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Level 1 Survey Phone Support Contractor for Survey Studio

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Survey Studio is individuals seeking a Level 1 Survey Phone Support Contractor. This position, based in the heart of Colorado, offers a chance to contribute to the success of a dynamic team while working remotely. Dive into the details below and discover if this role aligns with your skills and aspirations.

Duties and Responsibilities:

  1. Inbound Support Calls:
    • Handle first-level support calls from contractors, addressing queries, and troubleshooting issues.
    • Review survey photos with precision, ensuring completeness and accuracy of collected data.
  2. Outbound Communication:
    • Initiate outbound calls to field contractors as needed, ensuring effective communication.
  3. Data Management:
    • Populate survey data meticulously within our systems, demonstrating attention to detail.

Requirements:

  • Display a friendly and personable demeanor on the phone, even in challenging situations.
  • Manage a moderate-to-high call volume, averaging 30-60 calls per day.
  • Quickly comprehend photographic content, following and effectively communicating instructions.
  • Possess excellent spatial reasoning skills and the ability to work independently from home.
  • Maintain a quiet work environment, free from background noise for seamless phone communication.

Qualifications:

  • High school diploma.
  • Flexibility, a results-oriented mindset, and a keen desire to learn.
  • Outstanding oral and written communication skills.
  • Adaptability to changing processes and workflows.

Technical Prerequisites:

  • Computer with Apple OS.
  • High-speed internet (minimum download speed of 40Mbps).
  • USB headset.

Apply Today:

Visit Indeed to explore this opportunity further. Act swiftly, as opportunities like these are in high demand. Secure your chance to contribute to Survey Studio’s success.