Training Trainer for Alorica

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Navigating the Training Terrain: Alorica Seeks a Dedicated Trainer in San Antonio, TX (78208)

Alorica, a champion of diversity in the workforce, is on the lookout for a meticulous Training Trainer in San Antonio, TX (78208). This position demands not only a profound understanding of adult learning techniques but also a flair for effective communication and a keen eye for detail. Joining Alorica means being part of an equal opportunity employer committed to fostering an inclusive workplace.

Key Responsibilities

1. Training Delivery

Embark on the journey of responsible supervisory work by educating, testing, and coaching new hires on a specified account. Your role will be instrumental in shaping the skills and knowledge base of the workforce, utilizing specialized curricula and materials.

2. Testing and Course Review

Thoroughly evaluate trainee performance, ensuring that the learning objectives are met. Engage in meticulous course reviews, providing constructive feedback to enhance the training process.

3. Mentoring and Coaching

Play a pivotal role in mentoring and coaching new hires, guiding them through the intricacies of the job. Your interpersonal skills will be paramount in facilitating a conducive learning environment.

Key Requirements

  • Education and Experience
    • High School Degree, GED, or equivalent education.
    • Preferred: Associates degree.
    • Two (2) years of training and/or customer call center experience.
  • Skills and Abilities
    • Profound knowledge of adult learning techniques.
    • Familiarity with specific account provisions, products, and policies.
    • Effective communication, both oral and written.
    • Exceptional listening and presentation skills.
    • Proficiency in Microsoft Word, Excel, and PowerPoint.

Application Process

Ready to embark on this professional journey? Apply now through Alorica Careers. Act swiftly as opportunities in this dynamic environment fill up quickly!

Note: Alorica adheres strictly to merit-based employment decisions, promoting diversity and inclusivity in all aspects of recruitment.

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