Tag Archives: remote

Lead Remote Customer Support Agent for Gutter Helmet

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Gutter Helmet’s Opportunity in Millersville, MD

Gutter Helmet in Millersville, MD presents a unique opening for a Lead Remote Customer Support Agent. Aspiring candidates will be joining a dynamic team focused on seamlessly managing inbound and outbound calls while ensuring the efficiency of the Primary Agent’s responsibilities.

Position Overview:

  1. Work Arrangement: The role facilitates remote work through a virtual call center, with an initial requirement of in-office training in Millersville, MD.
  2. Schedule: Expect a commitment of approximately 30 hours per week, with a bi-weekly shift structure.

Primary Responsibilities:

  1. Call Handling: Engage with prospects, existing customers, and internal Consultants through inbound and outbound calls.
  2. Leadership Role: Oversee and support the Primary Agent’s tasks, ensuring a smooth workflow and providing necessary information for optimal performance.

Job Requirements:

  1. Education: Associates degree.
  2. Experience: Minimum of 2 years in Call Center Management.
  3. Language: Proficiency in English.

Additional Information:

  • No cold calling involved; the focus is on qualifying sales leads and scheduling in-home appointments.
  • Utilize virtual call center technology for remote operations.
  • A blend of remote work and in-office training for a comprehensive skill set.

Application Process:

Interested individuals can find more details and apply directly through the Indeed job listing. Remember, opportunities are filled promptly. Take a measured step toward this unique professional journey with Gutter Helmet by Harry Helmet.

Help Desk / Customer Service for ZingTask

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Help Desk/Customer Service Position at ZingTask in Tempe, AZ

ZingTask is on the lookout for a meticulous and self-motivated individual to join their ranks as a Help Desk/Customer Service professional. In the heart of the digital landscape, this position offers an annual compensation ranging from $25,000 to $31,200.

The Ideal Candidate

Are you the detail-oriented wizard ZingTask seeks? Here’s a glimpse of the qualities that could make you the perfect fit:

1. Detail-Orientation: Precision is your middle name, and you thrive in environments where every detail matters.

2. Self-Management: Independence is your forte, and you can navigate tasks with finesse, even when left to your own devices.

3. Ready & Willing: The call for help desk tickets doesn’t faze you; you welcome challenges with open arms and tackle them head-on.

4. Computer Skills: Your intuition with computers is unmatched; unfamiliar applications and common computer glitches don’t intimidate you.

5. Perfection-Driven: Going the extra mile is your norm; perfection is not just a goal but a way of work.

6. Quality Focus: Professionalism, efficiency, consistency – these are not just words for you; they define your work ethic.

Requirements and Experience

For success in this role, certain criteria must be met:

1. Strong Communication Skills: Articulate thoughts both in writing and verbally with finesse.

2. Organizational Prowess: Exhibit excellence in organization, time management, and tracking.

3. Attention to Detail: A penchant for accurate documentation is non-negotiable.

Skills That Set You Apart

Your skill set should include:

1. Email Analysis: Craft grammatically flawless responses addressing all customer concerns.

2. Phone Handling: Manage incoming calls, providing information, and scheduling appointments per customer requests.

3. Multi-Issue Tracking: Juggle multiple issues simultaneously with ease.

4. Troubleshooting Proficiency: Identify and troubleshoot software malfunctions effortlessly.

5. Remote Collaboration: Efficiently contribute to a remote-based team dynamic.

Job Essentials

  • Job Type: Full-time
  • Salary: $25,000.00 to $31,200.00 per year

Qualifications

  • Education: Associate degree required
  • Experience: Minimum 2 years in remote customer service

For those ready to embrace this opportunity, applications are being accepted on Indeed. Join ZingTask’s forward-thinking team – because in the tech world, jobs move fast, and so should you.

Apply now on Indeed

Appointment Setter for Fairway Independent Mortgage Corporation

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Inside Sales Associate Position at Fairway Independent Mortgage Corporation

Fairway Independent Mortgage Corporation is seeking an adept and self-motivated individual to join our team as an Inside Sales Associate, specializing in appointment setting. This role is designed for someone with a unique blend of professionalism and sales prowess. If you possess the “it” factor, read on!

Key Responsibilities:

  • Establish and foster relationships with Realtors, Loan Officers, and Clients
  • Conduct outbound cold calling to generate appointments
  • Embrace a 100% phone-based approach to achieve set targets
  • Leverage 2+ years of experience in phone sales to excel in the role
  • Contribute to team success through effective communication and collaboration

Position Details:

  • Job Type: Part-time (Up to 15 hours per week)
  • Salary: $12.00/hour to start for a 30-day trial period
  • Equipment Requirements: Must have a personal phone and computer with high-speed internet
  • Salary Growth: After the 30-day trial period, performance-based raise to $13 to $14/hour

Qualifications:

  • Education: High school or equivalent
  • Experience:
    • Phone Sales: 2 years
    • Outbound Cold Calling: 1 year

Application Process:

  1. Visit our Indeed page: Fairway Independent Mortgage Corporation Jobs
  2. Answer application questions related to education and relevant experience

If you are ready to embrace a challenging yet rewarding opportunity, apply now! Jobs are filled quickly, and we are excited to welcome a dynamic individual to our team. Fairway Independent Mortgage Corporation looks forward to reviewing your application and discovering if you are the perfect fit for this crucial role in our organization.

B2B Call Agent for inSegment

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B2B Call Agent Position at inSegment, Boston, MA

inSegment, based in Boston, MA, is on the lookout for a proactive and experienced B2B Call Agent to join their team. The position offers a unique opportunity to engage with professionals across diverse industries, fostering connections through outbound calls.

Key Responsibilities: Navigating Conversations with Precision

  1. Strategic Outreach: Initiating outbound B2B calls to business professionals, offering them tailored and complimentary reading materials.
  2. Daily Commitment: Execute a minimum of 150 calls daily through our provided platform, ensuring consistent and targeted outreach.
  3. Precision in Documentation: Uphold meticulous record-keeping practices post-call, contributing to a comprehensive and organized database.

Qualifications: Building Bridges with Expertise

  1. B2B Experience: A minimum of 6 months of hands-on experience in performing B2B calls, showcasing a proven track record of effective communication.
  2. Language Proficiency: Strong English communication skills with a minimal or zero accent, ensuring clear and engaging conversations.
  3. Professional Demeanor: Demonstrate charm and professionalism during phone interactions, fostering a positive impression with potential customers.
  4. Remote Capability: Possess the infrastructure to work from home, including a personal computer and headset, facilitating a seamless virtual work experience.

Application Process: Your Gateway to inSegment

To be considered for this impactful position, interested candidates must submit a cover letter detailing their previous call center experience and provide their most recent resume. Additionally, a brief 20-second voice recording is required for a comprehensive evaluation of communication skills.

To explore this career opportunity, visit inSegment Careers. Act swiftly, as opportunities like these are in high demand. Join inSegment, where professionalism meets innovation.

Virtual Receptionist for Thrive Therapy

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Thrive Therapy’s Search for a Remote Receptionist in Fort Myers, FL

Thrive Therapy, a leading healthcare provider based in Fort Myers, FL, is on the lookout for a dedicated and experienced virtual receptionist to join their team. This remote position is tailored for individuals well-versed in the intricacies of the healthcare profession, ready to offer their expertise from the comfort of their own home.

Position Overview:

As a virtual receptionist with Thrive Therapy, the chosen candidate will play a pivotal role in ensuring seamless communication and coordination within the organization. Here are some key responsibilities that the ideal candidate will handle:

  1. Answering Incoming Phone Calls:
    • Responsibly manage and address incoming calls during the office hours of 8:30 am to 6 pm Eastern Standard Time.
    • Demonstrate excellent telephone etiquette and communication skills.
  2. Scheduling Clients:
    • Efficiently organize and manage client schedules, demonstrating precision and organizational prowess.
  3. Returning Phone Calls:
    • Timely follow-up on phone messages and inquiries, maintaining a high standard of customer service.
  4. Enforcing the Office Cancellation Policy:
    • Ensure adherence to the office cancellation policy, exercising empathy and understanding in managing client appointments.
  5. Maintaining Confidentiality:
    • Create and maintain a confidential workspace at home, recognizing the importance of client privacy.
  6. Online Forum Communication:
    • Stay connected with office personnel through online forums, fostering effective virtual collaboration.

Qualifications and Skills: Thrive Therapy is seeking a candidate with the following attributes:

  • Organized and detail-oriented
  • Possesses empathy and excellent interpersonal skills
  • Demonstrates precision and timeliness in tasks
  • Proficient in telephone communication
  • Previous experience in a healthcare-related role is preferred

Job Type: Contract

This position operates on a contract basis, compensating the virtual receptionist at a rate of $.75 – $1.00 per minute.

How to Apply: Interested candidates can apply through Thrive Therapy’s Indeed page. Be sure to act promptly, as opportunities are filled swiftly in this dynamic work environment.

Content Writers for NCVM

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Freelance Content Writer Position

NCVM is actively seeking skilled Online Content Writers to contribute to their innovative startup project. Aspiring candidates will find a challenging yet rewarding environment, where their expertise in financial topics can make a significant impact.

Key Responsibilities:

  1. Specialization in Financial Topics:
    • Demonstrate a high level of proficiency in financial matters, particularly in the evaluation of companies and equity funding.
    • Translate complex financial concepts into easily digestible content for diverse audiences.
  2. Multifaceted Content Creation:
    • Generate engaging and informative articles that align with NCVM’s vision and goals.
    • Develop content for various formats, including video, movies, and other online materials, showcasing versatility and adaptability.

Job Details:

  • Position Type: Contract
  • Remuneration: Negotiable, reflecting the value of your expertise and contributions.

Qualifications:

  • Education: Master’s degree
  • Language: Proficient in English

NCVM values individuals who can bring a nuanced understanding of financial landscapes to their content creation. As a freelancer, you will have the opportunity to shape your work while contributing to a cutting-edge project.

If you are a seasoned Content Writer with a passion for financial intricacies, visit NCVM’s job portal to apply. Act swiftly, as opportunities in this dynamic field are fleeting. Join NCVM and be a part of a venture that values your expertise and insights.

Chat Customer Service Specialist for GC Services

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Chat Customer Service Specialist at GC Services in Houston, TX

GC Services, located in Houston, TX, is currently seeking a diligent and detail-oriented individual to join their team as a Chat Customer Service Specialist. In this role, candidates will be responsible for providing exceptional customer service through chat interactions, demonstrating professionalism and adaptability in a fast-paced environment.

Responsibilities:

  1. Chat Handling:
    • Answer incoming chats for GC Clients, managing up to two concurrently.
    • Provide contact completion and explore alternate solutions for callers.
  2. Customer Interaction:
    • Handle customer chats courteously and in a business-like fashion.
    • Resolve matters to customer satisfaction within client guidelines.
  3. Communication and Collaboration:
    • Attend regularly scheduled video conferences for team meetings and one-on-one coaching.
    • Maintain a good working relationship with supervisors and coworkers.
  4. Performance and Adherence:
    • Adhere to company attendance, punctuality, and break requirements.
    • Maintain concentration and focus to meet performance goals.
  5. Adaptability and Professionalism:
    • React positively to ongoing changes in the environment.
    • Work safely, without presenting a threat to self or others.
  6. Qualifications:
    • Education: High School Diploma or GED is required.
    • Experience: Six months of customer service experience preferred.
    • Computer Skills: Proficient with personal computers; experience with MAC is a plus.
    • Typing Skills: Typing speed of 35 wpm with 95% accuracy; 45 wpm preferred.
  7. Skills & Abilities:
    • Good knowledge of business English, spelling, and punctuation.
    • Ability to handle pressure in a fast-paced environment.
    • Maintain confidentiality in dealing with customer information.
    • Handle difficult or emotional customers with professionalism.
  8. Work From Home Requirements:
    • Must have a hard-wired internet connection (minimum 10 mbps download and 5 mbps upload).
    • Maintain a distraction-free workspace.
    • Apply Here

If you possess the necessary qualifications and are looking for an opportunity to contribute to a dynamic team, consider applying for the Chat Customer Service Specialist position at GC Services. Embrace the chance to provide excellent customer service while working remotely, and join a company that values professionalism and adaptability.

Note: Jobs are filled quickly; act promptly to secure your opportunity.

Inbound Customer Service With Arise

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Inbound Customer Service: Work from Home Opportunity with Arise

In the ever-evolving landscape of remote work, Arise stands as a beacon for those seeking a genuine and reputable opportunity. The company is currently accepting applications for Inbound Customer Service agents to join its remote workforce. While they review all applicants diligently, only a select few will be chosen to embark on this journey of providing customer service for renowned companies.

Responsibilities Overview:

Arise’s Inbound Customer Service role involves handling calls for well-known companies, covering a spectrum of services from inbound order taking to vacation travel bookings, computer tech support, internet billing, cell phone plan billing, call plan changes, and catalog orders. This isn’t about collections or cold selling; it’s about fostering positive customer experiences across diverse industries.

Key Highlights:

  1. Independent Contractor Status:
    • Embrace the flexibility of working from the comfort of your own home.
    • Set your own work hours in alignment with clients’ operational schedules.
    • Enjoy the casual luxury of working in your pajamas, if that suits your style.
  2. Dependability Matters:
    • Arise seeks applicants who embody dependability and reliability.
    • Successful candidates can expect direct deposit payments twice a month.

Minimum Requirements:

To ensure seamless integration into Arise’s remote workforce, applicants must meet the following minimum requirements:

  1. Communication Essentials:
    • Regular home phone (Cell service may not suffice, but VOIP is acceptable for many clients).
    • High-speed internet (DSL or Cable) for efficient connectivity.
    • Computer with Windows 7, 8, or 10 and at least 2 GB RAM. (Windows Vista or XP not compatible)
  2. Equipment and Environment:
    • Purchase a reliable headset with phone jack and USB capability upon starting.
    • Demonstrate verifiable work-at-home employment experience highlighting reliability.
    • Maintain a quiet and uninterrupted home workspace conducive to productivity.
  3. Administrative Compliance:
    • Ensure compliance with any state-specific forms required for independent contractor work.

Arise’s Recognition:

Arise has gained prominence and accolades, being featured on numerous nighttime Major News channels. The company’s commitment to creating more job opportunities within the United States has garnered support from the highest echelons, including recognition from the President.

If you are ready to be part of a company that values your skills, prioritizes reliability, and offers the freedom to work from the comfort of your own home, consider applying. Request an application via email and explore the potential of becoming an integral part of Arise’s remote workforce.

For more details, visit Arise

Work at Home Transcriptionists

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Work-at-Home Transcriptionist Opportunity: Join Our Team

Are you an experienced transcriptionist seeking a work-from-home opportunity with a focus on television production content? Look no further. We are currently hiring contractors to join our team of transcriptionists, and we value qualities such as speed, reliability, and flexibility in work schedules.

Responsibilities:

  • Transcribe verbatim, time-stamped content from video and audio files for various television production companies.
  • Adapt to colorful content, including unedited videos with crude language and alternative lifestyles.
  • Follow specific client formatting requirements, with training and examples provided for guidance.

Training Program:

  • Unpaid training with comprehensive materials and examples.
  • Remote assistance via desktop software and phone support.

Job Requirements:

  1. Skills and Experience:
    • Typing speed of at least 65 wpm.
    • Minimum 1 year recent experience in Microsoft Word, Excel, or similar word processors.
  2. Equipment:
    • Personal computer with video playback capability.
    • Reliable internet connection (20mbps recommended).
    • Specific FTP, remote desktop, and transcription software will be provided.
  3. Availability:
    • Openness to working on weekends.

Compensation Structure:

Upon successful completion of training, compensation is tiered based on the number of interview subjects:

  • Single interview subject: $0.65 per minute.
  • Two to three interview subjects: $0.70 per minute.
  • Four interview subjects: $0.75 per minute.

Notes:

  • Training: Unpaid.
  • Payment Schedule: Weekly.

Application Process:

If you meet the requirements and are ready to take on this challenging yet rewarding role, email your resume and any questions to Jessica Dyer. Explore more details on this job opportunity at Craigslist.

Apply now. Opportunities like these don’t last long.

Aloha POS Technician / Tier 2 for Datum Technologies LLC

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Navigating the Aloha POS Landscape: Tier 2 Support Technician Opportunity at Datum Technologies LLC

Datum Technologies LLC of Los Angeles, CA, is currently on the lookout for a meticulous and dedicated professional to join their team as an Aloha POS Support Technician – Tier 2. The successful candidate will play a crucial role in ensuring the seamless operation of Aloha POS software, terminals, printers, and networks, ultimately enhancing the overall efficiency of our clients’ business processes.

Position Details: Telecommute/Remote/Work from Home

Role Overview: Aloha POS Support Technician – Tier 2

The primary responsibility of the Aloha POS Support Technician – Tier 2 is to address and resolve Aloha System-related issues for our valued clients. This pivotal role involves handling a spectrum of tasks, ranging from receiving and documenting end user help requests to actively resolving incidents and escalating when necessary to uphold SLA expectations. As an integral part of Datum Technologies’ Support Center, the technician will serve as the initial point of contact for customers, while also functioning as an escalation point for Tier 1 Technicians.

Key Responsibilities:

  1. Efficient Incident Management:
    • Field incoming requests from end users through various support channels.
    • Document all relevant information, ensuring accurate and detailed records.
  2. Prioritization and Resolution:
    • Prioritize and resolve incidents adhering to ITIL methodology.
    • Resolve Aloha issues escalated by Tier 1 Technicians.
  3. On-site Troubleshooting and System Maintenance:
    • Provide on-site troubleshooting and repair of Aloha systems when necessary.
    • Perform system staging and configuration for new/replacement Aloha systems.
    • Conduct preventative maintenance, including checking and cleaning terminals, printers, and peripherals.
  4. Training and Knowledge Enhancement:
    • Train end users at new locations on the use of Aloha as configured for that client.
    • Continuously identify and learn appropriate software and hardware used and supported by the organization.
  5. Collaboration and Communication:
    • Utilize knowledgebase, FAQs, teammates, and available resources for effective incident resolution.
    • Contribute to the overall team effort in achieving established SLAs.
  6. Performance Metrics:
    • Consistently meet and exceed established benchmarks in performance set forth by management for all Tier 2 Technicians.

If you are ready to embark on a challenging yet rewarding journey in the realm of Aloha POS technology, Datum Technologies LLC encourages you to apply for this position. For more details and to submit your application, visit Datum Technologies LLC on Indeed.

Note: Apply now, as positions are filled promptly. Datum Technologies LLC values your professional commitment to excellence.