Tag Archives: phoenix

Roadside Assistance Agent for U-Haul Moving And Storage

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Exploring a Career as a Roadside Assistance Agent with U-Haul in Phoenix, AZ

Job Overview: U-Haul, an equal opportunity employer, is currently seeking Temporary/Seasonal Roadside Assistance Agents to work until October 1st. Operating from Monday to Sunday between 7 am and 7 pm, candidates must be available on specific weekdays and weekends. This opportunity involves providing top-notch customer service with a sense of urgency, identifying and dispatching appropriate repair services, handling escalated calls, and ensuring adherence to policies and procedures.

Responsibilities:

  1. Diagnosing mechanical issues and arranging timely service for customers.
  2. Handling incoming calls, providing technical assistance, and documenting events.
  3. Making decisions based on reason and best judgment in challenging situations.
  4. Coordinating with U-Haul service providers and reporting personnel.

Requirements:

  1. Previous call center experience is preferred.
  2. Dispatching experience is a plus but not mandatory.
  3. Consistent delivery of positive customer experiences.
  4. Strong reasoning and decision-making skills.
  5. Ability to compose detailed documentation using customer verbiage.
  6. Mechanical and automotive knowledge is beneficial.
  7. Availability to work on weekends and holidays.

Education/Training:

  • 100% commitment during the 4-week paid training is required for a successful career with U-Haul.

Additional Details:

  • Full-time position with a salary of $14.00 per hour.
  • Job location: Phoenix, AZ.
  • Exemplary attendance, written and verbal communication expected.
  • Flexible schedules available.
  • Opportunities for growth and advancement within the U-Haul team.

How to Apply:

If you are ready to take on a challenging yet rewarding role, visit U-Haul Careers to apply. Act promptly as positions are expected to be filled quickly.

Join the U-Haul team, where exceptional service meets professional growth!

Customer Technical Support Specialist Phone & Live Chat Support for eXcell

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Customer Technical Support Specialist Role at eXcell in Phoenix, AZ

In the bustling tech support realm of Phoenix, Arizona, eXcell seeks a meticulous individual to fill the pivotal role of a Customer Technical Support Specialist. If you’re adept at troubleshooting, enjoy engaging with clients via phone, live chat, and email, and harbor a passion for delivering exceptional customer service, this might just be the role for you.

Responsibilities:

  1. Fully resolve troubleshooting, billing, and product inquiries through inbound phone calls, live chat, and email channels.
  2. Craft amazing outcomes and experiences at every client interaction.

Nice to Have:

  1. Minimum of 6 months in a Technical Support or Customer Service role, with a preference for previous Call Center experience.
  2. Ability to work from home post a 5-week training course in one of the 4 Phoenix, Arizona campus training locations.
  3. Effective communication with a diverse client base and adept documentation in multiple systems.
  4. Quick, calm, and professional engagement to understand client questions/issues and deliver solutions exceeding expectations.
  5. Critical thinking, creative problem-solving, and multitasking skills.
  6. Proven track record of consistently delivering excellent customer service.
  7. Technical savvy with a desire to learn and grow within the organization.
  8. Proficiency in PC/MAC, web browsers, and various call center ticketing/call tracking systems.
  9. Availability for a 5-day per week/8-hour per day shift between 5:00 AM – 10:00 PM any day of the week, including weekends and holidays.
  10. Completion of a mandatory 5-week on-site training course, Monday – Friday, 8:30 AM to 5:30 PM.

Perks:

  • Work-from-home opportunities with provided equipment and phone/high-speed internet reimbursement.
  • Free snacks and lunches during training.
  • A dynamic, fast-paced, and casual work environment.
  • Abundant growth and career advancement opportunities.

Discover more about this opportunity and apply at eXcell Job Portal. Act swiftly; positions are in high demand!

Remote Help Desk Technician 022015

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My Computer Works in Phoenix, AZ is searching for a Remote Help Desk Technician .

Some qualities and requirements are:

Remote Help Desk Technician — Full and Part Time Available (Valley wide work from home)
My Computer Works, Inc.

*Now Hiring for FULL TIME, 40 hours per week and PART TIME Positions, approximately 28 hours per week

Hiring for all shifts

Compensation: $10/hr plus up to $600 a month attainable in Performance Bonuses
Sales Commissions with NO LIMIT and quarterly Prize Drawings.
Reimbursements: $59.95/month will be reimbursed for hi-speed internet
Training: 40 hours of one on one training upon acceptance of employment

Full Time Employee Benefits: Healthcare Offered after 90 days, recognize five holidays and two weeks of paid time off per year
Our Employees are On Staff (not contractors) – Telecommute – Work from Home

* You MUST reside in Arizona to Apply.*
* You MUST be able to pass a Background check. *

To find out more visit Indeed.com and search for Remote Help Desk Technician in the “what” field and Phoenix, AZ in the “where” field.