Tag Archives: Customer Service Specialist

Customer Service Specialist for GC Services

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Customer Service Specialist for GC Services in Mesa, AZ

Some responsibilities include:

Overview

Provides quality service and information regarding various available products to inbound callers.
Responsibilities

Answer incoming/outgoing telephone calls for GC Clients
Provide accurate information about client products and services to the caller and educate callers on how to use client products and services
Handle customer calls, despite the degree of difficulty, in a courteous and business-like fashion.
Data entry on tracking systems for recording call notes, questions, and suggestions
Provide excellent quality customer service and other duties as assigned
Must have basic troubleshooting skills for internet /phone outages
Must attend regularly scheduled video conferences for team meetings and one on one coaching
Adhere to Company attendance, punctuality, and meal and rest break requirements
Maintain concentration and focus in order to meet performance goals
React positively to an ongoing, changing environment
Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals
Maintain good working relationship with assigned supervisors and coworkers
Perform additional duties as required by management

Qualifications

Education:

High School Diploma or GED is required

Experience:

No experience necessary

Computer Experience:

Must be able to type quickly and accurately, use a mouse effectively, and have a basic understanding of Windows-based operating systems.

https://careers-gcserv.icims.com/jobs/2016/home-based-customer-service-specialist!/job
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Customer Service Specialist

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Customer Service Specialist in Anaheim, CA

Some responsibilities include:

Number of weekly hours: 20 hours, work at home

Introduction:
We are a very customer-oriented company and gaining customer satisfaction is our first and foremost concern. A positive, outgoing, and friendly attitude, as well as having a warm, positive and animated voice is a must for this position. Some technical product knowledge is required and training will be offered. For those looking for career growth, there are ample growth opportunities in this position.

Definition:
Customer Service Specialist is in charge of providing after-sales customer support and engaging in customer correspondence. The incumbent is in charge of managing customer feedback and actively seeks out previous customers in order to make sure customer expectations have been met by the product and our company, as well as gather reviews and feedback about those products.

Job Description:
The Customer Service Specialist will be:
– Operating under the supervision of the Marketing Department, and in close relationship with the Operations Department.
– Respond to all customer product reviews and store feedback for the company and actively seeking out unhappy customers and attempting to gain their satisfaction.
– Contacting previous customers to find out if their expectations from the product and our company has been met, and gather reviews and feedback about their experience.

Qualifications Needed:
– Positive attitude, motivation, high energy, dedication, and willingness to learn are highly preferred
– Excellent, polite, and friendly verbal and written communication skills. Good knowledge of internet commerce and social media
– Ability to accurately document various activities and provide regular verbal and written reports on various tasks and their outcomes
– Good knowledge of Microsoft Office, with emphasis on Word, Excel, and Outlook
– Ability to work with various departments and levels in a fast-moving, fast-growing company
– Good planning, organization, and multitasking skills are preferred

CLICK HERE to view this job opportunity (the link will be in the Google result). Apply now. Jobs go fast!

Customer Service Specialist for Drybar

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Customer Service Specialist for Drybar in Irvine, CA

Some responsibilities include:

Responsibilities:

– First and foremost, provide an amazing experience for our clients. We seriously love our clients and want them to know we do! The customer service specialist will need to be extra understanding, pleasant, and sweet!
– Respond to a high volume of phone calls and emails pertaining to client concerns, Yelp reviews, Facebook posts, and Tweets
– Liaise with shop employees via Skype
– Resolve client billing concerns
– Respond to all customer concerns within 24 hours
– Book special events like parties and Dry On The Flies (blowouts where we go to our clients)
Document conversations with clients

Qualifications:

– Track record of generally awesome customer service
– Overly enthusiastic about talking on the phone all day. Literally. All. Day.
– Strong communication skills- both written and verbal
– Ability to work at a fast pace with a strong sense of urgency
– Ability to multi-task effectively
– Strong Gmail, Excel, Google Docs, and Skype skills
– Ability to work full time (40 hours/week) from home with a high speed internet connection in a quiet work space
– Weekend work is required and closing shifts are prefered (ending at 9 PM PST/12 AM EST)
– Must be local to Southern California for training purposes

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Customer Service Specialist Days for Lands’ End in Dodgeville, WI

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Customer Service Specialist Days for Lands’ End in Dodgeville, WI

Some responsibilities include:

Required Experience

– Great customer service skills and previous sales experience are a big plus, though we’ll hire for attitude and aptitude over experience any day.
– Enthusiastic, friendly and professional verbal communications.
– Proficient with the internet, data entry and the ability to swiftly move between multiple programs.
– Highly reliable and punctual.
– The ability to perceive and interpret a situation and act upon it in an appropriate manner.
– Organized, accurate and detail oriented.
– Bilingual, Spanish speaking specialists are valuable with our rewards program embers and paid .50¢/hour premium.

Starting Pay: $12.65/hour plus shift and weekend premiums

Choose one of these paid training sessions:

9/26 – 10/06 – Days (Lands’ End)
10/27– 11/3 – Days (Rewards Program)

Availability after Training:
Three shifts per week with one of these being Saturday or Sunday.

Day Shifts: Select start time between 7:00-9:00 a.m., end time 3:00-5:00 p.m.

Some later end times are necessary during peak weeks between Thanksgiving and Christmas.

Physical Requirements:
This is a stationery position, continuously talking with customers while working on a computer for 6-8 hour shifts.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Customer Service Specialist for Wyndham Vacation Ownership in Orlando, FL

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Customer Service Specialist for Wyndham Vacation Ownership in Orlando, FL

Some responsibilities include:

Job ID:
1612675
Job Function:
Legal
Location:
Orlando, Florida United States
Brand / Resort:
Wyndham Vacation Ownership
Schedule:
Full-time
Customer Service Specialist – Work at Home
02 Sep 2016
Wyndham Vacation Ownership is currently seeking customer service professionals for inbound call positions in the Title Services department. The Work at Home Customer Service Specialist provides customer care for owner inquiries regarding the status of deeds for their vacation ownership, ownership changes, closing costs, recording fees and title insurance, releases of mortgage, and other questions relating to title and ownership. The individual in this role must exhibit and support Wyndham’s Count On Me! philosophy ~ to be responsive to customer needs, to be respectful in every way, and to deliver a great experience.

Be available to accept owner calls during business hours
Respond to internal and external customer communication via phone and email
Perform duties of a general clerical nature as needed

Qualifications

Education

High School Diploma or equivalent.

Knowledge and skills

Ability to prioritize tasks
Exceptional listening and communication skills (verbal and written)
Strong reading comprehension skills
Strong decision-making skills

Technical Skills

Ability to navigate multiple computer systems
Intermediate proficiency with Microsoft Word, Outlook and Excel

Schedule

First 3-6 months training period will work at the corporate office (M-F from 9-6)
Upon successful completion of training, the position will move to a work from home position and the schedule will be (M-F Noon to 8:00 PM)
Work from home requirements include the following: desk, chair, internet connection and proof of renters or homeowners insurance.

Job experience

2+ years of customer service experience
2+ years of call center experience preferred in a high volume professional environment.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!