Tag Archives: work at home

Some responsibilities include:

** Shifts will be scheduled during our normal business operating hours anytime between 5:00 AM – 6:00 PM Monday – Friday (No Weekends).Applicants must have open availability to work any hours scheduled during operating hours!

Job Description:

As a Customer Service Specialist working in center environment, you will be working to support customers with their medical benefits accounts.

Your responsibilities will include, but are not limited to the following:

** Ability to navigate through multiple computer applications with speed and accuracy.

** Ability to work with customers to resolve inquiries.

** Provide troubleshooting assistance to customers.

** Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.

** Maintain a high level of world class customer service/professionalism to a wide range of customers.

** Recommend products that best suit the customer.

** Ability to read and interpret documents.

The Customer Service Specialist will work from home answering customer emails and making phone calls to customers. This is a chance to work with a successful, fast-growing team in an exciting internet company that sells tickets to live entertainment. This job would be well suited for a smart, fast-learner who is comfortable solving technical problems and has strong writing and verbal communication skills.
The job is scheduled to start immediately and schedule flexibility is a must. In order to be considered for this position, you must live in the Los Angeles area. Please submit a resume and cover letter detailing the ways in which you are well suited for this position.

Job Activities:

** Answer questions and resolve problems for Goldstar customers via e-mail and phone.
** Provide technical support via email and telephone for members who are having difficulty completing purchases, using our app or website, accessing their account, looking up existing tickets, etc.

Schedule:

** Approximately 25 hours a week working from home. Exact hours TBD in collaboration with the selected candidate. Flexibility is a must, as is the ability to work evenings, weekends and holidays.
** Ability to occasionally work from our Pasadena office.

Some responsibilities include:

Responsibilities:

** Handle high volume of calls in an efficient and effective manner
** Answer customer questions regarding account information, order status, return status, product information, policies, procedures, site navigation and time frames
** Accurately log all handled calls and calculate price adjustments, when applicable
** Liaise with Nordstrom Credit and shipping carriers
** Follow through with service commitments made to members with a sense of urgency
** Engage in open communication with different levels of leadership
** Immediately report all issues with programs or accessories used to complete daily duties
** Be able to maintain company and customer confidentiality
** Work with special teams to resolve customer inquiries and report suspected fraudulent accounts to appropriate team
** This is a full-time, work from home position

Some responsibilities include:

Exciting career opportunity as a Call Center / Customer Service Representative – Healthcare / Work from Home in Chander, AZ. Candidate must be local (within 90 min. from our call center).

As a Customer Service Representative (CSR), you will be the important first-line of contact with our customers, setting the tone for how our company and services experience. You will provide participants with the right information at the right time to help them make better decisions about their health and healthcare. The fast-paced deadline-driven position requires attention to detail and the ability to multi-task. The CSR promotes a positive, continuously evaluating and identifying opportunities to drive process improvements that positively impact the participant experience and aligns to the goals and objectives of the company.

As a CSR, you will professionally handle a high volume of complex inbound calls, which may also include correspondence to emails, faxes or written letters. Ensure questions and issues are resolved both promptly and accurately. Assist in a manner that participants are able to understand while thoroughly and efficiently gathering information, assessing and fulfilling the caller’s needs, and providing education along the way.

You must also be able to effectively handle complaints while consistently demonstrating behaviors that contribute to the achievement of service level goals. CSR’s work collaboratively with internal and external business partners to provide solutions by taking responsibility for following through and bringing outstanding issues to closure on the initial contact with the participant.

Some responsibilities include:

General Summary:
Outside sales representatives are responsible for achieving assigned sales quotas and goals for customers located within a defined geographic territory or account set. Prospects and develops business, responds to RFPs, and develops proposals for presentation to customer. Coordinates account resources with representatives from marketing, pre-sales engineering, and development.

** Primary Duties and Responsibilities:
** Maintains contact with clients at a high, executive level, focusing on the strategic nature of the relationship. Represents the organization to the customer and the customer to the organization.
** Continually developing new prospects and interacts with existing customers to increase customer satisfaction.
** Maintain a detailed understanding of client needs and showcases how Tangoe products and services improve business operations.
** Highly skilled presenting Tangoe’s product / technology features and services offerings.
** Track record of closing sales and achieve quarterly sales quotas.
** A wide degree of creativity and latitude is required.

Job Specifications:
Minimum 7 years in high performance sales organization, selling Enterprise Software

Some responsibilities include:

Description
We are always looking for great talent to fill current/future openings at Assurant.

***Work From Home Opportunity – Qualified Candidates MUST LIVE WITHIN Commutable distance to Pittsburgh, PA.***
The Processing Specialist and Sr. Processing Specialists handle insurance documents on behalf of our financial institution clients, directly impacting the timeliness and accuracy of the homeowner’s property insurance coverage. This role requires proven ability to manage deadlines and meet quality standards with accuracy and consistent attention to detail. It also requires the use of good judgment to solve problems and make business-appropriate decisions consistent with Assurant procedures and best practices.
Processing Specialist is responsible for:

** Process documents in an accurate and timely manner to ensure proper insurance coverage for homeowners and client satisfaction goals.

** Identify policy type and determine appropriate action needed. For example: PUD, Townhome, Flood, Wind, etc.

** Make appropriate updates to client database in order to meet regulatory obligations.

** Make timely premium payments from established escrow accounts to ensure continuous coverage.

** Manage time to handle multiple demands and competing priorities.

** Meet deadlines and quality standards

** Communicate and coordinate with insurance agents and/or insurance carriers to verify information, update status, and meet deadlines/requirements.

** Be professional in all communications, act in a manner consistent with Assurant values and honor Assurant’s commitments.

** Demonstrate empathy regarding your work and the impact it has on the Client and homeowner.

** Address any questions, concerns, or suggestions in a timely and appropriate manner.

** Build and maintain effective internal working relationships and support teamwork in meeting company goals.

** Understand how the Processing Specialist role fits into the larger organizational context and ensure the smooth handoff of work (incoming and outgoing).

** Communicate status updates and appropriately escalate issues and opportunities to meet the needs of clients and homeowners.

The Senior Processing Specialist performs the duties of the Processing Specialist role as listed above. The Senior Processing Specialist will also assist and mentor the Processing Specialist in his/her responsibilities. In addition, the Senior Processing role is responsible for researching and addressing escalated issues, training associates, and providing support to the team lead.
Research and respond to escalated issues and identify root cause of illogical conditions presented from systems reports or client audits.

About the Job
We strongly believe in adding customer value and providing exceptional customer service. We take pride in providing solutions in the form of products and services that improve our customers’ businesses because, at the end of the day, it’s all about our customers! As a Research Analyst, you’ll play a crucial role in providing our hotel clients with the most up-to-date information on the group meetings industry. You’ll contact event and meeting planners to gather and collect feedback, contact information and event information to ensure our meetings industry database contains real-time data. You’ll work in a fast-paced, goal-driven environment, performing a high volume of outbound phone calls to conduct telephone interviews.

Key Responsibilities:

** Perform 40+ outbound phone calls and complete at least 4+ phone interviews per day with meeting planners to obtain event information
** Utilize strong computer and research skills to obtain event information via the internet
** Input and update detailed event information into Knowland’s database
** Meet and exceed monthly goals

Minimum Qualifications:

** Proven success making outbound phone calls
** Possess self-motivation to achieve and exceed goals
** Strong computer and research skills and adept at conducting internet research
** 1+ years of customer service experience that includes performing telephone outreach
** Strong oral and written communication skills
** Past experience working from home a plus

Some responsibilities include:

Flexible Scheduling:

** Evening/weekend classes make this a great option for supplemental income
** Classes meet 1 to 3 sessions per week (equivalent of 10-20 hours of work per week)
** Up to 50% of your time is flextime, allowing you to work from home on your own schedule
** Opportunities to teach multiple classes and for one-on-one tutoring

Unique Benefits:

** Receive a 15%-20% discount each month on your existing cell phone service plan (US-based employees only, carriers include AT&T, Sprint, T-Mobile, Verizon)
** Free or discounted test prep services for you and your immediate family through Kaplan
** Access to health and other benefit plans, including 401K contributions

Requirements:

** 90th percentile score on relevant test
** Previous teaching, tutoring, coaching or leadership experienced preferred
** Self-starter able to work with a remote manager
** Minimum 6-month commitment to the role
** Must be authorized to work in the U.S.

Duties (included but not limited to):

** Provisions, maintains, and removes security privileges for users of HCA systems.
** Participates in development/review of division security processes/procedures under supervision of
Regional User Access Manager.
** Partners with facility Human Resources, facility IT team and business owners to define and maintain role based access
** Maintains access management systems (UIP) and documentation
** Provides education to Division / SSC management and business partners
** Coordinates efforts with other LSC teams to provision access
** Works with the Division / SSC / Corporate Service Desk and provides necessary security/tier 2 support for user access incidents
** Works with members of the corporate/desktop/network teams and other workgroups within IT&S on projects and initiatives as needed.
** Represents LSC and User Access group on project teams as needed.
** Provides after-hours and on-call support, as needed.
** Adheres to and supports HCA IT&S standards, policies, and procedures.
** Maintains and protects confidentiality with regard to all aspects of patient care and employee information.
** Adheres to Code of Conduct and Mission and Value statements.
** Performs other duties as assigned
** Mentor and assist LAC 1 staff in their duties as needed

Some responsibilities include:

** Must be well versed with ICD-10 coding standards
** Able to devote 8-10 hours per week
** Experience working on E/M (Evaluation and Management) is mandatory
** Able to commute to office if need be