Customer Service Representative for Housemaster in Charlotte, NC
More about the Job:
HouseMaster Home Inspections
HouseMaster Home Inspections is looking for a Call Center Representative for a work at home opportunity. This is a Full-Time position of 40 hours a week ( schedule can vary ).
Providing excellent customer service to prospective customers
Verifying information submitted by the consumer through an online inquiry
Pleasant and engaging phone persona
Excellent written communication skills
Able to quickly build rapport with potential clients
Reliable, detail-oriented, and self-motivated
Excellent telephone manner and listening skills.
The ability to work under pressure.
The ability to sit for long periods of time.
Excellent attention to detail and multi-tasking ability.
Self-motivation to work under his/her own initiative.
Great organizational skills
Knowledge of PC’s and MS Office (Computer Literate)
Ability to type about 35WPM
Basic computer skills and data entry
Driven to provide friendly, exceptional customer service
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
Previous Experience as a Call Center Representative is a plus, but not required.
Real Estate Experience is a plus, but not required.
Ability to speak multiple languages is a plus, but not required.
Compensation $12.00/per hr. with bonuses leading up to over $15.00/per hr
Must pass state, federal and criminal background checks.
Must be at least 18 years of age or older.
Required Level of Education: High School or equivalent Degree/Certification: Some college preferred, but not required. Total Years Related Work Experience: 5 years +
***We are looking to hire as soon as possible. ***
Job Type: Full-time
Salary: $12.00 /hour
*If this describes you and you live in the Charlotte or surrounding area, then send your resume to us. We will be conducting the first interview via Skype.
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