Share:

Gila, LLC, a subsidiary of the Fortune 500 company Navient Corporation, presents a Work From Home opportunity for individuals residing in Hawaii. As a Call Center Representative, you’ll play a crucial role in the MSB Department, commencing your journey with paid training starting on July 31st.

Why Join Gila?

  • Full-time position offering $13/hour with Monthly Incentive Potential based on performance.
  • Robust benefits package starting the month after joining, encompassing Medical/Dental/Vision Insurance, 401k with Company Match, Tuition Assistance, and more.
  • Career growth opportunities where your earnings align with your hard work.

About Gila, LLC and Navient Corporation:

Established in 1991, Gila, LLC specializes in revenue enhancement services, serving various public entities with exceptional customer service. As a wholly-owned subsidiary of Navient Corporation, Gila operates within a Fortune 500 framework, bringing together advanced technology, data management tools, and cutting-edge business practices.

Navient Corporation, traded on the NASDAQ, provides asset management and business processing solutions across education, healthcare, and government sectors. Headquartered in Delaware, Navient has a nationwide presence, striving to help clients and millions of Americans achieve financial success.

Job Responsibilities:

  1. Initiate contact with debtors, ensuring compliance with FDCPA, FCRA, TCPA, HIPAA regulations.
  2. Review payment alternatives with debtors and utilize skip trace tools.
  3. Adhere to dialer schedule and work standards, monitoring payment status.
  4. Document discussions with debtors and meet pre-established collection goals.

Requirements:

  • High School diploma or equivalent.
  • 1 year of telephone experience in collection, customer service, telemarketing, or call center.
  • Located in Hawaii.

Preferred Requirements:

  • 3-5 years of collections experience.

Skills and Knowledge:

  • Typing speed of at least 25 words per minute.
  • Data input skills of a minimum of 3,000 alpha and numeric.
  • Ability to learn Fair Debt Collection Practices Act and a predictive dialer.
  • Effective communication, questioning, and listening skills.
  • Ability to work independently with patience and tact in stressful situations.

Training and Working Schedule:

  • First 2-3 weeks: Monday – Friday 10AM – 7PM (Training)
  • Monday – Friday: 9AM – 6PM (Working Shift)

All employment offers are subject to standard background checks. Navient values diversity and is an Equal Opportunity Employer.

To explore this opportunity further, visit Navient Careers. Apply now, as opportunities like these don’t linger.

Comments Off on Call Center Rep for Navient

Posted in Hiring Work at Home Jobs

Tagged , , , , , , , , , , , , , ,

Customer Care Representative for Ipsy

Posted on 06/16/2017 by | Comments Off on Customer Care Representative for Ipsy
Please Share:

Customer Care Representative Opportunity at Ipsy in CA, NY, NC, TX

In the heart of ipsy’s commitment to exceptional customer service lies an opportunity for a Customer Care Representative. This pivotal role involves managing sensitive customer interactions, offering creative solutions, and building strong connections within our engaged community. As a representative, you’ll contribute to the core values of ipsy and play a crucial role in enhancing the overall customer experience.

Job Overview:

Location Options:

  • On-site at our San Mateo, CA office or remote work from home.
  • Available to candidates in California, New York, Texas, or North Carolina.

Schedule:

  • Flexible schedule based on your time zone.
  • One weekend shift per week, with 8-hour shifts, five days a week.

Application Requirement:

  • A cover letter is required to understand your motivation and fit for the role.
  • Share a memorable customer experience and highlight the most crucial quality for a customer care professional.

Qualifications:

  • Bachelor’s degree or equivalent experience.
  • 1-3 years in a customer-centric industry.
  • Strong computer and typing skills, proficiency in web-based applications.

The Ideal Candidate:

1. Support Driven:

  • Passionate about problem-solving and enjoys challenges.

2. Perceptive and Empathetic:

  • Anticipates customer needs and adapts communication to diverse personalities.

3. Honest and Authentic:

  • Comfortable being genuine, expressing oneself openly, and functioning well in a team.

4. Reliable and Accountable:

  • Consistent, dependable, adheres to a set work schedule, and takes ownership of work quality.

5. Innovative:

  • Creative thinker offering solutions to complex situations, contributing compelling ideas for positive change.

Responsibilities:

1. Customer Interaction:

  • Respond professionally, friendly, and timely to enhance member knowledge and create positive experiences.

2. Issue Management:

  • Handle sensitive issues professionally, providing thoughtful, prompt resolutions with empathy.

3. Solutions and Insights:

  • Recommend solutions through research and critical thinking.
  • Share insights with product, marketing, and technology teams for overall customer experience improvement.

4. Goals and Projects:

  • Strive to exceed volume and quality goals.
  • Take ownership of additional projects as needed and prioritize them efficiently.

Additional Information:

  • Willingness to work one weekend shift per week.
  • Experience providing customer support via social media is a plus.

Application Link:

Apply now at jobvite.com

Join ipsy as a Customer Care Representative and become an integral part of a team dedicated to elevating the customer experience. This role offers a unique blend of challenge, responsibility, and innovation, making it an excellent opportunity for those passionate about delivering top-notch service in the beauty industry. Apply now to embark on a journey where your support matters.

Comments Off on Customer Care Representative for Ipsy

Posted in Hiring Work at Home Jobs

Tagged , , , , , , , , , , , , , , ,

Supervisor/Customer Service for Aetna

Posted on 06/11/2017 by | Comments Off on Supervisor/Customer Service for Aetna
Please Share:

Aetna presents an exciting opportunity for an individual well-versed in customer service leadership. As a Supervisor, the chosen candidate will be entrusted with the overarching responsibility of ensuring superior member performance through meticulous management of operational, quality, medical cost, claim, and resource aspects. This pivotal role requires a delicate balance of meeting and exceeding member, plan sponsor, and provider expectations, thereby fostering member satisfaction, retention, and growth.

Key Responsibilities:

  1. Leadership Excellence: Proven track record in customer service leadership with a focus on developing, motivating, evaluating, and coaching staff.
  2. Organizational Proficiency: Strong business and organizational knowledge coupled with exceptional organizational skills, capable of handling multiple priorities, tasks, and fluctuating deadlines.
  3. Interpersonal Finesse: Demonstrated exceptional interpersonal skills, professionalism, and a customer service orientation that creates a positive working environment.
  4. Performance Assessment: Regularly assess individual and team performance, providing timely and constructive feedback. Monitor performance measures, ensuring adherence to schedules and allocation of resources.
  5. Collaborative Partnerships: Develop and maintain strong collaborative relationships with internal and external stakeholders, ensuring excellent communication and resource-sharing to achieve common service center objectives.

Candidate Profile:

  • Experience: Minimum of 2 years leading claim/customer service teams, with exposure to a claim/call center environment. ACAS experience is preferred, and familiarity with IDX is a plus.
  • Education: Associate’s degree or equivalent experience is the desired educational background.

Functional and Technical Skills:

  • In-depth experience in customer service, including HMO and traditional products.
  • Proficiency in Aetna applications, strategic desktop reporting, and Microsoft Office tools, including PowerPoint, Outlook, and Excel.

Required Skills:

  • Maximizing Work Practices
  • Collaborating for Results
  • Engaging and Developing People

Desired Skills:

  • Creating Accountability
  • Driving Change
  • Creating a Differentiated Service Experience

If you are ready to take on a challenging yet rewarding leadership role in a dynamic healthcare environment, apply now on Aetna’s BrassRing portal. Jobs are filled swiftly, so seize this opportunity to shape your career trajectory with Aetna.

Comments Off on Supervisor/Customer Service for Aetna

Posted in Hiring Work at Home Jobs

Tagged , , , , , , , , , , , , , , , , ,

Help Desk / Customer Service for ZingTask

Posted on 05/24/2017 by | Comments Off on Help Desk / Customer Service for ZingTask
Please Share:

Help Desk/Customer Service Position at ZingTask in Tempe, AZ

ZingTask is on the lookout for a meticulous and self-motivated individual to join their ranks as a Help Desk/Customer Service professional. In the heart of the digital landscape, this position offers an annual compensation ranging from $25,000 to $31,200.

The Ideal Candidate

Are you the detail-oriented wizard ZingTask seeks? Here’s a glimpse of the qualities that could make you the perfect fit:

1. Detail-Orientation: Precision is your middle name, and you thrive in environments where every detail matters.

2. Self-Management: Independence is your forte, and you can navigate tasks with finesse, even when left to your own devices.

3. Ready & Willing: The call for help desk tickets doesn’t faze you; you welcome challenges with open arms and tackle them head-on.

4. Computer Skills: Your intuition with computers is unmatched; unfamiliar applications and common computer glitches don’t intimidate you.

5. Perfection-Driven: Going the extra mile is your norm; perfection is not just a goal but a way of work.

6. Quality Focus: Professionalism, efficiency, consistency – these are not just words for you; they define your work ethic.

Requirements and Experience

For success in this role, certain criteria must be met:

1. Strong Communication Skills: Articulate thoughts both in writing and verbally with finesse.

2. Organizational Prowess: Exhibit excellence in organization, time management, and tracking.

3. Attention to Detail: A penchant for accurate documentation is non-negotiable.

Skills That Set You Apart

Your skill set should include:

1. Email Analysis: Craft grammatically flawless responses addressing all customer concerns.

2. Phone Handling: Manage incoming calls, providing information, and scheduling appointments per customer requests.

3. Multi-Issue Tracking: Juggle multiple issues simultaneously with ease.

4. Troubleshooting Proficiency: Identify and troubleshoot software malfunctions effortlessly.

5. Remote Collaboration: Efficiently contribute to a remote-based team dynamic.

Job Essentials

  • Job Type: Full-time
  • Salary: $25,000.00 to $31,200.00 per year

Qualifications

  • Education: Associate degree required
  • Experience: Minimum 2 years in remote customer service

For those ready to embrace this opportunity, applications are being accepted on Indeed. Join ZingTask’s forward-thinking team – because in the tech world, jobs move fast, and so should you.

Apply now on Indeed

Comments Off on Help Desk / Customer Service for ZingTask

Posted in Hiring Work at Home Jobs

Tagged , , , , , , , , , , , , ,

Inbound Customer Service With Arise

Posted on 05/19/2017 by | Comments Off on Inbound Customer Service With Arise
Please Share:

Inbound Customer Service: Work from Home Opportunity with Arise

In the ever-evolving landscape of remote work, Arise stands as a beacon for those seeking a genuine and reputable opportunity. The company is currently accepting applications for Inbound Customer Service agents to join its remote workforce. While they review all applicants diligently, only a select few will be chosen to embark on this journey of providing customer service for renowned companies.

Responsibilities Overview:

Arise’s Inbound Customer Service role involves handling calls for well-known companies, covering a spectrum of services from inbound order taking to vacation travel bookings, computer tech support, internet billing, cell phone plan billing, call plan changes, and catalog orders. This isn’t about collections or cold selling; it’s about fostering positive customer experiences across diverse industries.

Key Highlights:

  1. Independent Contractor Status:
    • Embrace the flexibility of working from the comfort of your own home.
    • Set your own work hours in alignment with clients’ operational schedules.
    • Enjoy the casual luxury of working in your pajamas, if that suits your style.
  2. Dependability Matters:
    • Arise seeks applicants who embody dependability and reliability.
    • Successful candidates can expect direct deposit payments twice a month.

Minimum Requirements:

To ensure seamless integration into Arise’s remote workforce, applicants must meet the following minimum requirements:

  1. Communication Essentials:
    • Regular home phone (Cell service may not suffice, but VOIP is acceptable for many clients).
    • High-speed internet (DSL or Cable) for efficient connectivity.
    • Computer with Windows 7, 8, or 10 and at least 2 GB RAM. (Windows Vista or XP not compatible)
  2. Equipment and Environment:
    • Purchase a reliable headset with phone jack and USB capability upon starting.
    • Demonstrate verifiable work-at-home employment experience highlighting reliability.
    • Maintain a quiet and uninterrupted home workspace conducive to productivity.
  3. Administrative Compliance:
    • Ensure compliance with any state-specific forms required for independent contractor work.

Arise’s Recognition:

Arise has gained prominence and accolades, being featured on numerous nighttime Major News channels. The company’s commitment to creating more job opportunities within the United States has garnered support from the highest echelons, including recognition from the President.

If you are ready to be part of a company that values your skills, prioritizes reliability, and offers the freedom to work from the comfort of your own home, consider applying. Request an application via email and explore the potential of becoming an integral part of Arise’s remote workforce.

For more details, visit Arise

Comments Off on Inbound Customer Service With Arise

Posted in Hiring Work at Home Jobs

Tagged , , , , , , , , , , , , , , ,

Customer Service for Skybridge Americas

Posted on 10/30/2016 by | Comments Off on Customer Service for Skybridge Americas
Please Share:

Skybridge Americas: Part-Time Customer Service Opportunity in Minneapolis, MN

Skybridge Americas, a prominent player in customer service solutions, is currently seeking enthusiastic individuals for part-time, work-from-home customer service roles in Minneapolis, MN. This opportunity is tailored for those seeking flexibility and additional income without compromising their busy schedules. Below is a comprehensive overview of the position, requirements, and benefits.

Key Responsibilities

As a Skybridge Americas Home Agent, your main duties will include:

  • Handling Inquiries: Answering incoming calls, emails, and voicemails. Addressing customer questions, complaints, and program inquiries in a timely and professional manner.
  • Data Entry: Accurately entering data into the consumer database.
  • Customer Interaction: Providing friendly and professional customer service both on and off the phone.
  • Team Collaboration: Being punctual and a team player to meet customer needs.
  • Additional Support: Performing other support tasks as required.

Hours of Operation

  • Part-Time: Days and weekends (every other Saturday/Sunday).

Requirements

To be eligible for this position, candidates must reside in Minnesota or Wisconsin and have:

  • Education: Minimum of a high school diploma/GED or an equivalent combination of education and experience.
  • Communication Skills: Excellent professional verbal and written communication skills.
  • Technical Skills: Strong computer skills, including internet navigation and other computer programs.
  • Physical Ability: Ability to sit for long periods, hear and use a headset, use a phone, and type and use a mouse/computer simultaneously.
  • Work Environment: A quiet space to work.

Necessary Equipment

Candidates will need:

  • Home Computer/Desktop: Reliable for work tasks.
  • Land Line Telephone: With a local Minneapolis-St. Paul area code (612, 651, 952, 763) or Vonage.
  • Phone Headset: May be ordered prior to start.
  • High-Speed Internet Connection: For smooth operation.

Incentives and Benefits

Skybridge Americas offers a range of benefits to its part-time employees, including:

  • Flexible Schedules: Ideal for balancing home, school, and work.
  • Training: Fully paid online training with live instructors.
  • Pay Increases: At 6 months and annually from the start date.
  • Incentive Programs: Potential to earn $50 – $500+ per month based on performance.
  • Additional Incentives: Weekly bonuses and performance-based incentives up to an additional $0.50 per hour.

How to Apply

If this part-time customer service role aligns with your career goals and lifestyle, visit www.adp.com to apply. Positions are filling quickly, so prompt application is encouraged.

Join Skybridge Americas and become part of a team that values flexibility, growth, and professional development.

Comments Off on Customer Service for Skybridge Americas

Posted in Hiring Work at Home Jobs

Tagged , , , , , , , , , ,

Call Center Agent/Customer Service for Credit Mail Experts

Posted on 10/30/2016 by | Comments Off on Call Center Agent/Customer Service for Credit Mail Experts
Please Share:

Call Center Agent/Customer Service Opportunity at Credit Mail Experts, LLC

Location: San Jose, CA
Job Type: Contract
Salary: $10.00 – $12.00 per hour

Credit Mail Experts, LLC is currently seeking dedicated call center agents to join their remote call center team. This opportunity is ideal for individuals who value flexibility, enjoy engaging with people, and prefer the convenience of working from home.

Key Responsibilities

  • Handle Incoming Calls: Provide exceptional customer service and handle calls with care.
  • Maintain Accurate Records: Keep detailed and precise notes on each call.
  • Flexible Scheduling: Choose shifts that align with your lifestyle, whether it’s days, afternoons, nights, or weekends.

What You Can Expect from Credit Mail Experts, LLC

  • Competitive Pay: Starting wage ranges from $10 to $12 per hour, depending on experience.
  • Weekly Payments: Receive your earnings on a weekly basis.
  • Comprehensive Training: Get trained on both the product and the software.
  • Remote Work: Enjoy the convenience of working from home.

Requirements

To be considered for this role, candidates must meet the following criteria:

  1. Availability: Must be able to work nights and weekends.
  2. Language Proficiency: Fluent in English with clear communication skills.
  3. Experience: At least 3 years of call center experience, particularly in a work-from-home setting.

Additional Required Experience

  • Night Shifts: 3 years
  • Weekend Shifts: 3 years
  • Outbound Sales Calls: 3 years
  • Computer Skills: 3 years

This position is an excellent fit for stay-at-home individuals or retirees looking for a flexible job that allows them to work from the comfort of their home. If you meet the requirements and are interested in joining a dynamic team, apply now.

For more details and to submit your application, visit Credit Mail Experts on Indeed.

Conclusion

Credit Mail Experts, LLC offers a unique opportunity for experienced call center agents to enjoy the flexibility of remote work with competitive pay and weekly payments. If you have a passion for customer service and meet the specified requirements, this could be the perfect job for you.

Comments Off on Call Center Agent/Customer Service for Credit Mail Experts

Posted in Hiring Work at Home Jobs

Tagged , , , , , , , , ,

Call Center Representative/Customer Service for Cienega Med Spa

Posted on 10/09/2016 by | Comments Off on Call Center Representative/Customer Service for Cienega Med Spa
Please Share:

Job Opportunity: Call Center Representative/Customer Service at Cienega Med Spa

Cienega Med Spa, a renowned establishment in West Hollywood, CA, is seeking dedicated individuals to join their team as Call Center Representatives. This work-from-home opportunity is available to candidates across the continental United States.

Key Responsibilities:

  • Handle incoming calls from customers, ensuring a professional and positive experience.
  • Build rapport and establish trust with clients to secure appointment bookings.
  • Adhere to a specified call protocol while maintaining a conversational tone.
  • Utilize problem-solving skills when protocols do not lead to desired outcomes.
  • Manage calls efficiently, ensuring no customer is placed on hold and calls are answered within two rings.
  • Achieve an 80% call closure rate to meet company standards.
  • Maintain a quiet work environment with reliable phone and internet access for uninterrupted service.

Qualifications:

  • Prior experience in customer service, sales, or a related field is required.
  • Exceptional ability to build rapport and influence client decisions.
  • Strong written and verbal communication skills.
  • Native or bi-lingual English speakers with a strong grasp of idioms and colloquialisms.
  • Positive and professional demeanor.

Ideal Candidate Profile:

  • Comfortable working in a remote environment with minimal distractions.
  • Proficient in managing calls to ensure high-quality customer service.
  • Capable of booking appointments through an online scheduling system.
  • Flexible and quick-thinking to adapt when standard procedures do not apply.
  • Reliable phone and internet access are essential for this role.

Compensation:

  • Payment is based on the total hours spent answering calls.
  • All calls are recorded for quality assurance.

For those interested in a dynamic work-from-home position with Cienega Med Spa, this opportunity offers the flexibility to work from the comfort of your own space while playing a key role in customer satisfaction.

For more details and to apply, visit Cienega Med Spa.

Comments Off on Call Center Representative/Customer Service for Cienega Med Spa

Posted in Hiring Work at Home Jobs

Tagged , , , , , , , , ,

Customer Service /Insurance Underwriting for NJ CURE

Posted on 10/05/2016 by | Comments Off on Customer Service /Insurance Underwriting for NJ CURE
Please Share:

Customer Service & Insurance Underwriting Opportunity at NJ CURE (Princeton, NJ)

NJ CURE, a leading direct writer of auto insurance in New Jersey and Pennsylvania, is looking for dedicated individuals to join their customer service and underwriting team. This role offers the convenience of working from home, providing customer service and insurance quotes in a high-volume call center environment. If you’re searching for a job that offers flexibility, professional growth, and a competitive benefits package, this could be the ideal position for you.

Position Overview

Job Title: Customer Relations Advisor
Company: NJ CURE Auto Insurance
Location: Princeton, NJ (Remote work available after training)
Pay Rate: $12.00 per hour
Shifts: Evening hours (until 7 PM) and Saturdays

Responsibilities

As a Customer Relations Advisor, you will:

  • Respond to inbound calls, providing auto insurance quotes to prospective customers
  • Work in a high-volume customer service environment
  • Collaborate with the underwriting team to support insurance policy sales and customer inquiries

Key Requirements

  • Ability to work independently while managing multiple tasks
  • Strong attention to detail and problem-solving skills
  • Excellent verbal and written communication abilities
  • Prior experience in customer service or a call center environment is advantageous but not required
  • Proficiency in Spanish is a plus
  • Bachelor’s degree is preferred, though not mandatory
  • Insurance Producer License is required (though you can apply without one; NJ CURE provides training)

Training

  • Paid training includes:
    • One week at an insurance school in Mount Laurel, NJ
    • Three to four weeks of onsite training in Princeton, NJ
  • After completing training, you will transition to remote work from home

Benefits

NJ CURE offers a comprehensive benefits package, including:

  • Health and dental insurance
  • Life and disability coverage
  • 401k plan with company match
  • Paid time off
  • Ongoing professional development opportunities

How to Apply

Interested candidates are encouraged to apply as soon as possible. For more information, or to submit an application, visit CURE’s website.

This position offers a solid foundation for those interested in insurance and customer service, with training and growth opportunities in the field.

Comments Off on Customer Service /Insurance Underwriting for NJ CURE

Posted in Hiring Work at Home Jobs

Tagged , , , , , , , , ,