Tag Archives: Customer Service Representative

Customer Care Representative for Ipsy

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Customer Care Representative Opportunity at Ipsy in CA, NY, NC, TX

In the heart of ipsy’s commitment to exceptional customer service lies an opportunity for a Customer Care Representative. This pivotal role involves managing sensitive customer interactions, offering creative solutions, and building strong connections within our engaged community. As a representative, you’ll contribute to the core values of ipsy and play a crucial role in enhancing the overall customer experience.

Job Overview:

Location Options:

  • On-site at our San Mateo, CA office or remote work from home.
  • Available to candidates in California, New York, Texas, or North Carolina.

Schedule:

  • Flexible schedule based on your time zone.
  • One weekend shift per week, with 8-hour shifts, five days a week.

Application Requirement:

  • A cover letter is required to understand your motivation and fit for the role.
  • Share a memorable customer experience and highlight the most crucial quality for a customer care professional.

Qualifications:

  • Bachelor’s degree or equivalent experience.
  • 1-3 years in a customer-centric industry.
  • Strong computer and typing skills, proficiency in web-based applications.

The Ideal Candidate:

1. Support Driven:

  • Passionate about problem-solving and enjoys challenges.

2. Perceptive and Empathetic:

  • Anticipates customer needs and adapts communication to diverse personalities.

3. Honest and Authentic:

  • Comfortable being genuine, expressing oneself openly, and functioning well in a team.

4. Reliable and Accountable:

  • Consistent, dependable, adheres to a set work schedule, and takes ownership of work quality.

5. Innovative:

  • Creative thinker offering solutions to complex situations, contributing compelling ideas for positive change.

Responsibilities:

1. Customer Interaction:

  • Respond professionally, friendly, and timely to enhance member knowledge and create positive experiences.

2. Issue Management:

  • Handle sensitive issues professionally, providing thoughtful, prompt resolutions with empathy.

3. Solutions and Insights:

  • Recommend solutions through research and critical thinking.
  • Share insights with product, marketing, and technology teams for overall customer experience improvement.

4. Goals and Projects:

  • Strive to exceed volume and quality goals.
  • Take ownership of additional projects as needed and prioritize them efficiently.

Additional Information:

  • Willingness to work one weekend shift per week.
  • Experience providing customer support via social media is a plus.

Application Link:

Apply now at jobvite.com

Join ipsy as a Customer Care Representative and become an integral part of a team dedicated to elevating the customer experience. This role offers a unique blend of challenge, responsibility, and innovation, making it an excellent opportunity for those passionate about delivering top-notch service in the beauty industry. Apply now to embark on a journey where your support matters.

Customer Service Representative for Housemaster

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Customer Service Excellence: HouseMaster Home Inspections in Charlotte, NC is Hiring

Exploring the Role:

HouseMaster Home Inspections invites qualified individuals to apply for the position of Customer Service Representative, based in Charlotte, NC. This is a full-time opportunity with a flexible 40-hour workweek.

Key Responsibilities:

  1. Exceptional Customer Service: Delivering top-notch customer service to prospective clients is the primary responsibility. This involves engaging phone interactions and building rapport with potential customers.
  2. Information Verification: Ensuring accuracy by verifying information submitted online by consumers through inquiries.
  3. Effective Communication: Displaying excellent written communication skills and maintaining a pleasant phone persona are crucial aspects of the role.
  4. Problem Resolution: Addressing and resolving customer issues by clarifying concerns, researching answers, and implementing effective solutions.
  5. Requirements and Qualifications:

    a. Personal Attributes: Reliability, detail-orientation, self-motivation, and the ability to work under pressure.

    b. Communication Skills: Excellent telephone manner, active listening, and strong written communication skills.

    c. Technical Proficiency: Computer literacy, knowledge of PCs, MS Office, basic data entry skills, and a typing speed of about 35WPM.

    d. Experience: While previous experience as a Call Center Representative is advantageous, it is not mandatory. Real estate experience is a plus.

    e. Education: High School or equivalent; some college is preferred but not required. A minimum of 5 years of related work experience is expected.

    f. Language Skills: Fluency in multiple languages is advantageous but not obligatory.

Compensation and Application Process:

  • The offered compensation is $12.00 per hour with bonuses that may lead to over $15.00 per hour.
  • Successful candidates must pass state, federal, and criminal background checks and be at least 18 years old.
  • Interested applicants in the Charlotte or surrounding area are encouraged to submit their resumes. The first interview will be conducted via Skype.

Conclusion:

HouseMaster Home Inspections is seeking qualified individuals who embody the outlined qualities to join their team. If you meet the criteria and are looking for a fulfilling opportunity in customer service, apply now through Indeed. Act promptly; positions are filled swiftly.

Customer Service Representative for Slingshot

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Customer Service Representative with Slingshot

Slingshot, a dynamic startup based in Orem, Utah, is revolutionizing the pest control industry with innovative tools designed to meet the demands of modern customers. Currently seeking dedicated individuals to join their team, Slingshot offers an enticing opportunity for a Customer Service Representative (CSR) position.

Position Overview: As a Slingshot CSR, the selected candidate will be responsible for delivering exceptional customer service through phone and live web chat channels, efficiently scheduling appointments, and facilitating connections between customers and our in-house pest specialists. This role provides the flexibility of working from the comfort of one’s own home, within a 1.5-hour commute of Orem, UT.

Key Requirements:

  1. Personal Attributes:
    • Demonstrated friendliness, intelligence, and genuine care for people.
    • Effective and clear communication skills, both written and verbal.
    • Internal motivation, exhibiting a proactive approach to tasks.
  2. Availability:
    • Full-time commitment (35+ hours/week) with scheduling flexibility, including weekends and holidays.
  3. Location Options:
    • Opportunity to work from home or choose an in-office setup.

Responsibilities:

  • Communication Facilitation:
    • Bridge the communication gap between pest control companies and customers.
    • Respond to customer inquiries via phone and live web chat.
  • Appointment Management:
    • Schedule appointments for customers.
  • Connection Coordination:
    • Facilitate connections between potential customers and in-house pest specialists.
  • Contributing to Growth:
    • Play a pivotal role in fueling Slingshot’s rapid growth.

Benefits:

  • Professional Growth:
    • Gain experience in a dynamic startup environment.
    • Opportunities for career advancement within the company.
  • Compensation:
    • Competitive pay with attractive incentives.
  • Comprehensive Benefits:
    • Health care, PTO, 401K match, and gym benefits.
  • Unique Exposure:
    • Work alongside company founders and executives.
    • Exposure to an $8 billion industry.
  • Flexibility:
    • Enjoy the convenience of an at-home position.

To apply for this exciting opportunity, visit Slingshot Careers and submit your application promptly. Don’t miss out on the chance to be a part of Slingshot’s growing success!

Customer Service Representative for GS1 US, Inc

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Customer Service Representative at GS1 US, Inc in Dayton, OH

GS1 US, a respected member of GS1, is a not-for-profit organization dedicated to fostering collaboration within industry communities to address supply-chain challenges by implementing GS1 standards. Joining their team as a Customer Service Representative means becoming an integral part of this mission-driven organization.

About GS1 US, Inc:

  • Industry Leader: With over 200,000 businesses spanning 25 industries, GS1 US is at the forefront of facilitating trading-partner collaboration.
  • Driving Efficiency: GS1 US empowers businesses to enhance their processes’ efficiency, speed, visibility, security, and sustainability through innovative solutions based on global unique numbering and identification systems, barcodes, RFID technology, data synchronization, and electronic information exchange.

Position Summary:

As a Customer Service Representative reporting to the Supervisor, Member Support, you’ll play a pivotal role in ensuring exceptional customer experiences. Your responsibilities will include:

  1. Customer Advocacy: Acting as the primary point of contact for customers, you’ll champion their needs, striving to enhance satisfaction, retention, and growth.
  2. Professional Communication: Handling inbound customer requests with courtesy and professionalism across various channels such as phone, email, and web chat.
  3. Collaborative Problem-Solving: Working closely with different departments and vertical market teams within the organization to address customer inquiries and achieve company objectives.
  4. Continuous Learning: Staying abreast of industry initiatives and GS1 Standards, you’ll engage in ongoing education to provide optimal support levels to customers.

How to Apply:

If you’re ready to embark on a rewarding journey with GS1 US, visit their website at https://www.gs1us.org to explore this opportunity further. Remember, opportunities like these don’t linger, so seize the chance to make a difference in the world of supply chain management. Apply now and step into a role where your skills and dedication truly matter.

Customer Service Representative for Gerard Virtual Solutions

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Customer Service Representative at Gerard Virtual Solutions

Gerard Virtual Solutions is seeking dedicated and reliable individuals to join their team as Customer Service Representatives. This remote position offers the flexibility to work from home while partnering with Fortune 500 companies. Ideal candidates will be self-motivated and able to manage their own schedules effectively.

Key Responsibilities

  • Provide exceptional customer service on behalf of Fortune 500 companies
  • Maintain a high level of professionalism and reliability
  • Manage a flexible schedule, with a minimum requirement of 15 hours per week

Requirements

  • Technology:
    • A computer with high-speed wired internet connection (cellular data connections are not eligible)
    • Home phone service (VOIP is acceptable for some clients)
  • Compliance:
    • Successful completion of a mandatory background check

Compensation and Benefits

  • Hourly Pay: Earn between $9 and $17 per hour, depending on experience and performance
  • Payment: Bi-weekly direct deposit
  • Training: Comprehensive training provided, lasting as little as ten days

Why Join Gerard Virtual Solutions?

  • Flexibility: Set your own schedule, with the possibility to work as many hours as you desire
  • Remote Work: Enjoy the convenience and comfort of working from home
  • Partnerships: Collaborate with leading Fortune 500 companies

How to Apply

Interested candidates are encouraged to apply promptly, as positions fill quickly. Visit www.gerardvirtual.com to learn more and submit your application.

Gerard Virtual Solutions offers an excellent opportunity for those seeking a flexible, reliable, and professional remote work environment. Join a team that values your dedication and supports your career growth.

 

Customer Service Representative for Telvista

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Telvista Seeks Customer Service Representatives in Dallas, TX

Telvista is currently looking for dedicated Customer Service Representatives, also known as Fan Advocates, to join their team. This opportunity begins with a two-week training session at the Dallas Contact Center starting on November 18, 2016, before transitioning to a work-from-home role.

Job Responsibilities

Fan Advocates will have a crucial role in ensuring a positive customer experience. Key responsibilities include:

  • Customer Interaction: Handle inbound calls, emails, and chat communications from customers regarding orders, product inquiries, and other issues.
  • Problem Resolution: Take ownership of customer problems, ensuring they are resolved efficiently to deliver a satisfying experience.
  • Communication: Craft written responses through various communication channels, including email, chat, and trouble ticketing systems.
  • Data Protection: Maintain and protect customer data by documenting discussions, issues, and requests accurately.
  • Flexibility: Be available to work weekends, second shifts, and holidays as needed.

Requirements

To be considered for this role, candidates must meet the following criteria:

  • Education: High school diploma or equivalent.
  • Skills:
    • Intermediate proficiency in phone handling, typing, and computer navigation.
    • Strong problem-solving and follow-up skills.
    • Excellent verbal and written communication skills, including active listening, de-escalation techniques, and proper spelling and grammar.
    • Ability to communicate empathy effectively.
    • Strong attention to detail.
  • Environment: Ability to work in a fast-paced environment that values feedback at all levels.
  • Training: Willingness to participate and complete mandatory training.
  • Equipment: Own a desktop or laptop computer with a stable internet connection (no Wi-Fi or hotspots).

Why Join Telvista?

Telvista offers a dynamic work environment where employees can grow and develop their skills. Working from home provides flexibility, while the initial training ensures that representatives are well-prepared to handle customer inquiries and issues effectively.

For more information and to apply, visit Telvista on Indeed.

Take the next step in your career by joining the Telvista team, where customer service excellence is a priority.

Customer Service Representative for Oglethorpe, Inc

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Join Oglethorpe, Inc. as a Customer Service Representative in Sacramento, CA

Oglethorpe, Inc. is excited to announce an opportunity for individuals of all ages to join their growing team as a Customer Service Representative. This full-time position offers the chance to work from home, making it a convenient option for many.

Key Benefits

  • Salary: Starting at $2,500 per month, with the potential for additional bonuses.
  • Work Environment: Comfortable and flexible, with the ability to work remotely.
  • Training: No prior experience required; comprehensive training provided at no cost.
  • Respectful Workplace: Oglethorpe, Inc. values each employee and fosters a respectful working environment.

Responsibilities

  • Providing customer support.
  • Placing and receiving calls.
  • Solving customer problems effectively and efficiently.

Why Apply?

  • Dependable Employment: Seeking reliable candidates who are committed to their roles.
  • Inclusive Hiring: Welcoming applicants of all ages and backgrounds.
  • Professional Growth: Gain valuable experience and skills in customer service.

To be part of a supportive and dynamic team, submit your resume to Oglethorpe, Inc. today. Don’t miss this opportunity for a rewarding career.

For more details and to apply, visit Oglethorpe, Inc. on Indeed. Positions are filling quickly.

Customer Service Representative for Damon Gettier & Associates Realtors

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Join the Damon Gettier & Associates Team as a Customer Service Representative

Damon Gettier & Associates Realtor in Boise, ID, is seeking an enthusiastic and driven Customer Service Representative to join their team. With a track record of selling more homes in the area than any other team for the past three years, they offer significant opportunities for growth and success.

About the Role

This role combines customer service with inside sales, providing a balanced portfolio that includes both traditional listings and numerous buyer opportunities.

Core Responsibilities

  • Provide exceptional customer service to all clients.
  • Engage in inside sales activities, focusing on generating and nurturing leads.
  • Maintain a positive attitude and uphold the core values of the team.
  • Follow through on all customer interactions and sales processes.

Core Values

Damon Gettier & Associates emphasizes the following core values:

  1. Positive Attitude: Approach each day with optimism and enthusiasm.
  2. Competitiveness with Humility: Strive to be the best while remaining humble.
  3. Hustle: Demonstrate a strong work ethic and determination.
  4. Honesty and Ethics: Conduct all activities with integrity.
  5. Solution-Oriented Mindset: Focus on finding solutions rather than dwelling on problems.
  6. Follow-Through: Complete all tasks and commitments to the highest standard.

Ideal Candidate

The ideal candidate for this position is someone who:

  • Is bright and ambitious, with a strong desire to succeed.
  • Is hard-working and aggressive, aiming for high production and performance.
  • Is a “phone warrior”, comfortable and effective with phone-based customer interactions.
  • Seeks more than just a paycheck and is serious about building a career.
  • Has the commitment and self-discipline to excel.
  • Loves to be pushed and demands excellence from themselves.
  • Can provide exceptional service to customers, ensuring their satisfaction.

Requirements

  • Strong work ethic and determination.
  • Ability to engage effectively with customers over the phone.
  • Ambitious mindset and desire for career growth.
  • Commitment to upholding the core values of Damon Gettier & Associates.

If you bring your best, Damon Gettier & Associates promises to support your growth and help you achieve your career goals. Join their team and be part of their journey to continued success.

For more information and to apply, visit Damon Gettier & Associates.

Customer Service Representative for Choxi

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Customer Service Representative for Choxi in Las Vegas, NV

Some responsibilities include:

Full-time, Contract

About the company:

We are an online retail company looking to fill a few position for our inbound customer service department.

The ideal candidate has experience handling inbound customer service issues over phone, email and chats.

This unique position allows employees to work from home and requires stable high speed internet connection. This is a full time position and will be working 40 hours a week.

Qualifications we are looking for:

One year of experience working in customer service, but more is preferred;
Familiarity with online shopping and research;
Excellent computer skills and an understanding of Microsoft Office, email and chat technologies;
Prior experience working independently in a virtual environment is preferred;
High school diploma.

Shifts available:
Monday – Friday: 6:00am – 3:00pm
Monday – Friday: 3:00pm – 12:00am

Job Type: Contract

Required education:

High school or equivalent

Required experience:

Customer Service: 1 year

http://www.indeed.com/cmp/Choxi/jobs/Customer-Service-Representative-14c60286724bb2c7
Apply now. Jobs go fast!

Customer Service Representative for BJC HealthCare

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Customer Service Representative at BJC HealthCare, Columbia, MO

BJC HealthCare is seeking a dedicated Customer Service Representative to join their team in Columbia, MO. This role is vital in ensuring seamless communication between physicians, patients, and other stakeholders across BJC hospitals and services.

Role Purpose

The position focuses on managing both inbound and outbound communications, using multiple systems and methods to facilitate accurate and complete information sharing. This, in turn, supports the coordination of patient care.

Key Responsibilities

  • Call Management:
    • Efficiently responds to and routes calls for subscribed physicians and customers.
    • Manages after-hours service, BarnesCare, ACO patient alerts, and notifications related to patient admissions and discharges.
  • Data Entry and Software Proficiency:
    • Maintains accurate data entry and stays informed on all contact center software applications and support systems.
  • Research and Improvement:
    • Explores new technologies and methods to enhance patient care coordination and physician communication.
  • Patient Support:
    • Coordinates support for medically fragile and chronic patients.
    • Facilitates communication between services, monitors communications with primary care physicians, and works with pediatric specialists to coordinate outpatient appointments.

Qualifications

  • Education:
    • High School Diploma or GED required.
  • Experience:
    • 2-5 years of relevant experience.
  • Supervisor Experience:
    • No supervisory experience required.

Benefits

BJC HealthCare offers a robust benefits package, including:

  • Comprehensive medical, dental, life insurance, and disability plans
  • Pension Plan/403(b) Plan
  • 401(k) plan with company match
  • Tuition Assistance
  • Health Care and Dependent Care Reimbursement Accounts
  • Access to an on-site fitness center (location dependent)
  • Paid Time Off for vacation, holidays, and sick time

For more information and to apply, visit BJC HealthCare.