Customer Service Representative for GS1 US, Inc

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Customer Service Representative at GS1 US, Inc in Dayton, OH

GS1 US, a respected member of GS1, is a not-for-profit organization dedicated to fostering collaboration within industry communities to address supply-chain challenges by implementing GS1 standards. Joining their team as a Customer Service Representative means becoming an integral part of this mission-driven organization.

About GS1 US, Inc:

  • Industry Leader: With over 200,000 businesses spanning 25 industries, GS1 US is at the forefront of facilitating trading-partner collaboration.
  • Driving Efficiency: GS1 US empowers businesses to enhance their processes’ efficiency, speed, visibility, security, and sustainability through innovative solutions based on global unique numbering and identification systems, barcodes, RFID technology, data synchronization, and electronic information exchange.

Position Summary:

As a Customer Service Representative reporting to the Supervisor, Member Support, you’ll play a pivotal role in ensuring exceptional customer experiences. Your responsibilities will include:

  1. Customer Advocacy: Acting as the primary point of contact for customers, you’ll champion their needs, striving to enhance satisfaction, retention, and growth.
  2. Professional Communication: Handling inbound customer requests with courtesy and professionalism across various channels such as phone, email, and web chat.
  3. Collaborative Problem-Solving: Working closely with different departments and vertical market teams within the organization to address customer inquiries and achieve company objectives.
  4. Continuous Learning: Staying abreast of industry initiatives and GS1 Standards, you’ll engage in ongoing education to provide optimal support levels to customers.

How to Apply:

If you’re ready to embark on a rewarding journey with GS1 US, visit their website at to explore this opportunity further. Remember, opportunities like these don’t linger, so seize the chance to make a difference in the world of supply chain management. Apply now and step into a role where your skills and dedication truly matter.

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