Tag Archives: Customer Service Representative

Customer Care Representative for Ipsy

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Customer Care Representative for Ipsy in CA, NY, NC, TX

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At ipsy, our customers are at the core of everything we do, and we’re committed to providing them with top-notch service. We’re searching for a support representative who is passionate about helping others, who can proactively offer solutions and ideas that will delight our members. This position is responsible for managing sensitive customer interactions, proposing creative solutions, and establishing rapport with our engaged community. Your schedule will be determined based on your time zone, and will include one weekend shift per week (shifts are 8 hours, 5 days a week).

This position is available to candidates in California, New York, Texas, or North Carolina. Depending on your location, you could either work on site at our office in San Mateo, CA, or remotely from your home.

COVER LETTER REQUIRED – We want to get to know you, so tell us about yourself! We’d like to hear why you’re interested in this role and what makes you a good fit for our team. Please include a memorable experience that you’ve had as a customer and what you consider the most important quality for someone who works in customer care.

You Are:

Support driven. You have a passion for problem-solving and enjoy being challenged. Helping others comes naturally to you.
Perceptive and empathetic. You proactively anticipate customer needs. You can adapt your tone and approach to fit a diverse range of customer personalities and situations.
Honest and authentic. You’re comfortable being yourself and genuinely enjoy connecting with others. You express yourself openly and respectfully, and function well as part of a team.
Reliable and accountable. You’re consistent, dependable, and adhere to a set work schedule.
You take ownership over the quality of your work and make an effort to improve.
Innovative. You’re a creative thinker who can offer solutions to the trickiest conundrums. You bring compelling ideas to the table in an effort to catalyze positive change.


Respond to customers in a professional, friendly, and timely manner to enhance our members’ knowledge of ipsy and create a positive experience for them
Manage sensitive issues while maintaining the highest level of professionalism; provide thoughtful, prompt resolutions with empathy and poise
Recommend solutions to complex or escalated situations through research and critical thinking
Share relevant, strategic insights with our product, marketing, and technology teams regarding overall customer experience and service-related trends
Strive to exceed volume and quality goals
Own additional projects as needed and prioritize carefully


Bachelor degree or equivalent experience
1-3 years in customer-centric industry
Strong computer and typing skills, very comfortable with web-based applications and navigation between tools
Exceptional written communication skills with keen attention to detail
Entrepreneurial spirit with ability to manage workflow efficiently
Willing and eager to support new channels as needed (e.g., phone, social media)
Willing to work one weekend shift per week
Experience providing customer support via social media is a plus

Apply now. Jobs go fast!

Customer Service Representative for Housemaster

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Customer Service Representative for Housemaster in Charlotte, NC

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HouseMaster Home Inspections

HouseMaster Home Inspections is looking for a Call Center Representative for a work at home opportunity. This is a Full-Time position of 40 hours a week ( schedule can vary ).


Providing excellent customer service to prospective customers
Verifying information submitted by the consumer through an online inquiry
Pleasant and engaging phone persona
Excellent written communication skills
Able to quickly build rapport with potential clients
Reliable, detail-oriented, and self-motivated
Excellent telephone manner and listening skills.
The ability to work under pressure.
The ability to sit for long periods of time.
Excellent attention to detail and multi-tasking ability.
Self-motivation to work under his/her own initiative.
Great organizational skills
Knowledge of PC’s and MS Office (Computer Literate)
Ability to type about 35WPM
Basic computer skills and data entry
Driven to provide friendly, exceptional customer service
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
Previous Experience as a Call Center Representative is a plus, but not required.
Real Estate Experience is a plus, but not required.
Ability to speak multiple languages is a plus, but not required.
Compensation $12.00/per hr. with bonuses leading up to over $15.00/per hr
Must pass state, federal and criminal background checks.
Must be at least 18 years of age or older.

Required Level of Education: High School or equivalent Degree/Certification: Some college preferred, but not required. Total Years Related Work Experience: 5 years +

***We are looking to hire as soon as possible. ***

Job Type: Full-time

Salary: $12.00 /hour

*If this describes you and you live in the Charlotte or surrounding area, then send your resume to us. We will be conducting the first interview via Skype.

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Customer Service Representative for Slingshot

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Customer Service Representative for Slingshot

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$10 – $13 an hour – Full-time, Commission
About us:
Slingshot is a quickly-growing startup located in Orem, Utah. We’re shaking up the pest control industry with tools that help our clients achieve the speed, interactivity, and around-the-clock availability that modern customers expect.

Learn more:

At-home Customer Service Representative:
As a Slingshot CSR, you’ll provide top-notch customer service via phone and live web chat, schedule appointments, and connect customers with our in-house pest specialists – all from the comfort of your own home. No pants? No problem.

What we need:

Friendliness, intelligence, and a genuine care for people
Articulate and clear communication (written and verbal)
Full-time availability (35+ hours/week) and scheduling flexibility (some weekends + holidays)
Internal motivation – we’re looking for candidates who’ll hit the ground running and provide excellent work without the need of a babysitter
Desire to work from home (need to live within a 1.5-hour commute of Orem, UT). You don’t have to work from home, and can choose to work in the office if you wish.

What you’ll do:

Bridge the communication gap between pest control companies and their customers
Respond to customer requests via phone and live web chat
Schedule appointments for customers
Connecting potential new customers with in-house pest specialists
Help fuel Slingshot’s rapid growth

What you’ll gain:

Experience in a fun, fast-paced startup environment (Check us out on Glassdoor)
Great pay and incentives
Awesome benefits: Health Care, PTO, 401K Match, Gym
An opportunity to work alongside company founders and executives
Exposure to an $8 billion industry
The flexibility and convenience of an at-home position
Growth opportunities – we’re growing fast and do our best to hire from within

Apply now. Jobs go fast!

Customer Service Representative for GS1 US, Inc

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Customer Service Representative for GS1 US, Inc in Dayton, OH

Some responsibilities include:

Customer Service Representative

Tracking Code
Job Description

GS1 US, a member of GS1, is a not-for-profit organization that brings industry communities together to solve supply-chain problems through the adoption and implementation of GS1 standards. More than 200,000 businesses in 25 industries rely on GS1 US for trading-partner collaboration and for maximizing the cost effectiveness, speed, visibility, security and sustainability of their business processes. They achieve these benefits through solutions based on GS1 global unique numbering and identification systems, bar codes, Electronic Product Code-based RFID, data synchronization, and electronic information exchange.


Reporting to the Supervisor, Member Support the Customer Service Representative provides exceptional customer service and acts as the primary touch point and an advocate for the customer in a fast-paced contact center environment ensuring high levels of customer satisfaction, as well as customer retention and growth.

In this inbound call center role the Customer Service Representative handles customer requests with the highest degree of courtesy and professionalism through multiple channels including phone, email and web chat. Collaboration with multiple departments and organizational vertical market teams to achieve company goals and resolve customer inquiries is required. Ongoing education and learning is necessary to provide required support levels for industry initiatives and for the application of GS1 Standards.

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Customer Service Representative for Gerard Virtual Solutions

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Customer Service Representative for Gerard Virtual Solutions in United States

Some responsibilities include:

We are looking for self-motivated, responsible, reliable work at home agents to partner with Fortune 500 companies as customer service specialists. Minimum weekly requirement is 15 hours and maximum is up to you- set your own schedule.

Must have a computer and high speed wired internet- cellular data connections not eligible. Home phone service is required, VOIP is allowed on some clients.

Mandatory background check. Paid bi-weekly via direct deposit. Training lasts as little as ten days.

Compensation ranges from $9-$17 per hour.

Contact us www.gerardvitual.com

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Customer Service Representative for Telvista

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Customer Service Representative for Telvista in Dallas, TX 75234

Some responsibilities include:

Work from home opportunity!!!!
Telvista is seeking energetic Fan Advocates for an opportunity to train at our Dallas Contact Center and then transition into working from home.
Training will take place November 18th, 2016 and is 2 weeks and will take place at our Dallas, TX Contact Center.

We are looking for customer-oriented representatives to act as a liaison by providing product support to our Fans regarding order status, product availability/description, and resolve any emerging questions or problems that our Fans might face. Fan Advocates are responsible for handling merchandise order calls, emails, and chats requiring verbal and written communications.
Job Responsibilities

Be an advocate for our Fans by owning their problems and/or questions and working relentlessly to deliver an amazing Fan experience
Handle inbound calls and/or written communications from Fans regarding orders and inquiries
Compose written responses through communication mediums to include email, chat, and trouble ticketing
Maintain and Protect Fan data, including documentation of discussions, issues, requests, and other relevant information
Flexibility to Work a Weekend Day/Night, Second Shift and/or Holidays


– High School Diploma or Equivalent
– Intermediate Phone, Typing, and Computer Navigation Skills
– Excellent Problem-Solving and Follow-Up Skills
– Ability to Adapt, Respond, and Prioritize Fan Needs
– Excellent Verbal and Written Communication Skills: Active Listening; De-escalation Skills; Proper Spelling and Grammar
– Ability to Effectively Communicate Empathy to our Fans
– Strong Attention to Detail
– Ability to Work in Fast Paced Environment that Values Feedback at All Levels
– Ability to Participate and Complete Mandatory Training
– Have your own Desk Top or Laptop computer
– Have Internet Connection (NO Wi-Fi or Hot Spot)

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Customer Service Representative for Oglethorpe, Inc

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Customer Service Representative for Oglethorpe, Inc in Sacramento, CA

Some responsibilities include:

$2,500 a month

Our growing company is now hiring, and we welcome applicants of all ages!

We offer comfortable and convenient working conditions. (You can work from home!)
Employees must be dependable, and perform their duties well.

Salaries start at $2,500 a month, plus bonuses.
Responsibilities include:
-Customer support.
-Placing and receiving calls
-Problem solving

No experience required. You’ll receive free training. We treat each employee with respect.
Join our team – email your resume today!

Job Type: Full-time

Salary: $2,500.00 /month

Apply now. Jobs go fast!

Customer Service Representative for Damon Gettier & Associates Realtors

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Customer Service Representative for Damon Gettier & Associates Realtor in Boise, ID

Some responsibilities include:

Damon Gettier and Associates team has sold more homes in our area than any other team for 3 years running. We have HUGE numbers and HUGE potential. We offer a balanced portfolio consisting of traditional listings and plenty of buyer opportunities. We are a team that believes in a few things:

Have a Positive Attitude!,
Be Competitive yet Humble!,
Be a Hustler!,
Be Honest and Ethical!
Never Problems, Only Solutions!
Follow Through!

Those are our core values and we hire (and fire) based on them! If you bring your best, we will help you exponentially grow! Looking forward to being on the journey with you in your career.


You are bright and ambitious
hard-working and aggressive person who is sick and tired of low production and weak performance.
You are a phone warrior!
You want something MORE!
You are serious about a career, not collecting a paycheck.
You have the commitment and self-discipline to take your business and life to the top.
You LOVE to be pushed and you demand a lot of yourself!
You can provide exceptional service to our customers!


Apply now. Jobs go fast!

Customer Service Representative for Choxi

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Customer Service Representative for Choxi in Las Vegas, NV

Some responsibilities include:

Full-time, Contract

About the company:

We are an online retail company looking to fill a few position for our inbound customer service department.

The ideal candidate has experience handling inbound customer service issues over phone, email and chats.

This unique position allows employees to work from home and requires stable high speed internet connection. This is a full time position and will be working 40 hours a week.

Qualifications we are looking for:

One year of experience working in customer service, but more is preferred;
Familiarity with online shopping and research;
Excellent computer skills and an understanding of Microsoft Office, email and chat technologies;
Prior experience working independently in a virtual environment is preferred;
High school diploma.

Shifts available:
Monday – Friday: 6:00am – 3:00pm
Monday – Friday: 3:00pm – 12:00am

Job Type: Contract

Required education:

High school or equivalent

Required experience:

Customer Service: 1 year

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Customer Service Representative for Saint-Gobain

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Customer Service Representative for Saint-Gobain in Malvern, PA 19355

Some responsibilities include:


The Customer Service Representative has little to no prior Customer Service experience. This level is considered a transitional position allowing the individual to develop the skills and knowledge necessary to perform the job requirements. This position is entry level with the expectation for growth within the organization.

Perform data input in an accurate and timely fashion on all contacts with both external and internal customers. Review all open documentation to minimize errors. Process requests in an efficient and expedient manner.

Develop knowledge of company service, products, and procedures.

Protect the integrity of the company by presenting a positive and professional attitude

Assist co-workers as needed to meet goals and ensure smooth operation of the department

Develop ability to handle multiple assignments and responsibilities simultaneously. Possess the ability to listen while accessing screens and information, and speaking to customer while processing data.

Exhibit professional telephone manner, competence, resourcefulness, good communication and computer literacy.

Continually advise Customer Service Management of significant issues or problems encountered.

Utilize problem-solving and decision making skills with assistance to accurately identify customer’s needs and implement correct procedures to solve the problem in a timely manner.

Interface with interdepartmental and cross functional personnel in solving day-to-day problems and to collect information which aids in decision making.

Customer advocate

The Order Management Associate will be required to follow standards and procedures set by the group but must be able to solve problems beyond text book examples. This individual must utilize resources and draw upon past experience to solve issues while providing superior service to our customers.


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