Tag Archives: homebased

Customer Service Representative for Tespo

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Customer Service Representative for Tespo in Ann Arbor, MI

Some responsibilities include:

The Individual would be responsible for customer service for a consumer product that is early in the market. Minimum 7 years experience.
– Management of email requests and comments from existing and potential customers
– Managing social chat and social media interaction
– Managing and modifying customer accounts and orders online and via phone
– Assisting with customer returns and exchanges
– Ongoing interaction with fulfillment would be necessary
Customer empathy is a must!

Hours are Monday – Friday 5:30pm to 11:00 pm with some weekend hours between 9:00 am to 8:00 pm.

This is primarily a work from home position. However, reliable transportation is a must as you will be required to work one possibly two days a week at our home office in Northville, MI.

Job Type: Full-time

Job Type: Full-time

Required education:


Required experience:

Customer Service: 7 years

Required license or certification:

Driver’s License


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Fixed Operations Support Coach for Market Leader Solutions

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Fixed Operations Support Coach for Market Leader Solutions in Cincinnati, OH

Some responsibilities include:

Do you want to:

Transition your career into a position where you capitalize on your industry experience by assisting your peers in a role where you can feel proud of your achievements every day?

Apply your superior people and phone skills to communicate with technical and non-technical audiences anywhere in the country?

Take personal responsibility for improving individual service departments and your entire account base so they become raving success stories?

Have full time employment with a base salary starting between $65k-$70k, with income growth potential exceeding $80k in a solid team and growing national company with hundreds of clients in North America?

You must have:

The integrity required to work from home, with a creative and enthusiastic personality necessary to “get it done yesterday” – because your work ethic is second to none.

Private home-office space setup with high-speed internet capable of video conferencing. This position is Monday-Friday and all of our coaches must present a professional image at all times because you will be doing video conference calls in addition to creating customized video training files for clients.

Verifiable stable work history as a service department professional with at least 5 years of senior management experience and a solid history of impressive CSI and factory certifications.

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Voice Captioner for Caption Company

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Voice Captioner for Caption Company in Greenwood Village, CO

Some responsibilities include:

Job Duties (Essential Functions):

Produce near instantaneous transcription of the spoken word into text as close to verbatim as possible using speech recognition technology.
Plan ahead for scheduled programs and events by conducting research related to the correct spelling of words and names, etc. likely to be referenced in the event.
Record notes as needed and as per company procedures.
Participate in ongoing trainings as needed.

Job Requirements :

– Achieved a voice writing certification with high degree of accuracy (98.5% or better). Broadcast captioning specialization preferred. Prior experience may also be considered.
– Experienced in the development and maintenance of a dictionary of news vocabulary
– Ability to read, write and speak English proficiently; a clear speaking voice and excellent enunciation skills
– Dedicated to ongoing process of improving skills throughout career
– Good cultural and news general knowledge
– Detail oriented, follows procedures
– Some technical familiarity with computers
– Able to work flexible hours, including nights, weekends, and holidays
– Reliable and punctual; exceptional customer service skills, team player
– Proficient in Microsoft Outlook and able to learn new systems quickly

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Customer Service for Sounds True

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Customer Service for Sounds True in Louisville, CO 80027

Some responsibilities include:

Customer Service Specialist – Work from Home!
Sounds True, a multimedia publisher specializing in spirituality and holistic living, seeks a Customer Service Specialist to provide exceptional customer support. This is a part time position, averaging 16 hours per week with a potential for more during busy periods. While require Mondays worked in the office, but the rest of the week will be a work from home position. The work from home schedule will require nights and weekends. This person will focus on Sounds True’s online course support as well as help with general customer service support via email and online chat. This position does not involve phone support.
Essential Duties

Online customer support via online chat and emails
Act as main customer contact for Sounds True online course related matters
Assist with additional customer service projects as needed for our business and direct divisions.

Knowl e* *dge, Skills , and Abilities

– Customer service or phone/online chat support experience highly desired. We are looking for someone with good knowledge about Sounds True products to support customers in a friendly, helpful manner.
– Upbeat, kind, patient and positive personality with strong interpersonal skills
Proactive, reliable, confident, and able to work independently with limited direction (once trained)
– Ability to prioritize with good time management skills
– Strong organizational and follow-up skills with exceptional attention to detail
– Excellent and concise written & verbal communication skills
– Experience using Microsoft Office Excel & Word desired
– Experience using Gmail and/or Zendesk email software a plus
– Experience with LiveChat or chat service a plus
– Experience downloading books and music
– Must have your own computer and internet access

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Customer Service Representative for Telvista

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Customer Service Representative for Telvista in Dallas, TX 75234

Some responsibilities include:

Work from home opportunity!!!!
Telvista is seeking energetic Fan Advocates for an opportunity to train at our Dallas Contact Center and then transition into working from home.
Training will take place November 18th, 2016 and is 2 weeks and will take place at our Dallas, TX Contact Center.

We are looking for customer-oriented representatives to act as a liaison by providing product support to our Fans regarding order status, product availability/description, and resolve any emerging questions or problems that our Fans might face. Fan Advocates are responsible for handling merchandise order calls, emails, and chats requiring verbal and written communications.
Job Responsibilities

Be an advocate for our Fans by owning their problems and/or questions and working relentlessly to deliver an amazing Fan experience
Handle inbound calls and/or written communications from Fans regarding orders and inquiries
Compose written responses through communication mediums to include email, chat, and trouble ticketing
Maintain and Protect Fan data, including documentation of discussions, issues, requests, and other relevant information
Flexibility to Work a Weekend Day/Night, Second Shift and/or Holidays


– High School Diploma or Equivalent
– Intermediate Phone, Typing, and Computer Navigation Skills
– Excellent Problem-Solving and Follow-Up Skills
– Ability to Adapt, Respond, and Prioritize Fan Needs
– Excellent Verbal and Written Communication Skills: Active Listening; De-escalation Skills; Proper Spelling and Grammar
– Ability to Effectively Communicate Empathy to our Fans
– Strong Attention to Detail
– Ability to Work in Fast Paced Environment that Values Feedback at All Levels
– Ability to Participate and Complete Mandatory Training
– Have your own Desk Top or Laptop computer
– Have Internet Connection (NO Wi-Fi or Hot Spot)

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Clinical Transformation Consultant for Highmark Health

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Clinical Transformation Consultant for Highmark Health

Some responsibilities include:


The job will travel directly to network providers located in West Virginia to champion provider practice transformation in support of various Organization endorsed strategic care delivery models.

The travel will be up to 75% or 3 to 4 days a week. Leads the day to day execution of projects, initiatives and significant work streams related to provider transformation and performance excellence in various health care delivery settings.

The incumbent serves as the primary catalyst in identifying and facilitating change in the form of industry standard evidence-based best practice improvement opportunities that are required to accelerate the achievement of goals related to clinical operations excellence and optimal, sustained patient care (as manifested by patient outcomes).


— Provide hands on consultative and training services to assigned network providers and/or provider organizations including hospitals, primary care practices, specialty care practices, ancillary providers to facilitate and direct transformation activities geared towards meeting the goals of all required care delivery models.

This is completed via baseline provider performance/practice analysis, gap assessment, team facilitation, transformation plan development, fostering of collaborative relationships between care providers and suppliers, oversight and development of educational and process improvement tools and resources required to promote the attainment of provider specific goals.

— Carry out the required consultative services via on-site field work, as well as, via various modes of off-site training models such as webinars, video conferences, etc.

— Plan and facilitate the implementation of provider site based projects and initiatives overseeing the acceleration and dissemination of best practice activities throughout the organization to ensure organizational alignment.


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Technical Support Representative for Utilant LLC

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Technical Support Representative for Utilant LLC in Buffalo, NY

Some responsibilities include:

Utilant is dedicated to providing innovative, software applications to the insurance industry for both residential and commercial uses. One of our applications captures inspection data and distributes it to the parties that make underwriting decisions; the other is a sketching software for real estate appraisers and insurance inspectors.

We continue to expand the software capabilities, customize the application(s) for our global customer base and provide support services on an on-going basis.

Located in the newly renovated Foundry Building on Elmwood Avenue, we offer a great casual working environment in a tech-type atmosphere. Successful candidates will be fast learners, detail oriented and possess excellent verbal and written communication skills. Additionally, candidates have the following experience:

2+ yrs exp. in a technical support/customer service role
Hands on experience with troubleshooting and technical problem solving
Tech savvy (cellular, internet, multiple computing platforms)
Experience with remote assistance software/technology as an instructor/guide desired
Only candidates with excellent customer service attitude and follow-up need apply
Proficient using Microsoft Word, Excel, Outlook, Gmail, Google Drive

Ideal candidates should possess previous technical support experience. Degree in related major with at least 1year experience.

Reasons you want to work at Utilant:

Flexible schedule
Employee paid medical and dental
Auto-vested 401k with match
Work from home bank
35-40 hr work week
Gym on site
Free snacks
Free parking
Friday company paid lunches

Too good to be true? There is more. Our steady growth has led to professional and developmental growth throughout the company. Let’s talk. Apply via easy on-line app with cover letter and resume.

Position is located in Buffalo, NY. Only accepting candidates currently qualified to work in the U.S. Sponsorship is not available.

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Revenue Integrity Analyst for RI

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Revenue Integrity Analyst for RI in Dallas / Irving, TX

Some responsibilities include:

Revenue Integrity Analyst – Work From Home(Job Number: 25468-126065)
Work Location: United States-Texas-Irving-RI – Dallas
Schedule: Full-time

Do you have a passion for healthcare and helping others? Do you enjoy working with numbers in a fast-paced environment? Jump-start your career in our Revenue Integrity department and apply today to be a Revenue Integrity Analyst.

Parallon’s Mission:
We serve and enable those who care for and improve human life in their communities.

Parallon, a division of HCA, is an industry-leading provider of patient financial and revenue cycle services to acute care providers across the United States. We are dedicated to our values and passionate about finding future leaders for our fast-growing divisions in the Dallas/Fort Worth area. Although we are the largest healthcare provider in the world and experts and leaders in revenue cycle services, we maintain a people-first culture and sense of community.

As a Revenue Integrity Analyst, you would process determine the appropriateness of patient charges, and Charge Description Master (CDM) assigned HCPCS/CPT coding, by reviewing the medical record, facility protocol, and other applicable documentation. In this role, you will also serve as a liaison between facility Administration, Shared Services Center, and ancillary department directors regarding charging issues, clinical documentation issues and revenue opportunities

Duties include, but are not limited to:

Analyze and resolve specific billing edits that require clinical expertise and that are delaying claims from processing in the Patient Accounting and/or SSI systems. This includes the verification (and/or correction) of billing data for accuracy and completeness, by following regulatory requirements, and reviewing the medical record, facility protocol, and other applicable documentation. This also includes the application of modifiers and condition codes, as appropriate.

Identify charging, coding, or clinical documentation issues and work with appropriate leadership and ancillary departments to resolve issues.

Perform charge audits by verifying billing data as compared to documentation and making corrections in Patient Accounting as needed. By analyzing audit findings, recommendations are made to facility ancillary department directors in order to improve documentation, charging flow, and accuracy.

Serve as a liaison between the SSC Charge Master department and the facility ancillary department directors


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Implementation Project Manager for JPMorgan Chase

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Implementation Project Manager for JPMorgan Chase in Brooklyn, NY

Some responsibilities include:

Core Responsibilities:

– Manage clear expectations and understanding by establishing clear timelines and managing documentation requirements
– Exhibit ownership of on-boarding experience and client satisfaction
– Ownership of internal communication and status updates
– Ensure deal deliverables are met and hold owners accountable by managing implementation issues, escalations and error resolution
– Demonstrate creative problem solving and solid judgment/decision making
– Exhibit adherence to policy and procedures and meet or exceed established Service Level Agreements
– Diligent awareness of risks in our processes in a timely manner
– Ownership, escalation and resolution of risk issues when they occur in a timely manner
– Manage activities through heavy phone work with clients and business partners

•The final officer title and job grade is at the discretion of the firm and will be discussed at the time of offer. It may be different than what is listed on the requisition based on candidate experience level.


– 3 Years of relevant experience
– Excellent verbal and written communication skills
– Proven meeting facilitation skills
– Proven ability to successfully manage conflict
– Time management and organizational skills
– Some travel may be required (less than 10%) to visit clients
– Preferred Qualifications:
– Team player with the ability to adapt to a changing environment
– Project Management experience, including the use of project plans and issue logs
– Proficient in various desktop and internet based applications
-Cash Management and Treasury Services experience and knowledge
– BA/BS degree

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Customer Service for Skybridge Americas

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Customer Service for Skybridge Americas in Minneapolis, MN

Some responsibilities include:

Our PART TIME work from home opportunity benefits your busy life with more flexiblility while providing you with additional income!

Our Home Agents have ideal schedules to balance home, or school, and work to fit busy lifestyles! We are growing and looking for amazing people to join our part time team! To be eligible, you must live in Minnesota or Wisconsin.

Hours of Operation:

Part Time Days and Weekends (every other Saturday/Sunday)

We offer incentives that pay up to an additional $0.50 per hour based on performance, weekly bonuses, and incentive programs of up to $500+ per month!

What you need to get started:

Home Computer/Desktop
Land line telephone with local Mpls-St. Paul Area Code for business use only – 612, 651, 952, 763 (Vonage is acceptable)
Phone Headset (may be ordered prior to start)
High Speed internet connection
A quiet space to work

Skybridge offers:

Part Time Train from home – no need to come in office!
Fully Paid Training online with live instructors!
Pay increases at 6 months and annually from start date
Flexible environment to meet your busy life!
Incentive programs with potential of $50 – $500+ per month to supplement your income!

What are the responsibilities?

– Answer incoming calls/e-mails/voicemails, respond to customer questions / complaints / program inquiries; ensure all inquiries are handled and documented per the program protocol in a timely, accurate, and professional manner
– Accurate data entry in consumer database
– Friendly and professional customer service on and off the phone
– Be on time and a team player to meet the customer needs!
– Other support as required

Required Qualifications

– Minimum of some High School Diploma/GED or equivalent combination of experience/education;
– Excellent professional verbal and written communication skills
– Strong computer skills including the ability to navigate the Internet and other computer programs;
– Ability to sit for long periods of time and duration of shift
– Ability to hear and use a headset; use a phone
– Ability to type and use a mouse/computer
– Ability to multitask (speak and type at the same time)


Apply now. Jobs go fast!