Tag Archives: TX

Chat Customer Service Specialist for GC Services

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Chat Customer Service Specialist at GC Services in Houston, TX

GC Services, located in Houston, TX, is currently seeking a diligent and detail-oriented individual to join their team as a Chat Customer Service Specialist. In this role, candidates will be responsible for providing exceptional customer service through chat interactions, demonstrating professionalism and adaptability in a fast-paced environment.


  1. Chat Handling:
    • Answer incoming chats for GC Clients, managing up to two concurrently.
    • Provide contact completion and explore alternate solutions for callers.
  2. Customer Interaction:
    • Handle customer chats courteously and in a business-like fashion.
    • Resolve matters to customer satisfaction within client guidelines.
  3. Communication and Collaboration:
    • Attend regularly scheduled video conferences for team meetings and one-on-one coaching.
    • Maintain a good working relationship with supervisors and coworkers.
  4. Performance and Adherence:
    • Adhere to company attendance, punctuality, and break requirements.
    • Maintain concentration and focus to meet performance goals.
  5. Adaptability and Professionalism:
    • React positively to ongoing changes in the environment.
    • Work safely, without presenting a threat to self or others.
  6. Qualifications:
    • Education: High School Diploma or GED is required.
    • Experience: Six months of customer service experience preferred.
    • Computer Skills: Proficient with personal computers; experience with MAC is a plus.
    • Typing Skills: Typing speed of 35 wpm with 95% accuracy; 45 wpm preferred.
  7. Skills & Abilities:
    • Good knowledge of business English, spelling, and punctuation.
    • Ability to handle pressure in a fast-paced environment.
    • Maintain confidentiality in dealing with customer information.
    • Handle difficult or emotional customers with professionalism.
  8. Work From Home Requirements:
    • Must have a hard-wired internet connection (minimum 10 mbps download and 5 mbps upload).
    • Maintain a distraction-free workspace.
    • Apply Here

If you possess the necessary qualifications and are looking for an opportunity to contribute to a dynamic team, consider applying for the Chat Customer Service Specialist position at GC Services. Embrace the chance to provide excellent customer service while working remotely, and join a company that values professionalism and adaptability.

Note: Jobs are filled quickly; act promptly to secure your opportunity.

Claims Specialist- Data Entry Required Touchstone Solutions, LLC – Amarillo, TX

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Claims Specialist for Touchstone Solutions, LLC – Amarillo, TX
Some responsibilities include:

**The ability to provide excellent customer service
**Data entry skills
**Problem resolution skills
**Access to a PC or MAC
**Hardwired Internet is required
**Quiet Environment
**Telephone: a Plain-Old-Telephone-Service (POTS Line) is required

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

PT Customer Service for Williams-Sonoma

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PT Customer Service for Williams-Sonoma – Frisco, TX

Some responsibilities include:

–Process customer orders while communicating all essential elements of the sales script to ensure exemplary customer service and call quality
–Extend specials to telephone customers
–Address customer questions and concerns regarding product and delivery information
–Cross sell for maximum customer/company benefit
–Tactfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc. guidelines
–Check inventory database and issue replacements and/or credit customers for damaged/defective merchandise
–Perform other duties as assigned

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!