Tag Archives: work at home

Some responsibilities include:

What this Role Does:

We are questing for excellent Customer Care Representatives, who recognizes Customer Service as a career choice. If you are passionate about Customer Service, and looking for a growing company, look no further!

We are looking for career minded individuals who enjoys providing superior customer service, in a call center environment and who want to make an impact on the success of our team. Understands and adheres to all of DentaQuest administrative and contractual policies and procedures. Customer service is the voice of the company and the customer. Our Customer Care agents act as an AMBASSADOR for our Growing Organization. They EDUCATE and EXPLAIN information to customers in response to questions about their eligibility, benefits and claims, about products, plans and services.

Class room and hands on training is provided. There are no overnight shifts as our Call Center is open Monday through Friday, ~ no weekends! In addition, there is the potential to work from home after a demonstrated period of success in your new role!

Job Duties and Responsibilities

Provide excellent customer service by answering incoming phone calls from customers and providing requested information and resolution to the question.
Log all inquiries into the system and assign follow ups in the system as needed.
Respond to internal and external inquires as needed.
Meet or exceed individual and department goals.
Perform outbound outreach calls, log call in the system and run applicable reports. (Business unit specific)
Perform request a dentist functions to locate a provider and complete the placement of the member. (Business unit specific)

Some responsibilities include:

Work Hours
8:00am to 5:00pm, Monday through Friday, some weeknights and some weekends. Overnight travel also required. Work from your Home

Primary Job Function
To deliver quality coaching to our clients based upon the BDR core principles and ideologies empowering our clients to drive profit and growth in their businesses.

Required Qualifications
•

Demonstrated core leadership skills
Ability to motivate and encourage others
Strong communication skills, verbally and in writing
Strong active listening skills
Ability to confront issues head on using tact and diplomacy
Quality phone presence
Strong understanding of financials and fundamental accounting principles
Compassionate, heartfelt caring for dealer group
Ability to create/direct sound business strategy and adhere to the plan
Understanding of the importance of selling up and managing labor
Demonstrated understanding of all core BDR recommended client procedures and processes
Ability to fluently navigate the Operations Manual
Ability to create and present training material to clients and team members
Demonstrated strength in understanding of human relationships and connections
Possess moderate typing skills
A minimum of 5 years industry experience
A minimum of 3 years in a management/leadership role
Proficient in Microsoft Outlook, Word, Excel and PowerPoin

Some responsibilities include:

Here’s what you can look forward to: % of Time

1. Produce Hybrid Appraisal products in accordance with legal regulations and client guidelines meeting predetermined production expectations. 75%

2. Ensure flow and bulk work is completed timely and accurately per client Service Level Agreement (SLA). 15%

3. Review and resolve escalated appraisal issues, including contacting appraisers to clarify procedures and specifications while assuring compliance with USPAP and other appraisal regulations. 10%

4. Perform other duties as assigned. *

*These tasks do not meet the Americans With Disabilities Act definition of essential job functions and are usually less than 5% of time spent. However, these tasks still constitute important performance aspects of the job.

Here’s what’s required:

Certified Real Estate Appraiser.
Minimum of five years of appraisal experience.
Must take all required continued education courses necessary to keep license current.
Applied knowledge of continuous improvement practices and procedures, such as LEAN.
Ability to act in a proactive manner that uses creativity when identifying solutions that make us more efficient and effective (proactivity).
Applied knowledge of management techniques including problem solving, conflict resolution, delegation, change management, and project management.
Knowledge of the skills of the applicable department and knowledge of company and industry standards and practices, including compliance and regulations.
Ability to work independently with little direction.
Ability to act as a coach/mentor in a meritocracy environment.
Proficiency of PC applications (Outlook, Excel, Word, PowerPoint).
Bachelor’s degree preferred.

Some responsibilities include:

Job Description

As a Customer Care Assistant working in a call center environment, you will be working to support customers with their accounts.

Your responsibilities will include, but are not limited to the following: * Ability to navigate through multiple computer applications with speed and accuracy. * Ability to work with customers to resolve inquiries. * Provide troubleshooting assistance to customers * Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals. * Maintain a high level of world class customer service/professionalism to a wide range of customers. * Recommend products that best suit the customer. * Ability to read and interpret documents.

Benefits, Benefits and More Benefits! * Full Time Employment * Medical, Dental, Vision, & 401k plans * Educational assistance * Paid Time Off * Fun working environment! * Company discounts! Local restaurants, gyms, cell phone service discounts, auto, travel, international theme parks and many more! Qualifications

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If you are thinking, “Oh yeah!”, this could be the opportunity for you. The Law RMS Analyst role works with our customers to ensure that their software implementation not only makes processes easier, but also makes them better. Specific responsibilities include:

Performs analysis and mapping of Client’s existing operational processes to the TriTech system capabilities.
Defines system requirements, and performs system demonstrations and configurations.
Supports Production Roll out of the new systems, and supports the client’s post go-live operations during the acceptance period.
Actively initiate and participate in interactions with the Product Management, Engineering and QA teams as necessary.
Performs training on TriTech applications.
Consistently follows up and follows through on the project tasks, deliverables, and communications with the project team and the clients.
Maintains project documentation, files, journals, and client supplied information.

Customer Service Part Time Work From Home Representative
As a Customer Service Representative you handle inbound calls from stores and customers regarding all facets of their Credit Card Account. You will also resolve credit inquiries on new accounts and authorize sales on existing accounts. You will have to demonstrate proficiency in multi-functional work processes and have knowledge of all departments and branches including: Collections, Risk/Authorizations and payment processing centers. While in the position, you will make use of problem solving/decision making skills to achieve the highest level of customer satisfaction. In addition, you will maintain and improve customer/client relations while utilizing a PC, telephone and calculator. You will be responsible for the continuous maintenance of customer profiles via PC, as a result of written or verbal requests from customers.

This Work at Home position is ideally suited for candidates seeking long-term, part-time employment with one of the world’s largest and most respected companies.

This is a PART-TIME position, working 19.5 hours or less a week, with limited benefits.

This position requires at least 6 months of previous general Customer Service experience or equivalent military experience. This position also requires all applicants to live within 65 miles of our Tempe facility.

Please note, the initial application process may take approximately 60 minutes to complete. This will include collection of your contact information, questions regarding your eligibility, and an online assessment.

The non-negotiable pay rate for this position is $12.50 per hour.

Requirements
• 6+ months of customer service experience in any industry or equivalent military experience
• High school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• If currently a Synchrony Financial Employee, you must have been in your current position for at least 6 months (AP) or 24 months (level 8 or greater), have at least a “consistently meets expectations” performance rating and have the approval of your manager to post (or the approval of your manager and HR to apply if you don’t meet the time-in-job or performance requirement

Some responsibilities include:

The Order Processing Specialist will be responsible for moving our client orders through the order confirmation process, while identifying and preventing fraudulent orders. It is a full-time position located in Austin, Texas.

The Order Processing Specialist position is a full-time position located in Austin, TX. Applicants must be willing and able to work a flexible schedule that will include day, night, and weekend shifts, some of which will be remote work from home. The starting pay is $13/hr with up to 10 hour of overtime each week.

Who you are:
** Enthusiastic about providing great service to clients and co-workers
** Hardworking and dependable
** Knowledgeable about live events in sports and music and can identify high-profile events
** Fun, upbeat and sees new challenges as opportunities

How you’ll make a difference:
** Prevent and manage fraudulent web orders
** Resolve chargeback disputes will minimize losses for the company
** Strengthen relationships with our network of professional sellers
** Support Client Relations Team and assist them in communicating with clients when necessary

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This position is full time and work from home; however, you must be based in either New York or Massachusetts. As a Starry Expert, you’ll be responsible for managing escalated issues from point of customer contact to resolution.

Who You Are

**You have excellent customer service skills including clear, concise written and verbal communication
**You work quickly, independently and with great attention to detail
**You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer
**Ability to work some night and weekend hours
**Strong analytical and organizational skills

What You’ll Do

**Respond to customer emails, phone calls, and messages related to Starry Station set up and advanced networking features
** Identify, investigate and resolve device and network specific issues
** Escalate technical issues through appropriate channels as necessary
** Track user concerns and feedback for weekly reporting and to ensure customer resolution/satisfaction

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***This is a full-time work from home position.***

**Assess, plan, coordinate, monitor, evaluate and implement options and services to facilitate timely medical care and return to work outcomes of injured workers.

**Coordinate and implement medical case management to facilitate case closure.
**Assess appropriate utilization of medical treatment and services available through contact with physicians and other specialist to ensure cost effective quality care.
**Review and analyze medical records and assess data to ensure appropriate case management process occurs while providing recommendations to achieve case progress and movement to closure.
**Document activities and case progress using appropriate methods and tools following best practices for quality improvement.
**Coordinate job analysis with employer to facilitate return to work.
**Perform other duties and special projects as assigned by case management supervisor.
**Review job analysis with physician.
**Responsible for assigned caseloads, which may vary in numbers, territory and/or by state jurisdiction.
**Coordinate services to include home services, durable medical equipment, IMEs, admissions, discharges, and vocational services when appropriate and evaluate cost effectiveness and quality of services.

The Position

Do you love to read? Do you want to work part time and contribute to an important service? We’re looking for people to screen online condolence messages in accordance with established guidelines. Positions start at $11/hour.

Legacy.com hosts online obituary sections for newspapers. Each of these obituaries includes an online Guest Book where friends and family can submit messages to express their condolences or share their memories. The primary task of this position is to read these messages before they are posted online to ensure that inappropriate or offensive material does not appear in the Guest Book.

Residency in Illinois or Indiana only