Tag Archives: Customer Service Representative

Customer Care Representative for Ipsy

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Customer Care Representative Opportunity at Ipsy in CA, NY, NC, TX

In the heart of ipsy’s commitment to exceptional customer service lies an opportunity for a Customer Care Representative. This pivotal role involves managing sensitive customer interactions, offering creative solutions, and building strong connections within our engaged community. As a representative, you’ll contribute to the core values of ipsy and play a crucial role in enhancing the overall customer experience.

Job Overview:

Location Options:

  • On-site at our San Mateo, CA office or remote work from home.
  • Available to candidates in California, New York, Texas, or North Carolina.

Schedule:

  • Flexible schedule based on your time zone.
  • One weekend shift per week, with 8-hour shifts, five days a week.

Application Requirement:

  • A cover letter is required to understand your motivation and fit for the role.
  • Share a memorable customer experience and highlight the most crucial quality for a customer care professional.

Qualifications:

  • Bachelor’s degree or equivalent experience.
  • 1-3 years in a customer-centric industry.
  • Strong computer and typing skills, proficiency in web-based applications.

The Ideal Candidate:

1. Support Driven:

  • Passionate about problem-solving and enjoys challenges.

2. Perceptive and Empathetic:

  • Anticipates customer needs and adapts communication to diverse personalities.

3. Honest and Authentic:

  • Comfortable being genuine, expressing oneself openly, and functioning well in a team.

4. Reliable and Accountable:

  • Consistent, dependable, adheres to a set work schedule, and takes ownership of work quality.

5. Innovative:

  • Creative thinker offering solutions to complex situations, contributing compelling ideas for positive change.

Responsibilities:

1. Customer Interaction:

  • Respond professionally, friendly, and timely to enhance member knowledge and create positive experiences.

2. Issue Management:

  • Handle sensitive issues professionally, providing thoughtful, prompt resolutions with empathy.

3. Solutions and Insights:

  • Recommend solutions through research and critical thinking.
  • Share insights with product, marketing, and technology teams for overall customer experience improvement.

4. Goals and Projects:

  • Strive to exceed volume and quality goals.
  • Take ownership of additional projects as needed and prioritize them efficiently.

Additional Information:

  • Willingness to work one weekend shift per week.
  • Experience providing customer support via social media is a plus.

Application Link:

Apply now at jobvite.com

Join ipsy as a Customer Care Representative and become an integral part of a team dedicated to elevating the customer experience. This role offers a unique blend of challenge, responsibility, and innovation, making it an excellent opportunity for those passionate about delivering top-notch service in the beauty industry. Apply now to embark on a journey where your support matters.

Customer Service Representative for Housemaster

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Customer Service Excellence: HouseMaster Home Inspections in Charlotte, NC is Hiring

Exploring the Role:

HouseMaster Home Inspections invites qualified individuals to apply for the position of Customer Service Representative, based in Charlotte, NC. This is a full-time opportunity with a flexible 40-hour workweek.

Key Responsibilities:

  1. Exceptional Customer Service: Delivering top-notch customer service to prospective clients is the primary responsibility. This involves engaging phone interactions and building rapport with potential customers.
  2. Information Verification: Ensuring accuracy by verifying information submitted online by consumers through inquiries.
  3. Effective Communication: Displaying excellent written communication skills and maintaining a pleasant phone persona are crucial aspects of the role.
  4. Problem Resolution: Addressing and resolving customer issues by clarifying concerns, researching answers, and implementing effective solutions.
  5. Requirements and Qualifications:

    a. Personal Attributes: Reliability, detail-orientation, self-motivation, and the ability to work under pressure.

    b. Communication Skills: Excellent telephone manner, active listening, and strong written communication skills.

    c. Technical Proficiency: Computer literacy, knowledge of PCs, MS Office, basic data entry skills, and a typing speed of about 35WPM.

    d. Experience: While previous experience as a Call Center Representative is advantageous, it is not mandatory. Real estate experience is a plus.

    e. Education: High School or equivalent; some college is preferred but not required. A minimum of 5 years of related work experience is expected.

    f. Language Skills: Fluency in multiple languages is advantageous but not obligatory.

Compensation and Application Process:

  • The offered compensation is $12.00 per hour with bonuses that may lead to over $15.00 per hour.
  • Successful candidates must pass state, federal, and criminal background checks and be at least 18 years old.
  • Interested applicants in the Charlotte or surrounding area are encouraged to submit their resumes. The first interview will be conducted via Skype.

Conclusion:

HouseMaster Home Inspections is seeking qualified individuals who embody the outlined qualities to join their team. If you meet the criteria and are looking for a fulfilling opportunity in customer service, apply now through Indeed. Act promptly; positions are filled swiftly.

Customer Service Representative for Slingshot

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Customer Service Representative with Slingshot

Slingshot, a dynamic startup based in Orem, Utah, is revolutionizing the pest control industry with innovative tools designed to meet the demands of modern customers. Currently seeking dedicated individuals to join their team, Slingshot offers an enticing opportunity for a Customer Service Representative (CSR) position.

Position Overview: As a Slingshot CSR, the selected candidate will be responsible for delivering exceptional customer service through phone and live web chat channels, efficiently scheduling appointments, and facilitating connections between customers and our in-house pest specialists. This role provides the flexibility of working from the comfort of one’s own home, within a 1.5-hour commute of Orem, UT.

Key Requirements:

  1. Personal Attributes:
    • Demonstrated friendliness, intelligence, and genuine care for people.
    • Effective and clear communication skills, both written and verbal.
    • Internal motivation, exhibiting a proactive approach to tasks.
  2. Availability:
    • Full-time commitment (35+ hours/week) with scheduling flexibility, including weekends and holidays.
  3. Location Options:
    • Opportunity to work from home or choose an in-office setup.

Responsibilities:

  • Communication Facilitation:
    • Bridge the communication gap between pest control companies and customers.
    • Respond to customer inquiries via phone and live web chat.
  • Appointment Management:
    • Schedule appointments for customers.
  • Connection Coordination:
    • Facilitate connections between potential customers and in-house pest specialists.
  • Contributing to Growth:
    • Play a pivotal role in fueling Slingshot’s rapid growth.

Benefits:

  • Professional Growth:
    • Gain experience in a dynamic startup environment.
    • Opportunities for career advancement within the company.
  • Compensation:
    • Competitive pay with attractive incentives.
  • Comprehensive Benefits:
    • Health care, PTO, 401K match, and gym benefits.
  • Unique Exposure:
    • Work alongside company founders and executives.
    • Exposure to an $8 billion industry.
  • Flexibility:
    • Enjoy the convenience of an at-home position.

To apply for this exciting opportunity, visit Slingshot Careers and submit your application promptly. Don’t miss out on the chance to be a part of Slingshot’s growing success!

Customer Service Representative for GS1 US, Inc

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Customer Service Representative at GS1 US, Inc in Dayton, OH

GS1 US, a respected member of GS1, is a not-for-profit organization dedicated to fostering collaboration within industry communities to address supply-chain challenges by implementing GS1 standards. Joining their team as a Customer Service Representative means becoming an integral part of this mission-driven organization.

About GS1 US, Inc:

  • Industry Leader: With over 200,000 businesses spanning 25 industries, GS1 US is at the forefront of facilitating trading-partner collaboration.
  • Driving Efficiency: GS1 US empowers businesses to enhance their processes’ efficiency, speed, visibility, security, and sustainability through innovative solutions based on global unique numbering and identification systems, barcodes, RFID technology, data synchronization, and electronic information exchange.

Position Summary:

As a Customer Service Representative reporting to the Supervisor, Member Support, you’ll play a pivotal role in ensuring exceptional customer experiences. Your responsibilities will include:

  1. Customer Advocacy: Acting as the primary point of contact for customers, you’ll champion their needs, striving to enhance satisfaction, retention, and growth.
  2. Professional Communication: Handling inbound customer requests with courtesy and professionalism across various channels such as phone, email, and web chat.
  3. Collaborative Problem-Solving: Working closely with different departments and vertical market teams within the organization to address customer inquiries and achieve company objectives.
  4. Continuous Learning: Staying abreast of industry initiatives and GS1 Standards, you’ll engage in ongoing education to provide optimal support levels to customers.

How to Apply:

If you’re ready to embark on a rewarding journey with GS1 US, visit their website at https://www.gs1us.org to explore this opportunity further. Remember, opportunities like these don’t linger, so seize the chance to make a difference in the world of supply chain management. Apply now and step into a role where your skills and dedication truly matter.

Customer Service Representative for Gerard Virtual Solutions

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Customer Service Representative at Gerard Virtual Solutions

Gerard Virtual Solutions is seeking dedicated and reliable individuals to join their team as Customer Service Representatives. This remote position offers the flexibility to work from home while partnering with Fortune 500 companies. Ideal candidates will be self-motivated and able to manage their own schedules effectively.

Key Responsibilities

  • Provide exceptional customer service on behalf of Fortune 500 companies
  • Maintain a high level of professionalism and reliability
  • Manage a flexible schedule, with a minimum requirement of 15 hours per week

Requirements

  • Technology:
    • A computer with high-speed wired internet connection (cellular data connections are not eligible)
    • Home phone service (VOIP is acceptable for some clients)
  • Compliance:
    • Successful completion of a mandatory background check

Compensation and Benefits

  • Hourly Pay: Earn between $9 and $17 per hour, depending on experience and performance
  • Payment: Bi-weekly direct deposit
  • Training: Comprehensive training provided, lasting as little as ten days

Why Join Gerard Virtual Solutions?

  • Flexibility: Set your own schedule, with the possibility to work as many hours as you desire
  • Remote Work: Enjoy the convenience and comfort of working from home
  • Partnerships: Collaborate with leading Fortune 500 companies

How to Apply

Interested candidates are encouraged to apply promptly, as positions fill quickly. Visit www.gerardvirtual.com to learn more and submit your application.

Gerard Virtual Solutions offers an excellent opportunity for those seeking a flexible, reliable, and professional remote work environment. Join a team that values your dedication and supports your career growth.

 

Customer Service Representative for Telvista

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Customer Service Representative for Telvista in Dallas, TX 75234

Some responsibilities include:

Work from home opportunity!!!!
Telvista is seeking energetic Fan Advocates for an opportunity to train at our Dallas Contact Center and then transition into working from home.
Training will take place November 18th, 2016 and is 2 weeks and will take place at our Dallas, TX Contact Center.

We are looking for customer-oriented representatives to act as a liaison by providing product support to our Fans regarding order status, product availability/description, and resolve any emerging questions or problems that our Fans might face. Fan Advocates are responsible for handling merchandise order calls, emails, and chats requiring verbal and written communications.
Job Responsibilities

Be an advocate for our Fans by owning their problems and/or questions and working relentlessly to deliver an amazing Fan experience
Handle inbound calls and/or written communications from Fans regarding orders and inquiries
Compose written responses through communication mediums to include email, chat, and trouble ticketing
Maintain and Protect Fan data, including documentation of discussions, issues, requests, and other relevant information
Flexibility to Work a Weekend Day/Night, Second Shift and/or Holidays

Requirements

– High School Diploma or Equivalent
– Intermediate Phone, Typing, and Computer Navigation Skills
– Excellent Problem-Solving and Follow-Up Skills
– Ability to Adapt, Respond, and Prioritize Fan Needs
– Excellent Verbal and Written Communication Skills: Active Listening; De-escalation Skills; Proper Spelling and Grammar
– Ability to Effectively Communicate Empathy to our Fans
– Strong Attention to Detail
– Ability to Work in Fast Paced Environment that Values Feedback at All Levels
– Ability to Participate and Complete Mandatory Training
– Have your own Desk Top or Laptop computer
– Have Internet Connection (NO Wi-Fi or Hot Spot)

http://www.indeed.com/cmp/Telvista?from=vjcmpinfo&fromjk=9632cdbaf1fe3120&attributionid=vjcmpinfo
Apply now. Jobs go fast!

Customer Service Representative for Oglethorpe, Inc

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Customer Service Representative for Oglethorpe, Inc in Sacramento, CA

Some responsibilities include:

$2,500 a month

Our growing company is now hiring, and we welcome applicants of all ages!

We offer comfortable and convenient working conditions. (You can work from home!)
Employees must be dependable, and perform their duties well.

Salaries start at $2,500 a month, plus bonuses.
Responsibilities include:
-Customer support.
-Placing and receiving calls
-Problem solving

No experience required. You’ll receive free training. We treat each employee with respect.
Join our team – email your resume today!

Job Type: Full-time

Salary: $2,500.00 /month

http://www.indeed.com/cmp/Oglethorpe,-Inc.-1?from=vjcmpinfo&fromjk=162d6fb90b118a15&attributionid=vjcmpinfo
Apply now. Jobs go fast!

Customer Service Representative for Damon Gettier & Associates Realtors

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Customer Service Representative for Damon Gettier & Associates Realtor in Boise, ID

Some responsibilities include:

CUSTOMER SERVICE AND INSIDE SALES OPPORTUNITY:
Damon Gettier and Associates team has sold more homes in our area than any other team for 3 years running. We have HUGE numbers and HUGE potential. We offer a balanced portfolio consisting of traditional listings and plenty of buyer opportunities. We are a team that believes in a few things:

Have a Positive Attitude!,
Be Competitive yet Humble!,
Be a Hustler!,
Be Honest and Ethical!
Never Problems, Only Solutions!
Follow Through!

Those are our core values and we hire (and fire) based on them! If you bring your best, we will help you exponentially grow! Looking forward to being on the journey with you in your career.

CUSTOMER SERVICE AND INSIDE SALES REQUIREMENTS:

You are bright and ambitious
hard-working and aggressive person who is sick and tired of low production and weak performance.
You are a phone warrior!
You want something MORE!
You are serious about a career, not collecting a paycheck.
You have the commitment and self-discipline to take your business and life to the top.
You LOVE to be pushed and you demand a lot of yourself!
You can provide exceptional service to our customers!

http://damongettier.com/
http://www.indeed.com/cmp/Damon-Gettier-and-Associates-Realtor

Apply now. Jobs go fast!

Customer Service Representative for Choxi

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Customer Service Representative for Choxi in Las Vegas, NV

Some responsibilities include:

Full-time, Contract

About the company:

We are an online retail company looking to fill a few position for our inbound customer service department.

The ideal candidate has experience handling inbound customer service issues over phone, email and chats.

This unique position allows employees to work from home and requires stable high speed internet connection. This is a full time position and will be working 40 hours a week.

Qualifications we are looking for:

One year of experience working in customer service, but more is preferred;
Familiarity with online shopping and research;
Excellent computer skills and an understanding of Microsoft Office, email and chat technologies;
Prior experience working independently in a virtual environment is preferred;
High school diploma.

Shifts available:
Monday – Friday: 6:00am – 3:00pm
Monday – Friday: 3:00pm – 12:00am

Job Type: Contract

Required education:

High school or equivalent

Required experience:

Customer Service: 1 year

http://www.indeed.com/cmp/Choxi/jobs/Customer-Service-Representative-14c60286724bb2c7
Apply now. Jobs go fast!

Customer Service Representative for Saint-Gobain

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Customer Service Representative for Saint-Gobain in Malvern, PA 19355

Some responsibilities include:

DUTIES/RESPONSIBILITIES

The Customer Service Representative has little to no prior Customer Service experience. This level is considered a transitional position allowing the individual to develop the skills and knowledge necessary to perform the job requirements. This position is entry level with the expectation for growth within the organization.

Perform data input in an accurate and timely fashion on all contacts with both external and internal customers. Review all open documentation to minimize errors. Process requests in an efficient and expedient manner.

Develop knowledge of company service, products, and procedures.

Protect the integrity of the company by presenting a positive and professional attitude

Assist co-workers as needed to meet goals and ensure smooth operation of the department

Develop ability to handle multiple assignments and responsibilities simultaneously. Possess the ability to listen while accessing screens and information, and speaking to customer while processing data.

Exhibit professional telephone manner, competence, resourcefulness, good communication and computer literacy.

Continually advise Customer Service Management of significant issues or problems encountered.

Utilize problem-solving and decision making skills with assistance to accurately identify customer’s needs and implement correct procedures to solve the problem in a timely manner.

Interface with interdepartmental and cross functional personnel in solving day-to-day problems and to collect information which aids in decision making.

Customer advocate

The Order Management Associate will be required to follow standards and procedures set by the group but must be able to solve problems beyond text book examples. This individual must utilize resources and draw upon past experience to solve issues while providing superior service to our customers.

https://jobs.saint-gobain-experience.com

Apply now. Jobs go fast!