• Hiring Work at Home Jobs 30.06.2017 Comments Off on Call Center Rep for Navient

    Call Center Rep for in Navient Honolulu, HI

    More about the Job:

    Call Center Rep – Work From Home (Must Currently Live In Hawaii)
    Req ID 1788167037
    Work From Home Opportunity – Must live in Hawaii!

    We are hiring Full Time Call Center Reps to join our MSB Department on July 31st!

    Why Join Gila?

    Full Time
    Paid Training starting on July 31st!
    $13/hour plus Monthly Incentive Potential Based on YOUR Performance
    Excellent Benefits that start the month after you start!
    Generous Paid Time Off, Medical/Dental/Vision Insurance, 401k with Company Match, Tuition Assistance and more!
    Career Growth
    Your earnings are based on YOUR hard work!

    Founded in 1991, Gila, LLC offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. We empower talented employees with advanced technology, data management tools and leading edge business practices to exceed the expectations of our clients.

    Gila, LLC is a wholly owned subsidiary of Navient Corporation, a Fortune 500 company publicly traded on the NASDAQ (NASDAQ: NAVI).

    Navient (Nasdaq: NAVI) provides asset management and business processing solutions to education, healthcare and government clients at the federal, state, and local levels. We help our clients and millions of Americans achieve financial success through our services and support. Headquartered in Wilmington, Delaware, Navient employs team members in Western New York, Northeastern Pennsylvania, Indiana, Tennessee, Texas, Virginia, and other locations. Learn more at navient.com.

    The Court/Debt Collector/Resolution Agent initiates contact and responds to customers regarding the status of their past due account, the collection and financial resolution of outstanding balances. Notifies and provides information to customers establishing financial arrangements and answers questions about the repayment process. Please note – potential for Sunday shift work will be required.

    Job Responsibilities:

    Establishes contact with debtors for the purpose of collecting delinquent funds and bringing to final closure past due amounts while keeping strict adherence to all FDCPA, FCRA, TCPA, HIPAA regulations
    Reviews alternatives for payment with debtors
    Uses skip trace tools provided to locate debtors
    Adheres to dialer schedule and work standards
    Monitors payment status of accounts
    Ensures all legal and company efforts have been take to collect accounts
    Maintains proper documentation of discussions with debtors and enters information into computer
    Maintains or exceeds pre-established goals relating to the collection of past due account.


    Training Schedule:

    First 2-3 weeks – Monday – Friday 10AM – 7PM

    Working Shift:

    Monday – Friday: 9AM – 6PM

    Must Have:

    High School diploma or equivalent
    1 year of telephone experience in a collection, customer service, telemarketing or call center environment
    Located in Hawaii

    Preferred Requirements:

    3-5 years of collections experience preferred

    Skills and Required Knowledge:

    Typing of a minimum of 25 words per minute
    Data input skills of a minimum of 3,000 alpha and numeric
    Ability to learn Fair Debt Collection Practices Act
    Ability to learn and have a comprehensive knowledge of collection steps
    Ability to learn and have a comprehensive knowledge of using a predictive dialer
    Ability to communicate clearly and effectively
    Ability to improve questioning and listening skills
    Ability to learn how to work independently
    Patience and tact in working with customers, sometimes in stressful situations
    Promptness and accountability
    Ability to sit for extended periods of time

    All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a federal government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
    EOE Minority/Female/Disability/Protected Vet/Sexual Orientation/Gender Identity Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace.
    Type Full-time
    Location Honolulu, HI
    Date Posted Jun 30, 2017

    Apply now. Jobs go fast!

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  • Hiring Work at Home Jobs 30.10.2016 Comments Off on Call Center Agent/Customer Service for Credit Mail Experts

    Call Center Agent/Customer Service for Credit Mail Experts, LLC in San Jose, CA

    Some responsibilities include:

    $10 an hour – Contract

    Do you enjoy talking with people ?
    Do you enjoy working from home ?
    Do you want flexible hours ?

    Then this is the job for you .

    Right now we are interviewing call center agents to help with our remote call centers.
    What we expect from you.
    Answer incoming calls with care
    Maintain accurate notes
    Work shifts that you decide, days, afternoon, nights ,weekends what ever fits your life.
    Great for stay at home people or retiree

    What you can expect from us:

    Starting wage $10 – $12 per hour based on experience

    Get paid every week
    Training on both product and software
    Ability to work from home

    MUST be able to work NIGNTHS and WEEKENDS
    MUST be fluent in English and be clear
    MUST have at least 3 years call center experience working from home independently

    Job Type: Contract

    Salary: $10.00 /hour

    Required experience:

    Work Nights: 3 years
    Work Weekends: 3 years
    Outbound Sales Calls: 3 years
    Computer Knowledge: 3 years

    Apply now. Jobs go fast!

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