Help Desk/Customer Service Position at ZingTask in Tempe, AZ
ZingTask is on the lookout for a meticulous and self-motivated individual to join their ranks as a Help Desk/Customer Service professional. In the heart of the digital landscape, this position offers an annual compensation ranging from $25,000 to $31,200.
The Ideal Candidate
Are you the detail-oriented wizard ZingTask seeks? Here’s a glimpse of the qualities that could make you the perfect fit:
1. Detail-Orientation: Precision is your middle name, and you thrive in environments where every detail matters.
2. Self-Management: Independence is your forte, and you can navigate tasks with finesse, even when left to your own devices.
3. Ready & Willing: The call for help desk tickets doesn’t faze you; you welcome challenges with open arms and tackle them head-on.
4. Computer Skills: Your intuition with computers is unmatched; unfamiliar applications and common computer glitches don’t intimidate you.
5. Perfection-Driven: Going the extra mile is your norm; perfection is not just a goal but a way of work.
6. Quality Focus: Professionalism, efficiency, consistency – these are not just words for you; they define your work ethic.
Requirements and Experience
For success in this role, certain criteria must be met:
1. Strong Communication Skills: Articulate thoughts both in writing and verbally with finesse.
2. Organizational Prowess: Exhibit excellence in organization, time management, and tracking.
3. Attention to Detail: A penchant for accurate documentation is non-negotiable.
Skills That Set You Apart
Your skill set should include:
1. Email Analysis: Craft grammatically flawless responses addressing all customer concerns.
2. Phone Handling: Manage incoming calls, providing information, and scheduling appointments per customer requests.
3. Multi-Issue Tracking: Juggle multiple issues simultaneously with ease.
4. Troubleshooting Proficiency: Identify and troubleshoot software malfunctions effortlessly.
5. Remote Collaboration: Efficiently contribute to a remote-based team dynamic.
Job Essentials
- Job Type: Full-time
- Salary: $25,000.00 to $31,200.00 per year
Qualifications
- Education: Associate degree required
- Experience: Minimum 2 years in remote customer service
For those ready to embrace this opportunity, applications are being accepted on Indeed. Join ZingTask’s forward-thinking team – because in the tech world, jobs move fast, and so should you.