Help Desk / Customer Service for ZingTask

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Help Desk/Customer Service Position at ZingTask in Tempe, AZ

ZingTask is on the lookout for a meticulous and self-motivated individual to join their ranks as a Help Desk/Customer Service professional. In the heart of the digital landscape, this position offers an annual compensation ranging from $25,000 to $31,200.

The Ideal Candidate

Are you the detail-oriented wizard ZingTask seeks? Here’s a glimpse of the qualities that could make you the perfect fit:

1. Detail-Orientation: Precision is your middle name, and you thrive in environments where every detail matters.

2. Self-Management: Independence is your forte, and you can navigate tasks with finesse, even when left to your own devices.

3. Ready & Willing: The call for help desk tickets doesn’t faze you; you welcome challenges with open arms and tackle them head-on.

4. Computer Skills: Your intuition with computers is unmatched; unfamiliar applications and common computer glitches don’t intimidate you.

5. Perfection-Driven: Going the extra mile is your norm; perfection is not just a goal but a way of work.

6. Quality Focus: Professionalism, efficiency, consistency – these are not just words for you; they define your work ethic.

Requirements and Experience

For success in this role, certain criteria must be met:

1. Strong Communication Skills: Articulate thoughts both in writing and verbally with finesse.

2. Organizational Prowess: Exhibit excellence in organization, time management, and tracking.

3. Attention to Detail: A penchant for accurate documentation is non-negotiable.

Skills That Set You Apart

Your skill set should include:

1. Email Analysis: Craft grammatically flawless responses addressing all customer concerns.

2. Phone Handling: Manage incoming calls, providing information, and scheduling appointments per customer requests.

3. Multi-Issue Tracking: Juggle multiple issues simultaneously with ease.

4. Troubleshooting Proficiency: Identify and troubleshoot software malfunctions effortlessly.

5. Remote Collaboration: Efficiently contribute to a remote-based team dynamic.

Job Essentials

  • Job Type: Full-time
  • Salary: $25,000.00 to $31,200.00 per year


  • Education: Associate degree required
  • Experience: Minimum 2 years in remote customer service

For those ready to embrace this opportunity, applications are being accepted on Indeed. Join ZingTask’s forward-thinking team – because in the tech world, jobs move fast, and so should you.

Apply now on Indeed

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