Thrive Therapy’s Search for a Remote Receptionist in Fort Myers, FL
Thrive Therapy, a leading healthcare provider based in Fort Myers, FL, is on the lookout for a dedicated and experienced virtual receptionist to join their team. This remote position is tailored for individuals well-versed in the intricacies of the healthcare profession, ready to offer their expertise from the comfort of their own home.
Position Overview:
As a virtual receptionist with Thrive Therapy, the chosen candidate will play a pivotal role in ensuring seamless communication and coordination within the organization. Here are some key responsibilities that the ideal candidate will handle:
- Answering Incoming Phone Calls:
- Responsibly manage and address incoming calls during the office hours of 8:30 am to 6 pm Eastern Standard Time.
- Demonstrate excellent telephone etiquette and communication skills.
- Scheduling Clients:
- Efficiently organize and manage client schedules, demonstrating precision and organizational prowess.
- Returning Phone Calls:
- Timely follow-up on phone messages and inquiries, maintaining a high standard of customer service.
- Enforcing the Office Cancellation Policy:
- Ensure adherence to the office cancellation policy, exercising empathy and understanding in managing client appointments.
- Maintaining Confidentiality:
- Create and maintain a confidential workspace at home, recognizing the importance of client privacy.
- Online Forum Communication:
- Stay connected with office personnel through online forums, fostering effective virtual collaboration.
Qualifications and Skills: Thrive Therapy is seeking a candidate with the following attributes:
- Organized and detail-oriented
- Possesses empathy and excellent interpersonal skills
- Demonstrates precision and timeliness in tasks
- Proficient in telephone communication
- Previous experience in a healthcare-related role is preferred
Job Type: Contract
This position operates on a contract basis, compensating the virtual receptionist at a rate of $.75 – $1.00 per minute.
How to Apply: Interested candidates can apply through Thrive Therapy’s Indeed page. Be sure to act promptly, as opportunities are filled swiftly in this dynamic work environment.