Tag Archives: Customer Service Specialist

Customer Service Specialist for GC Services

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A Closer Look at the GC Services Opportunity in Mesa, AZ

GC Services, a renowned name in the customer service industry, is on the lookout for a meticulous individual to fill the position of Customer Service Specialist in Mesa, AZ. This role is not just about answering calls; it’s about providing quality service and valuable information to inbound callers, offering insights into an array of products. Let’s delve into the specifics of this engaging opportunity.

1. Key Responsibilities

  • Answering the Call: Handling incoming and outgoing telephone calls for GC Clients, delivering a professional and courteous demeanor.
  • Product Knowledge Guru: Providing accurate information about client products and services, educating callers on effective usage.
  • Smooth Operator: Managing customer calls with finesse, irrespective of the difficulty level, ensuring a courteous and business-like approach.
  • Digital Record Keeping: Executing data entry on tracking systems to record call notes, questions, and suggestions.
  • Tech Savvy: Demonstrating basic troubleshooting skills for internet/phone outages.
  • Team Collaboration: Attending regularly scheduled video conferences for team meetings and one-on-one coaching.

2. Essential Qualifications

  • Educational Foundation: A High School Diploma or GED is a prerequisite for this role.
  • Experience Matters: No prior experience is necessary, making it an ideal opportunity for those stepping into the customer service realm.
  • Tech Prowess: Proficiency in basic computer skills, including fast and accurate typing, effective mouse usage, and a basic understanding of Windows-based operating systems.

3. Professional Conduct

  • Punctuality is Paramount: Adhering to Company attendance, punctuality, and meal and rest break requirements.
  • Performance Excellence: Maintaining concentration and focus to meet performance goals, handling pressure positively in a dynamic environment.
  • Team Harmony: Nurturing a good working relationship with assigned supervisors and coworkers.

4. Additional Insights

  • Flexibility is Key: Reacting positively to an ongoing, changing environment and demonstrating adaptability.
  • Going the Extra Mile: Performing additional duties as required by management, showcasing a commitment to excellence.

5. Application Process

Explore the details and submit your application here. Remember, opportunities like these move swiftly, so act promptly to secure your chance to contribute to GC Services’ commitment to exceptional customer service.

Customer Service Specialist for Drybar

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Customer Service Specialist for Drybar in Irvine, CA

Some responsibilities include:

Responsibilities:

– First and foremost, provide an amazing experience for our clients. We seriously love our clients and want them to know we do! The customer service specialist will need to be extra understanding, pleasant, and sweet!
– Respond to a high volume of phone calls and emails pertaining to client concerns, Yelp reviews, Facebook posts, and Tweets
– Liaise with shop employees via Skype
– Resolve client billing concerns
– Respond to all customer concerns within 24 hours
– Book special events like parties and Dry On The Flies (blowouts where we go to our clients)
Document conversations with clients

Qualifications:

– Track record of generally awesome customer service
– Overly enthusiastic about talking on the phone all day. Literally. All. Day.
– Strong communication skills- both written and verbal
– Ability to work at a fast pace with a strong sense of urgency
– Ability to multi-task effectively
– Strong Gmail, Excel, Google Docs, and Skype skills
– Ability to work full time (40 hours/week) from home with a high speed internet connection in a quiet work space
– Weekend work is required and closing shifts are prefered (ending at 9 PM PST/12 AM EST)
– Must be local to Southern California for training purposes

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Customer Service Specialist Days for Lands’ End in Dodgeville, WI

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Customer Service Specialist Days for Lands’ End in Dodgeville, WI

Some responsibilities include:

Required Experience

– Great customer service skills and previous sales experience are a big plus, though we’ll hire for attitude and aptitude over experience any day.
– Enthusiastic, friendly and professional verbal communications.
– Proficient with the internet, data entry and the ability to swiftly move between multiple programs.
– Highly reliable and punctual.
– The ability to perceive and interpret a situation and act upon it in an appropriate manner.
– Organized, accurate and detail oriented.
– Bilingual, Spanish speaking specialists are valuable with our rewards program embers and paid .50¢/hour premium.

Starting Pay: $12.65/hour plus shift and weekend premiums

Choose one of these paid training sessions:

9/26 – 10/06 – Days (Lands’ End)
10/27– 11/3 – Days (Rewards Program)

Availability after Training:
Three shifts per week with one of these being Saturday or Sunday.

Day Shifts: Select start time between 7:00-9:00 a.m., end time 3:00-5:00 p.m.

Some later end times are necessary during peak weeks between Thanksgiving and Christmas.

Physical Requirements:
This is a stationery position, continuously talking with customers while working on a computer for 6-8 hour shifts.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Customer Service Specialist for Wyndham Vacation Ownership in Orlando, FL

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Customer Service Specialist for Wyndham Vacation Ownership in Orlando, FL

Some responsibilities include:

Job ID:
1612675
Job Function:
Legal
Location:
Orlando, Florida United States
Brand / Resort:
Wyndham Vacation Ownership
Schedule:
Full-time
Customer Service Specialist – Work at Home
02 Sep 2016
Wyndham Vacation Ownership is currently seeking customer service professionals for inbound call positions in the Title Services department. The Work at Home Customer Service Specialist provides customer care for owner inquiries regarding the status of deeds for their vacation ownership, ownership changes, closing costs, recording fees and title insurance, releases of mortgage, and other questions relating to title and ownership. The individual in this role must exhibit and support Wyndham’s Count On Me! philosophy ~ to be responsive to customer needs, to be respectful in every way, and to deliver a great experience.

Be available to accept owner calls during business hours
Respond to internal and external customer communication via phone and email
Perform duties of a general clerical nature as needed

Qualifications

Education

High School Diploma or equivalent.

Knowledge and skills

Ability to prioritize tasks
Exceptional listening and communication skills (verbal and written)
Strong reading comprehension skills
Strong decision-making skills

Technical Skills

Ability to navigate multiple computer systems
Intermediate proficiency with Microsoft Word, Outlook and Excel

Schedule

First 3-6 months training period will work at the corporate office (M-F from 9-6)
Upon successful completion of training, the position will move to a work from home position and the schedule will be (M-F Noon to 8:00 PM)
Work from home requirements include the following: desk, chair, internet connection and proof of renters or homeowners insurance.

Job experience

2+ years of customer service experience
2+ years of call center experience preferred in a high volume professional environment.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!