Technical Support Specialist for TERRA Staffing Group

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Connecting Professionals Across WA, OR, and AZ

A reputable cloud-based brokerage firm, TERRA Staffing Group, is currently on the lookout for a skilled Technical Support Specialist to join their dynamic team. Based in Bellingham, WA, this full-time, contract position offers a unique opportunity to work remotely, blending technical expertise with top-notch customer service.

Job Overview:

  • Title: Technical Support Specialist – Remote
  • Location: Bellingham, WA
  • Posted: June 16, 2017
  • Work Hours: Full-time, Contract, 8:00am to 5:00pm

Key Responsibilities:

  1. Customer-Centric Approach: Provide world-class customer service and technical support to real estate agents, brokers, and staff.
  2. Remote Collaboration: Work seamlessly from the comfort of your home while staying connected with colleagues through the company’s virtual Google World environment.
  3. Problem Identification and Resolution: Diagnose computer and software issues, update self-help documents for user empowerment, and escalate priority matters to management.
  4. Dynamic Support Engagements: Handle a spectrum of support tasks, from simple password resets to complex computer rescue sessions involving in-depth diagnostics.


  • AA degree in Computer Science or related field
  • 1-5 years in a high-volume, technical support role with a focus on delivering customer service
  • Knowledge of relevant software computer applications and equipment
  • Excellent communication skills
  • Real Estate background considered a plus
  • Ability to work remotely with no direct in-person supervision

Application Details:

Applicants must reside in WA, OR, or AZ.

If you possess the skills and experience to thrive in this challenging yet exciting position, consider applying today. Explore further details and apply at TERRA Staffing Group. Remember, opportunities like these move swiftly – act promptly.

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