Help Desk / Customer Service for ZingTask

Help Desk / Customer Service for ZingTask in Tempe, AZ

Some responsibilities include:

$25,000 – $31,200 a year

You might be the help desk / customer service wizard we need if you are the following…

Detail : Extremely detail oriented
Self Managing : Can work with little to no supervision
Ready & Willing : You thrive to complete every help desk ticket that comes your way and are ready for the next challenge
Computer Skills: You have strong computer instincts, so you aren’t afraid to work with applications you haven’t seen before and you know how to troubleshoot common computer issues
Perfection Driven: You are your own most important audience and biggest critic; you regularly go the extra mile to get things “just right”, even when the user/client/boss may never notice
Quality : You are a always professional, efficient, consistent, and on top of your game

Requirements and Experience:

Strong written and verbal communication skills are a MUST
Excellent organizational, time management, and time tracking skills
Demonstrated attention to detailed, accurate documentation

Skills:

Able to analyze customer emails and provide a grammatically perfect response that addresses all aspects of a customer’s concerns
Able to handle incoming phone calls from customers, providing information, and setting appointments per customer requests
Track multiple issues at the same time
Ability to troubleshoot software malfunctions
Able to work efficiently on a remote based team of co-workers

Job Type: Full-time

Salary: $25,000.00 to $31,200.00 /year

Required education:

Associate

Required experience:

Remote Customer Service: 2 years

https://www.indeed.com/cmp/ZingTask/jobs/Help-Desk-4f7045d81c6bae54
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