Tag Archives: arizona

Roadside Assistance Agent for U-Haul Moving And Storage

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Roadside Assistance Agent for U-Haul Moving And Storage in Phoenix, AZ

More about the Job:

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Description: Temporary/Seasonal Agents to work until October 1st.

Monday-Sunday from 7am-7pm

(Must be available Monday’s, Tuesday’s and Friday’s) (75% Saturday’s and 25%Sunday’s)

The responsibility of a U-Haul Roadside Assistance Agent is to provide exceptional customer service with a sense of urgency when assisting our customers. This includes identifying the problem, selecting and dispatching appropriate repair services to assist the customer, adding essential documentation to contracts, as well as handling and determining a resolution to escalated calls. Candidates are required to have attention to detail, the ability to take incoming calls back to back, patience and a positive attitude. All candidates must be able to rationalize certain situations and make decisions based on reason and best judgment. Comprehension of policy and procedures will play a critical role in performance of these expectations. The primary job responsibility is to diagnose mechanical issues and arrange service for the customer that will be time sensitive. This will include walking the customer through mechanical complications over the phone, and explaining technical assistance in a way the customer will understand.

This is a great place to start being a part of the U-Haul team, to learn and have the opportunity for growth and advancement
We offer 24 hour Roadside Assistance, 7 days a week, 365 days a year
Exemplary attendance, written and verbal communication is expected. Flexible schedules are available, with paid training
Availability to work weekends is required for consideration


Previous call center experience is preferred
Dispatching experience is preferred but not required
The ability to provide consistent positive experience for the customer in any given circumstance
Possess good reasoning and decision making skills to properly address Customer needs
Compose detailed documentation of events using the customers verbiage to ensure their concerns are addressed accordingly
Communication with U-Haul associated service providers and reporting personnel
Mechanically inclined individual with a general knowledge of mechanical and automotive skills
Must be available to work one weekend day and on holidays


100% Commitment during training is required for a successful career with U-Haul.
Paid 4 week training

Job Type: Full-time

Salary: $14.00 /hour

Job Location:

Phoenix, AZ

Required experience:

Customer Service: 1 year

Apply now. Jobs go fast!

Customer Technical Support Specialist Phone & Live Chat Support for eXcell

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Customer Technical Support Specialist Phone & Live Chat Support for eXcell in Phoenix, AZ 85004

More about the Job:

As a Customer Technical Support Specialist you will fully resolve troubleshooting, billing, and product inquiries from their end clients’ via inbound phone call, live chat and email channels.
Customer Technical Support Specialists take pride in creating amazing outcomes and experiences at every contact.

Nice to Have:
A minimum of 6 months in a Technical Support and / or Customer Service role (previous Call Center experience strongly preferred)
Ability to work from home after completion of the 5 week training course in at one of our the 4 Phoenix, Arizona campus training locations – home office space, phone and high-speed internet required
Ability to speak to a wide range of clients clearly, while effectively documenting in multiple systems
Ability to quickly, calmly, and professionally engage clients to understand their questions / issues and deliver a solution with an experience that surpasses expectations
Critical thinking, creative problem solving, driving customer success and multitasking skills
Proven ability to consistently deliver excellent customer service
Must be technically savvy
Demonstrated desire to learn and grow within an organization
Proficiency on PC &/or MAC + web browsers as well as a variety of call center ticketing / call tracking systems
Must be available to commit to a 5 day per week / 8 hour per day shift between the hours of 5:00AM – 10:00PM any day of the week and weekend, including holidays
Must complete mandatory 5 week on-site training course / Monday – Friday 8:30am to 5:30pm (no exceptions)
Spanish speaking applicants desired

Perks of joining the Customer Technical Support Team:
Opportunity to work from home; we provide the equipment with phone and high-speed internet reimbursement
Free snacks and lunches provided throughout training
A fun, fast-paced and casual work environment
Tons of growth and career advancement opportunities

Apply now. Jobs go fast!

Inbound Customer Service

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Inbound Customer Service for Arise

Some responsibilities include:

We are looking at ALL applicants, but carefully selecting a few agents to work from home.
Please email a request for an application if you are interested in working from home, taking inbound customer service calls for well known companies that we all shop with. This is not collections nor cold selling, but actual customer service calls for inbound order taking, vacation travel bookings (resorts & cruise lines), computer tech support & internet billing, cell phone plan billing and call plan changes, catalog orders etc. There are many different companies to work for. We will discuss with you the particular companies upon application & certification. We have been featured on many night time Major News channels and have been recognized and supported by the President of the US as the company is creating more US jobs and cutting back on International call centers.

1. Work in the comfort of your own home as an Independent Contractor
2. Work in your pj’s (if you wish)
3. Set your own hours (per clients hours of operation)
4. PLEASE only apply if you are dependable and reliable
5. Get pd Direct Deposit twice a month!

Minimum Requirements

• Regular Home phone (No Cell Service/CAN use VOIP for many clients)
• High Speed Internet (Must be DSL or Cable)
• Computer with Windows 7, 8 or 10 and at least 2Gig Ram
NO WINDOWS VISTA or XP (minimal clients are compatible currently w/windows 8, additional exclusions may be noted for some clients)
• Will quickly need to purchase (upon start) reliable headset with phone jack and USB capability
• Verifiable work at home employment experience showing reliability
• Quiet, uninterrupted home work space
• Any forms needed in your state for independent contractor work

CLICK HERE to view this job opportunity (the link will be in the Google result). Apply now. Jobs go fast!