Tag Archives: remote

Appointment Setter/Customer Service for Martin-Braack Partners LLC

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Unlocking Opportunities: Appointment Setter/Customer Service Role at Martin-Braack Partners LLC

Evanston, IL – Martin-Braack Partners LLC is currently seeking a dedicated Appointment Setter/Customer Service professional to join their team. The ideal candidate is someone who exudes professionalism over the phone, embraces persistence, and is undeterred by the occasional “No.” This role is not for the faint-hearted; it requires a steadfast commitment to making 30-40 calls daily and scheduling at least 12 calls per week.

Job Overview

Position: Appointment Setter/Customer Service
Location: Evanston, IL
Type: Part-time
Hourly Wage: $15.00

Key Responsibilities

  1. Phone Proficiency: Utilize a VOIP system for calling, leaving messages, and texting.
  2. Organizational Skills: Maintain a high level of organization while adhering to a specific schedule and program.
  3. Adaptability: Use provided scripts while demonstrating a natural ability to handle resistance.

Qualifications

  • Experience: Minimum of 2 years in phone sales and/or appointment setting.
  • Environment: Enjoy a comfortable working environment with weekly and monthly bonuses.
  • Trial Period: A 30-day trial period will be given to assess compatibility.
  • Flexibility: Possible start times between 10 am – 3 pm, 3 hours per day, 4 days a week, with potential for increased hours based on performance.
  • Meeting Goals: Strict minimum goal of setting 4 meetings per week.

Requirements

  • Transportation: Reliable transportation to and from work.
  • Schedule: Monday through Friday only, no nights, no weekends.
  • Remote Work: Possibility of remote work after 90 days.
  • Language Skills: Bilingual in Spanish, Russian, Polish (Chinese a plus).

Application

If you meet the qualifications and are ready for a challenging yet rewarding role, apply now through Indeed. Act swiftly, as opportunities are limited.

Note: Martin-Braack Partners LLC values diversity; individuals with varying language skills are encouraged to apply.

Appointment Setter for Zinfi

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Zinfi is seeking appointment setters in Salt Lake City, Utah, and Pleasanton, California, Zinfi. This role, nestled in the heart of technology and innovation, offers a unique chance to contribute to Zinfi’s growth while gaining valuable experience in the field.

Responsibilities:

  1. Database Engagement:
    • Dial out from the reseller/end-user database meticulously curated by Zinfi’s in-house data research team.
  2. Prospective Outreach:
    • Extend invitations to potential buyers and partners for a conference call, focusing on OEM product categories and partnership programs.
  3. CRM Management:
    • Enter detailed call disposition reports into the CRM system, ensuring accurate and organized data.
  4. Follow-Up Expertise:
    • Thoroughly follow up with individuals who have shown interest through “read opens” and “click-throughs.”
  5. Appointment Coordination:
    • Set up appointments between interested prospects and the customer, streamlining the connection process.
  6. Communication Precision:
    • Send Outlook Invites to interested prospects, providing them with a bridge number for seamless connectivity.
  7. Pre-Appointment Engagement:
    • Prioritize pre-appointment engagement by reaching out a day before through email and phone calls.
  8. Attendance Optimization:
    • Call an hour before scheduled appointments to maximize attendance and ensure a fruitful interaction.
  9. Rescheduling Efforts:
    • Skillfully follow up with prospects unable to attend, aiming to reschedule for a future date and time.
  10. Reporting Integrity:
    • Submit daily call reports, including the number of dial-outs, contacts, call-backs, etc., to the Team Lead.
  11. Expert Connection:
    • Connect the customer to the relevant product expert, fostering a seamless transition in the sales process.

Desired Skills & Experience:

  • Quick learner with the ability to understand and promote Zinfi’s products effectively.
  • Coachable and teachable, displaying a willingness to learn and apply sales skills.
  • Proficient in basic computer and internet processes.
  • Strong interpersonal skills and a commitment to a high work ethic.
  • Energy-driven with the capability to make a high volume of phone calls.
  • Experience in sales is preferred, accompanied by internet/systems savvy.
  • Some college education or equivalent is strongly preferred.
  • Demonstrated/proven track record of success with MS Office skills.

Reporting Structure:

The Appointment Setter role reports to the Manager Inside Sales Support, ensuring a collaborative and supportive work environment.

Compensation:

Zinfi offers a highly competitive salary, excellent benefits, opportunities for career growth, and a positive work environment. If you’re ready to step into a challenging yet rewarding position, apply now at Zinfi Careers. Remember, opportunities like these move swiftly!

Call Center Rep for Navient

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Gila, LLC, a subsidiary of the Fortune 500 company Navient Corporation, presents a Work From Home opportunity for individuals residing in Hawaii. As a Call Center Representative, you’ll play a crucial role in the MSB Department, commencing your journey with paid training starting on July 31st.

Why Join Gila?

  • Full-time position offering $13/hour with Monthly Incentive Potential based on performance.
  • Robust benefits package starting the month after joining, encompassing Medical/Dental/Vision Insurance, 401k with Company Match, Tuition Assistance, and more.
  • Career growth opportunities where your earnings align with your hard work.

About Gila, LLC and Navient Corporation:

Established in 1991, Gila, LLC specializes in revenue enhancement services, serving various public entities with exceptional customer service. As a wholly-owned subsidiary of Navient Corporation, Gila operates within a Fortune 500 framework, bringing together advanced technology, data management tools, and cutting-edge business practices.

Navient Corporation, traded on the NASDAQ, provides asset management and business processing solutions across education, healthcare, and government sectors. Headquartered in Delaware, Navient has a nationwide presence, striving to help clients and millions of Americans achieve financial success.

Job Responsibilities:

  1. Initiate contact with debtors, ensuring compliance with FDCPA, FCRA, TCPA, HIPAA regulations.
  2. Review payment alternatives with debtors and utilize skip trace tools.
  3. Adhere to dialer schedule and work standards, monitoring payment status.
  4. Document discussions with debtors and meet pre-established collection goals.

Requirements:

  • High School diploma or equivalent.
  • 1 year of telephone experience in collection, customer service, telemarketing, or call center.
  • Located in Hawaii.

Preferred Requirements:

  • 3-5 years of collections experience.

Skills and Knowledge:

  • Typing speed of at least 25 words per minute.
  • Data input skills of a minimum of 3,000 alpha and numeric.
  • Ability to learn Fair Debt Collection Practices Act and a predictive dialer.
  • Effective communication, questioning, and listening skills.
  • Ability to work independently with patience and tact in stressful situations.

Training and Working Schedule:

  • First 2-3 weeks: Monday – Friday 10AM – 7PM (Training)
  • Monday – Friday: 9AM – 6PM (Working Shift)

All employment offers are subject to standard background checks. Navient values diversity and is an Equal Opportunity Employer.

To explore this opportunity further, visit Navient Careers. Apply now, as opportunities like these don’t linger.

Technical Support Specialist for TERRA Staffing Group

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Connecting Professionals Across WA, OR, and AZ

A reputable cloud-based brokerage firm, TERRA Staffing Group, is currently on the lookout for a skilled Technical Support Specialist to join their dynamic team. Based in Bellingham, WA, this full-time, contract position offers a unique opportunity to work remotely, blending technical expertise with top-notch customer service.

Job Overview:

  • Title: Technical Support Specialist – Remote
  • Location: Bellingham, WA
  • Posted: June 16, 2017
  • Work Hours: Full-time, Contract, 8:00am to 5:00pm

Key Responsibilities:

  1. Customer-Centric Approach: Provide world-class customer service and technical support to real estate agents, brokers, and staff.
  2. Remote Collaboration: Work seamlessly from the comfort of your home while staying connected with colleagues through the company’s virtual Google World environment.
  3. Problem Identification and Resolution: Diagnose computer and software issues, update self-help documents for user empowerment, and escalate priority matters to management.
  4. Dynamic Support Engagements: Handle a spectrum of support tasks, from simple password resets to complex computer rescue sessions involving in-depth diagnostics.

Qualifications:

  • AA degree in Computer Science or related field
  • 1-5 years in a high-volume, technical support role with a focus on delivering customer service
  • Knowledge of relevant software computer applications and equipment
  • Excellent communication skills
  • Real Estate background considered a plus
  • Ability to work remotely with no direct in-person supervision

Application Details:

Applicants must reside in WA, OR, or AZ.

If you possess the skills and experience to thrive in this challenging yet exciting position, consider applying today. Explore further details and apply at TERRA Staffing Group. Remember, opportunities like these move swiftly – act promptly.

Customer Support Specialist for Kraken

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Are you someone who thrives on attention to detail, values responsiveness, and has a passion for helping others? If so, Kraken has an exciting opportunity for you to join their team as a Customer Support Specialist in Oregon. This role involves responding to client inquiries via email and live chat, with a primary focus on addressing payment-related issues. As part of the position, you’ll collaborate with partner banks and payment providers to ensure swift processing of clients’ deposits and withdrawals. Beyond that, you’ll be the go-to person for general support, trading inquiries, and other client requests.

Key Responsibilities:

  1. Address client inquiries through email and live chat.
  2. Liaise with partner banks and payment providers to expedite deposit and withdrawal processes.
  3. Provide support on general queries, trading-related matters, and additional client requests.

Desired Qualities:

  • Detail-oriented: A keen eye for accuracy.
  • Responsive: Quick and effective in addressing client needs.
  • Hardworking: Committed to delivering results.
  • Customer-centric: Passionate about assisting people.
  • Security/privacy-focused: Understand the importance of safeguarding sensitive information.
  • Technical proficiency: Capable of creating Excel formulas or executing simple scripts.

Application Process:

  1. Submit your resume.
  2. Complete the cognitive assessment here. (Note: Applicants who do not complete the assessment will not be considered.)

Take the next step in your career—apply now. Jobs fill quickly, and this is your opportunity to contribute to a global team with competitive compensation.

Accounts Support Specialist for GitHub in Japan

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GitHub, the epicenter of collaborative coding, is on the lookout for an Accounts Support Specialist based in the Asia Pacific region. The role is open for individuals with legal working authorization in Japan, Australia, or New Zealand, as GitHub extends its global support team.

Responsibilities:

  1. Email Wizardry: Responding to user queries promptly, the Account Support team handles a spectrum of issues from passwords and email verification to billing, legal matters, spam, abuse, account lockouts, fraud, and helping users choose the right plans.
  2. Logic and Spidey Sense: The job demands a logical approach and a keen problem-solving intuition to navigate the complexities of user issues.
  3. Developer Advocacy: The core of the support team is a passion for helping developers. GitHub is not just a platform; it’s a collaborative space where our support team plays a crucial role in enabling users to work better, together.
  4. Writing Prowess: With a focus on swiftness, accuracy, and clarity, the support team boasts excellent writing skills, impeccable grammar, and the ability to convey complex concepts in a simple manner.

Minimum Qualifications:

  1. Geographic Proximity: Residing in Japan, Australia, or New Zealand.
  2. Legal Standing: Current legal working authorization in the aforementioned countries.
  3. Linguistic Excellence: Proficiency in English and grammar.
  4. Penmanship: A unique writing style with a charming personality.
  5. Problem-solving Savvy: Exceptional ability to find and communicate solutions.
  6. Empathy: A strong sense of empathy and advocacy for others.
  7. Experience: Prior experience in customer support and technical background (QA, documentation, or elaborate board games).

Preferred Qualifications:

  1. Remote Work: Experience in remote work environments.
  2. GitHub Familiarity: Previous involvement with GitHub or developers.
  3. Financial Insight: Knowledge of banking or online payment systems.
  4. Web App Support: Experience in supporting web applications.

Who We Are:

GitHub, home to over fifteen million code enthusiasts, offers an unparalleled platform for collaborative coding. With GitHub.com and GitHub Business, individuals and teams can write faster and better code, transforming ideas into reality.

Join the GitHub journey. Apply now at WeWorkRemotely. Jobs fill up swiftly; act now to unlock your potential.

Customer Care Representative for Ipsy

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Customer Care Representative Opportunity at Ipsy in CA, NY, NC, TX

In the heart of ipsy’s commitment to exceptional customer service lies an opportunity for a Customer Care Representative. This pivotal role involves managing sensitive customer interactions, offering creative solutions, and building strong connections within our engaged community. As a representative, you’ll contribute to the core values of ipsy and play a crucial role in enhancing the overall customer experience.

Job Overview:

Location Options:

  • On-site at our San Mateo, CA office or remote work from home.
  • Available to candidates in California, New York, Texas, or North Carolina.

Schedule:

  • Flexible schedule based on your time zone.
  • One weekend shift per week, with 8-hour shifts, five days a week.

Application Requirement:

  • A cover letter is required to understand your motivation and fit for the role.
  • Share a memorable customer experience and highlight the most crucial quality for a customer care professional.

Qualifications:

  • Bachelor’s degree or equivalent experience.
  • 1-3 years in a customer-centric industry.
  • Strong computer and typing skills, proficiency in web-based applications.

The Ideal Candidate:

1. Support Driven:

  • Passionate about problem-solving and enjoys challenges.

2. Perceptive and Empathetic:

  • Anticipates customer needs and adapts communication to diverse personalities.

3. Honest and Authentic:

  • Comfortable being genuine, expressing oneself openly, and functioning well in a team.

4. Reliable and Accountable:

  • Consistent, dependable, adheres to a set work schedule, and takes ownership of work quality.

5. Innovative:

  • Creative thinker offering solutions to complex situations, contributing compelling ideas for positive change.

Responsibilities:

1. Customer Interaction:

  • Respond professionally, friendly, and timely to enhance member knowledge and create positive experiences.

2. Issue Management:

  • Handle sensitive issues professionally, providing thoughtful, prompt resolutions with empathy.

3. Solutions and Insights:

  • Recommend solutions through research and critical thinking.
  • Share insights with product, marketing, and technology teams for overall customer experience improvement.

4. Goals and Projects:

  • Strive to exceed volume and quality goals.
  • Take ownership of additional projects as needed and prioritize them efficiently.

Additional Information:

  • Willingness to work one weekend shift per week.
  • Experience providing customer support via social media is a plus.

Application Link:

Apply now at jobvite.com

Join ipsy as a Customer Care Representative and become an integral part of a team dedicated to elevating the customer experience. This role offers a unique blend of challenge, responsibility, and innovation, making it an excellent opportunity for those passionate about delivering top-notch service in the beauty industry. Apply now to embark on a journey where your support matters.

Level 1 Survey Phone Support Contractor for Survey Studio

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Survey Studio is individuals seeking a Level 1 Survey Phone Support Contractor. This position, based in the heart of Colorado, offers a chance to contribute to the success of a dynamic team while working remotely. Dive into the details below and discover if this role aligns with your skills and aspirations.

Duties and Responsibilities:

  1. Inbound Support Calls:
    • Handle first-level support calls from contractors, addressing queries, and troubleshooting issues.
    • Review survey photos with precision, ensuring completeness and accuracy of collected data.
  2. Outbound Communication:
    • Initiate outbound calls to field contractors as needed, ensuring effective communication.
  3. Data Management:
    • Populate survey data meticulously within our systems, demonstrating attention to detail.

Requirements:

  • Display a friendly and personable demeanor on the phone, even in challenging situations.
  • Manage a moderate-to-high call volume, averaging 30-60 calls per day.
  • Quickly comprehend photographic content, following and effectively communicating instructions.
  • Possess excellent spatial reasoning skills and the ability to work independently from home.
  • Maintain a quiet work environment, free from background noise for seamless phone communication.

Qualifications:

  • High school diploma.
  • Flexibility, a results-oriented mindset, and a keen desire to learn.
  • Outstanding oral and written communication skills.
  • Adaptability to changing processes and workflows.

Technical Prerequisites:

  • Computer with Apple OS.
  • High-speed internet (minimum download speed of 40Mbps).
  • USB headset.

Apply Today:

Visit Indeed to explore this opportunity further. Act swiftly, as opportunities like these are in high demand. Secure your chance to contribute to Survey Studio’s success.

Roadside Assistance Agent for U-Haul Moving And Storage

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Exploring a Career as a Roadside Assistance Agent with U-Haul in Phoenix, AZ

Job Overview: U-Haul, an equal opportunity employer, is currently seeking Temporary/Seasonal Roadside Assistance Agents to work until October 1st. Operating from Monday to Sunday between 7 am and 7 pm, candidates must be available on specific weekdays and weekends. This opportunity involves providing top-notch customer service with a sense of urgency, identifying and dispatching appropriate repair services, handling escalated calls, and ensuring adherence to policies and procedures.

Responsibilities:

  1. Diagnosing mechanical issues and arranging timely service for customers.
  2. Handling incoming calls, providing technical assistance, and documenting events.
  3. Making decisions based on reason and best judgment in challenging situations.
  4. Coordinating with U-Haul service providers and reporting personnel.

Requirements:

  1. Previous call center experience is preferred.
  2. Dispatching experience is a plus but not mandatory.
  3. Consistent delivery of positive customer experiences.
  4. Strong reasoning and decision-making skills.
  5. Ability to compose detailed documentation using customer verbiage.
  6. Mechanical and automotive knowledge is beneficial.
  7. Availability to work on weekends and holidays.

Education/Training:

  • 100% commitment during the 4-week paid training is required for a successful career with U-Haul.

Additional Details:

  • Full-time position with a salary of $14.00 per hour.
  • Job location: Phoenix, AZ.
  • Exemplary attendance, written and verbal communication expected.
  • Flexible schedules available.
  • Opportunities for growth and advancement within the U-Haul team.

How to Apply:

If you are ready to take on a challenging yet rewarding role, visit U-Haul Careers to apply. Act promptly as positions are expected to be filled quickly.

Join the U-Haul team, where exceptional service meets professional growth!

Appointment Setter for Davio Corp

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 Appointment Setter Role with Davio Corp in Tukwila, WA

Role Overview: Davio Corp, based in Tukwila, WA, is on the lookout for individuals proficient in English and Spanish to join their team as Appointment Setters/Telemarketers. This role involves facilitating appointment setting for the company’s sales representatives. The job, with a $13 per hour compensation, offers a unique blend of flexibility, performance bonuses, and the potential for rapid career advancement.

Position Details:

  1. No Cold Calling:
    • The role focuses on appointment setting; no cold calling is required.
  2. Flexible Schedule:
    • Initially office-based, the position offers a flexible schedule.
    • Remote work option becomes available after 90 days.
  3. Work Hours:
    • Weekday hours: 1 pm – 9 pm or 4 pm – 9 pm.
    • Weekend availability is mandatory.

Requirements:

  1. Language Proficiency:
    • Fluent in both English and Spanish.
  2. Availability:
    • Able to work at least one weekend and four weekdays.
  3. Experience:
    • Telemarketing and sales/marketing appointment setting experience is preferred but not necessary.

Compensation:

  • $13/hour, complemented by weekly/monthly bonuses.
  • Bonuses range between $400 and $1700 per month.
  • Quick advancement opportunities within the company.

Application Process:

  • Submit your resume and a concise cover letter via email for potential interview consideration.

How to Apply: For those intrigued by this opportunity, visit Davio Corp Careers to apply. Given the competitive nature, prompt application is recommended.

Join Davio Corp for a dynamic role that offers flexibility, growth potential, and financial incentives. Apply now to secure your chance in this engaging position!