Customer Service / Sales Rep Position at SimpleNerds in Orange County, CA
SimpleNerds, a prominent provider of website design services, is seeking a proficient Customer Sales Representative to join their team remotely. If you possess adept communication skills, excel in handling phone calls and emails, this role could be your perfect fit. Dive into the details to explore this intriguing opportunity further.
Position Details:
- Part-Time Schedule: 12pm – 4pm PST, Monday to Friday.
- Compensation: $15 to $18 per hour after commission ($10 base pay).
Responsibilities:
- Engage with Customers:
- Field incoming customer calls and emails, adeptly articulating our suite of services.
- Address customer inquiries, guiding them through the process effectively.
- Lead Management:
- Manage multiple leads concurrently, scheduling follow-up calls and dispatching timely emails.
- Nurture leads to conversion, showcasing the value proposition of SimpleNerds.
- Order Management:
- Assist customers with billing concerns, facilitating seamless order placements via phone.
Requirements:
- Communicative Proficiency:
- Exhibit enthusiasm and energy over the phone, persuasively advocating SimpleNerds’ offerings.
- Demonstrate patience and empathy, especially when catering to customers who may lack technical proficiency or exhibit frustration.
- Organizational Skills:
- Maintain meticulous organization amidst a high volume of emails and phone calls.
- Sales Experience:
- Prior experience in sales and proficiency in Customer Relationship Management (CRM) tools like Salesforce are essential.
- Work Environment:
- Ensure a quiet home setup conducive to remote work.
If you are intrigued by the prospect of joining SimpleNerds’ dynamic team and possess the requisite skills and experience, seize this opportunity by sending your resume to the provided email address.
For more information, visit SimpleNerds.com.
In conclusion, the Customer Service / Sales Rep position at SimpleNerds offers a compelling blend of customer interaction, sales acumen, and remote flexibility, making it an enticing opportunity for individuals seeking a rewarding career path in the tech industry.