Virtual Receptionist for Thrive Therapy

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Thrive Therapy’s Search for a Remote Receptionist in Fort Myers, FL

Thrive Therapy, a leading healthcare provider based in Fort Myers, FL, is on the lookout for a dedicated and experienced virtual receptionist to join their team. This remote position is tailored for individuals well-versed in the intricacies of the healthcare profession, ready to offer their expertise from the comfort of their own home.

Position Overview:

As a virtual receptionist with Thrive Therapy, the chosen candidate will play a pivotal role in ensuring seamless communication and coordination within the organization. Here are some key responsibilities that the ideal candidate will handle:

  1. Answering Incoming Phone Calls:
    • Responsibly manage and address incoming calls during the office hours of 8:30 am to 6 pm Eastern Standard Time.
    • Demonstrate excellent telephone etiquette and communication skills.
  2. Scheduling Clients:
    • Efficiently organize and manage client schedules, demonstrating precision and organizational prowess.
  3. Returning Phone Calls:
    • Timely follow-up on phone messages and inquiries, maintaining a high standard of customer service.
  4. Enforcing the Office Cancellation Policy:
    • Ensure adherence to the office cancellation policy, exercising empathy and understanding in managing client appointments.
  5. Maintaining Confidentiality:
    • Create and maintain a confidential workspace at home, recognizing the importance of client privacy.
  6. Online Forum Communication:
    • Stay connected with office personnel through online forums, fostering effective virtual collaboration.

Qualifications and Skills: Thrive Therapy is seeking a candidate with the following attributes:

  • Organized and detail-oriented
  • Possesses empathy and excellent interpersonal skills
  • Demonstrates precision and timeliness in tasks
  • Proficient in telephone communication
  • Previous experience in a healthcare-related role is preferred

Job Type: Contract

This position operates on a contract basis, compensating the virtual receptionist at a rate of $.75 – $1.00 per minute.

How to Apply: Interested candidates can apply through Thrive Therapy’s Indeed page. Be sure to act promptly, as opportunities are filled swiftly in this dynamic work environment.

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