Author Archives: VWAH

Medical Insurance Customer Service Agent for Sykes

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Medical Insurance Customer Service Agent for Sykes

Some responsibilities include:

We have a strict no-miss attendance policy for the 4 week classroom training period with an additional 1 week job shadow training (full-time, paid training). Below is the training shift available for upcoming classes:

Monday-Friday 9am-5pm In classroom training.

*Hours NOTE: Training will be Monday through Friday, however your final production shifts we are hiring for is an AVAILABILITY of: M-F 11am-11pm Mid March thru Oct.1. Open enrollment dates of Oct. 2 thru Mid March the availability hours are: 11am-11pm 7days per week. Your final schedule will be 5 days per week 8 hours per day.

Customer Service Representative

SYKES is looking for full-time Customer Services Representatives in Amherst, NY You might have driven past our building near Forest Rd and John James Audubon Parkway and wondered what we do.

When customers call their banks, healthcare provider, or cable company, they are actually calling SYKES. We help people by answering questions, processing transactions, and resolving their issues! We provide awesome customer service on behalf of the big companies you deal with every day.

Our team comes from an array of backgrounds and experiences; what unites us is our passion for People Serving People. We go beyond answering questions and solving problems to provide a memorable experience and change the call center industry one customer at a time. We are a dynamic team looking for innovators and trailblazers who will inspire us.

This is the right job for you if you’re able to:

Speak on the phone and use a computer
Empathize and be friendly with people you’ve never met
Use logic and solve problems
Be part of a team

Nice to have (but not required):

Customer service background
Understanding of a call center environment
Experience with financial services, healthcare, technology companies, or something similar

SYKES offers you:

Health benefits
Career advancement opportunities / Promotion from within
401K
Fun team environment
And more!

Apply now or contact LeAnn See at leann.see@sykes.com

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Field Based Case Manager Essex and Hudson County, NJ

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Field Based Case Manager Essex and Hudson County, NJ

Some responsibilities include:

As a Field Based Case Manager, you’ll wear many hats, and work in a variety of environments. Sometimes, you’ll interact with members leaving the hospital – possibly with new medications or diagnoses. Or perhaps you’ll perform home visits, assisting members with safe, effective transitions from care environments to where they live. You may also act as an intermediary between providers and members – serving in numerous roles, such as educator, evaluator, service coordinator, community resource researcher and more. The result? Fewer hospitalizations, ER visits and costly service gaps; and a less stressed, more effective health care system for us all. Want more flexibility, want more autonomy? Work from your own home and coordinate a visiting schedule that is mutually beneficial to you and the members we serve.

What makes your clinical career greater with UnitedHealth Group? You’ll work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you’ll open doors for yourself that simply do not exist in any other organization, anywhere.

Apply for this position with your eyes wide open.

Primary Responsibilities:

Visit Medicaid members in their homes and / or other settings, including community centers, hospitals or providers’ offices
Provide a complete continuum of quality care through close communication with members via in – person or on – phone interaction
Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels
Assist members with the transition from a care facility back to their home

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Certified Medical Coder for Humana

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Certified Medical Coder for Humana

Some responsibilities include:

Review medical record information to identify all appropriate coding based on CMS HCC categories.
Complete appropriate paperwork/documentation/system entry regarding claim/encounter information.
Provide support, education and training related to, quality of documentation, level of service and diagnosis coding consistent with established coding guidelines and standards.
Provide real time support and coordination with Primary Care Providers and Care Coordinators for MRA coding, HEDIS and STARS.
Coordinate with clinical leadership in the development of provider training plans and for active support in the training process.
Organize and schedule periodic training as indicated from chart review results, and/or as requested by medical leadership or CBO management.
Monitor Coding changes to ensure that most current information is available.
Provides coding support to CBO as requested.
Other duties as may be assigned.

Key Competencies:

Builds Trust: Consistently models and inspires high levels of integrity, lives up to commitments, and takes responsibility for the impact of one’s actions.
Pursues Excellence: Seeks out learning, strives to develop and expand personally, and continuously helps others upgrade their capability to contribute to Humana.
Executes for Results: Effectively leverages resources to create exceptional outcomes, embraces change, and constructively resolves barriers and constraints.
Collaborates: Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana’s overall success first

Qualifications

Role Essentials

CPC, CRC.CCS-P Coding Certification
CPC-A with coding experience
18+ months of prior medical coding experience
Strong organization and process management skills
Strong collaboration and relationship building skills
Training and presentation experience
Excellent written verbal and written communication skills
Proficient with Microsoft Word, PowerPoint and Excel
Ability to drive to provider offices and be in the field approximately 75%

Role Desirables

HCC coding experience
Meidcare knowledge
Prior experience in a fast paced insurance or health care setting
Associate or Bachelor’s degree

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Network Operations Rep for Cigna

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Network Operations Rep for Cigna

Some responsibilities include:

Description

Support the HS Net Ops Sr. Analyst role. Below are specific tasks they perform on an ongoing basis:

– Process all new incoming applications & contracts from all locations of market

– Process ACD (Add, Change, Delete) notifications for the large delegated groups that have been assigned on a monthly basis

– Maintain provider contract files (permanent files) and system information on an ongoing basis

– Prepare &/or copy meeting packets, HEDIS/STAR packets, orientation packets, and provider educational memos as needed

– Assist with provider calls for claims questions, enrollment questions, referral questions, etc as needed for the North East Texas market

– Research and resolve provider issues for claims for the market as needed

– Manage the HS Connect email requests, daily

– Update Directory Addendums for all H plans (preferred health plans) on a monthly basis, or as needed

– Assist with any fax notifications for Admits, ER visits, or any other Health Services educational documentation throughout the year.

– Work with HS Net Ops Sr. Analysts team as needed to focus on daily ADK (Admits per Thousand), monthly top 1% membership report, and monthly catastrophic report (all year)

– Assist in the development and mailing of any termination letters for provider network

– Manage the Network Interest Process & participate in QIC (quality improvement committee) meeting monthly

– Review the Credentialing Internal SharePoint site page every week for any newly credentialed provider. Once identified, print out profile and give to appropriate Net Ops Rep for processing

Qualifications

US Candidates Only: Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status. If you require a special accommodation, please visit our Careers website or contact us at SeeYourself@cigna.com.

Qualifications

High School Diploma or equivalent

Bachelor’s Degree preferred

Proficient at Microsoft Office products and learning reporting applications

Excellent communication, verbal and written skills

25% local Travel within East Texas/Lufkin service area

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Top 10 Home Business Ideas for Women

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Embarking on the entrepreneurial path involves strategically aligning personal interests with viable business concepts. For women aspiring to venture into home-based enterprises, we’ve curated a list of ten practical and suitable ideas.


Leverage your expertise in finance, marketing, or mediation to launch a consulting business. Success hinges on the ability to sell yourself and stay current in your chosen field.

Address the growing need for nonmedical home care services, providing assistance to seniors with daily living tasks. Explore the vast opportunities in offering an alternative to traditional nursing homes.

Tap into the rising demand for organic and locally grown food by starting a small-time herb farming venture. Cater to markets such as grocery stores, specialty food markets, herbalists, aroma therapists, caterers, and restaurants.

Unleash your creativity by crafting unique items, and use platforms like Etsy.com for marketing and inspiration. The key to success lies in embracing your artistic side.

Answer the perennial demand from busy working parents for reliable, loving, and safe childcare services. Running a home-based daycare allows you to provide a nurturing environment for children.

Embrace the virtual world by offering administrative support services online. As a virtual assistant, your tasks may include word processing, research, and event planning, all conducted through email, instant messaging, or phone calls.

Tap into the pet industry by offering services such as pet sitting, dog walking, and pet grooming. If you have a passion for animals, consider opening a doggie daycare.

Channel your writing skills into various avenues, from contributing to local newspapers and magazines to crafting storybooks for children. Offer editing services to fellow writers looking to refine their projects.

Combine your love for food and people by venturing into the catering business. This fulfilling endeavor allows you to bring joy to events through delicious culinary creations.

If you possess creative flair and computer skills, consider designing and developing websites for businesses. Begin by creating websites for friends and family, showcasing your capabilities in the digital realm.

Choosing the right business aligns not only with your skills but also with your personal passions, ensuring a fulfilling entrepreneurial journey. Explore these diverse options to find the perfect match for your talents and aspirations.

Top10Trending talks about the Top 10 Home Business Ideas for Women


Online Small Business Ideas on a Small Budget

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In this insightful video by Justin Bryant of self-made success.com, he shares seven practical ideas for launching an online small business with just a computer and internet connection. Bryant emphasizes that these ventures are cost-effective, requiring minimal initial investment while holding significant profit potential.

Firstly, affiliate marketing emerges as a lucrative option. Bryant explains the concept of promoting others’ products for a commission, citing platforms like Clickbank for seamless entry into this field.

Amazon, a global marketplace, is also highlighted as an excellent avenue. Entrepreneurs can sell various items, from e-books to supplements, leveraging the platform’s extensive reach.

Social media enthusiasts can explore Twitter, where growing a substantial following opens doors for sponsored tweets, echoing the success of influencers like the Kardashians.

YouTube, a powerhouse for content creators, is discussed as a means to monetize videos through ads. Though it requires substantial viewership, Bryant sees it as a rewarding endeavor for those with the time to grow their channel.

The educational marketplace Udemy is presented as an accessible platform for selling courses without the hassle of creating a personal website. Bryant underscores the platform’s ability to host, market, and facilitate sales of digital courses.

Fiverr, an outsourcing platform, is highlighted for freelancers to offer services, capitalizing on the site’s structure of base services priced at five dollars, with potential for lucrative upsells.

Lastly, Bryant touches on Upwork, formerly known as oDesk, as a viable space for freelancers to build a profile and secure online work, aligning with the increasing trend toward freelancing in the workforce.

Overall, Bryant’s video provides a comprehensive overview of diverse online business opportunities, catering to a range of skills and interests. Aspiring entrepreneurs can glean valuable insights on how to kickstart their online ventures with minimal resources, making it an engaging and informative watch for those seeking digital success.

Justin Bryant talks about 7 Online Small Business Ideas For A Low Budget Startup


Top 10 Home Based Businesses for 2015

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In an engaging video, the presenter introduces the top 10 home-based business ideas for 2015, highlighting the changing landscape of opportunities and the potential for ventures that offer financial gains along with freedom and leverage for a more fulfilling lifestyle.

Exploring the information economy, the suggestion is to delve into podcasting. The presenter discusses ways to monetize this platform through interviews, sponsorships, and product sales. Shifting to blogging, the focus is on leveraging blogs for product reviews, valuable information sharing, and strategic product or service recommendations.

Freelance writing is presented as a lucrative opportunity, particularly in niche areas where websites constantly seek fresh content. Network marketing is portrayed as a modern, internet-driven venture, emphasizing product sales and team-building as viable income streams.

The ongoing demand for coaching is addressed, encouraging specialization in niche areas such as relationship or forgiveness coaching, with an emphasis on credible training. Another suggestion involves assisting local businesses in establishing an online presence by offering services like website creation and blog setup.

Acknowledging the time constraints of business owners, the proposal is to become a social media manager, charging a monthly fee for maintaining an online presence. The presenter delves into the thriving market of buying locally and selling globally on platforms like eBay.

The concept of crafting and selling homemade items on Etsy is explored, with a focus on a specific product category with diverse design options. The idea of online franchises is introduced, drawing parallels with offline business models.

The presentation concludes with a call to action, urging viewers to seize the opportune moment in 2015 and embark on their home-based business journey. The emphasis is on the present as the perfect time to turn entrepreneurial dreams into reality.

 Top 10 Home Based Businesses for 2015


Account Executive

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Account Executive

Some responsibilities include:

JOB SUMMARY

An Account Executive (AE) establishes, nurtures, and retains business relationships with mortgage brokers and correspondents to facilitate the acquisition of a wide variety of residential mortgage loan products and services through the Company’s extensive business-to-business network of correspondents and brokers. The incumbent is responsible for managing all assigned Client accounts to include educating the clients in every aspect of the business relationship. An AE is typically assigned to a specific geographic area.

ESSENTIAL FUNCTIONS

Identifies and aggressively pursues prospective clients within the assigned geographic territory. Regularly secures new Client relationships, and successfully guides new Clients though the Client approval process. Actively promotes the various features and benefits of establishing/maintaining a business relationship with the Company. Learns, understands, and analyzes the Client’s business model and offers consultation as to what products and services may best meet the client’s business needs. Learns and analyzes assigned Clients’ business model and scorecard rating, focusing on eSign execution, rate lock pull-through performance, deficiency ratios, and other applicable quality or sales performance metrics.

EDUCATION AND EXPERIENCE

Bachelor’s degree in related field or equivalent lending experience in a financial institution. Minimum two years direct sales experience in a mortgage banking environment, preferably in a residential wholesale lending capacity.

KNOWLEDGE, SKILLS AND ABILITIES

Thorough knowledge of and the ability to apply concepts to all aspects of residential mortgage lending, origination’s, operations and delivery. Possesses refined marketing skills that can be applied to the wholesale lending environment. PC literacy; proficiency with Microsoft Office products.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Art Adjunct Teacher

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Art Adjunct Teacher

Some responsibilities include:

Position Summary and Responsibilities:

Working out of their home in Minnesota, the Adjunct Teacher will “virtually” manage subject-specific instructional programs. Compensation will be based on the specific course workload and number of enrolled students. He/she will be responsible for monitoring progress, evaluating work, running online instructional/tutorial sessions, providing academic guidance, and being the subject-matter expert for a caseload of middle/high school students. The Teacher must be able to complete work related responsibilities through a combination of regular office hours during the school day in conjunctions with hours scheduled outside the normal school day. Through use of the telephone, Internet and various curriculum tools, they will consult regularly with learning coaches and students to ensure that each child successfully completes his/her instructional program.

The Adjunct Teacher will be responsible for the successful completion of the following tasks:

Communicate with parents/learning coaches, students and other teachers via the phone, WebMail, asynchronous discussions and synchronous “conferencing”;

Instruct students, monitor student work, provide feedback, and suggest instructional approaches and strategies;

Monitor completion of assignments in the given subject area;

Score assessments and projects in the given subject area;

Communicate with Advisory teachers and school counselors; report student issues and coordinate communication schedules;

Conduct online tutorial and instructional sessions for students (utilizing online conferencing software);

Develop a very detailed knowledge of the curriculum for which responsible (subject expert);

Provide struggling students (and parents) with alternate strategies and additional assistance;

Complete all required training sessions throughout the year; and

Other duties as assigned.

Requirements

Highly qualified and certified to teach Art in Minnesota (appropriate to grade level and subject responsibilities)

Strong technology skills (especially with Microsoft OS and MS Office)

Excellent communication skills, both oral and written

Customer focused approach

High degree of flexibility

Demonstrated ability to work well in fast paced environment

Team player track record

Experience with online instruction is a plus

Must own a computer with high speed Internet access that meets Connections Academy’s minimum technology specifications

Must maintain posted office hours for at least 3 hours per week on two separate weekdays between the hours of 9 am and 5 pm

Complete required orientation and training programs at the beginning of the school year.

May be required to attend training and/or meetings at the school office throughout the school year (frequency dependent on proximity to office)

Comply with all provisions of the Connections Academy Work At-Home Policy.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Desktop Support Services L2 Technician

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Desktop Support Services L2 Technician

Some responsibilities include:

The GDR Group, a stable, dynamic and innovative IT Solutions Provider based in Irvine, CA servicing regionally and nationally – based clients. We provide managed services and business-to-business solutions for today’s technologically dependent businesses.

We are currently seeking …
A Desktop Support Services L2 Technician that possesses a strong customer service orientation, sound technical skills, integrity and a passion for excellence. The right candidate will be extremely detail oriented, able to multi-task in a demanding environment, and possesses exceptional communication and organizational skills. The right candidate will have a “do whatever it takes” attitude and possess great pride in their work.

Essential Functions:

Analyze and resolve moderately complex information system issues for clients. Issues will be related to the desktop computing environment, network applications, production applications, and hardware.
Respond to and resolve client issues concerning systems operation within established Service Level Agreements (SLA).
Closely monitor ticket queue to provide quality assurance of tickets in progress.
Document all end-user requests and interactions in ticketing system.
Resolve, route or escalate service requests to functional teams as necessary.

Qualifications

Minimum 2+ years’ experience in a corporate Helpdesk and/or desktop support environment.
Thorough understanding of Windows 7 and Mac Operating Systems.
Strong Hardware and software troubleshooting skills is a must.
Excellent customer service skills to work effectively with clients
Possess excellent organizational skills
Ability to work well with other people in a team oriented environment.
Must be professional, self-motivated, resourceful, flexible and work with minimal supervision
Must be able to set priorities and be flexible in a fast paced environment.
Understanding and experience with the following Coloration Services – Google Enterprise Apps, BOX, Video, WebEx & Audio Conference
Understanding and experience with Standard Office software & applications (ex: MS Office, Cisco Jabber client & Browsers – Chrome etc)
Must understand and communicate difficult concepts and provide instructions in a clear and straightforward manner.
Ability to troubleshoot client-side MS Exchange problems.
Ability to troubleshoot network port / wireless connectivity issues.
Ability to follow through and document issues and resolutions
Must be able to follow procedures and protocols as outlined by Senior Management.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!