Tag Archives: telecommuting

Healthcare Proposal Writer for Telligen

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Healthcare Proposal Writer for Telligen in West Des Moines, IA

Some responsibilities include:

Essential Functions for Proposal Writer:
Responsible for interfacing with subject matter experts from operational and business development staff to develop proposal content including development of themes and discriminators.

Interviews assigned subject matter experts to develop content for technical and or business proposals.

Serves as editorial advisor to team members.

Ensures materials are accurate, user friendly and in a consistent format.

Ensures proposals are client-focused and meet RFP requirements.

Creates and implements a plan for the development, implementation, monitoring and maintenance of proposal development libraries to support proposal efforts, including a system of on-line resources.

Develops documents and communicates policy, processes and tools that affect proposal functions corporately.

Provides support to proposal management team in development and monitoring of metrics and reporting systems for proposal activity.

Stays abreast of industry trends and remains current on new trends in the industry and in proposal development, making recommendations to management for improvement.

Performs miscellaneous duties as assigned.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Workforce Management Specialist – Sr. Analyst

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Workforce Management Specialist – Sr. Analyst for CareCentrix

Some responsibilities include:

• Creation and maintenance of long and short term forecasts (production environment queue work and contact center calling)
• Creation and maintenance of schedules for multiple departments
• Facilitate performance and planning calls/meetings
• Compile summarize and disseminate various reports including, but not limited to, volume, efficiency, production hours, daily performance summaries, LT/ST forecast bridge analysis, cost per transaction tracking, etc.
• Forecast and track volume monthly, weekly, daily and by interval
• Maintain change matrices and discussion tracking files
• Analysis of consolidated staffing plans across multiple departments and potentially multiple lines of business
• Interval, daily, weekly, monthly, annual analysis of historical performance at individual centers and individual departments and lines of business
• Projection of future performance at individual centers, individual departments and for individual lines of business
• Conduct “what if” analysis in order to determine the best strategy for meeting all service and cost goals
• Real time direction of staff movements to ensure maximum efficiency while optimizing service and cost
• Coordinate with various departments and centers on a daily basis on staffing levels and production efficiency maximization as well as issues affecting production
• Ad Hoc analysis
• Special projects as assigned

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Member Support Representative – Telecommute

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Member Support Representative for Doctor On Demand in Sacramento, CA

Some responsibilities include:

Our Customer Support team is responsible for multiple areas of the member and physician experience. You are required to support our members in every way possible, as well as work with our staff of physicians, to ensure they have the necessary support to deliver stellar care. Our team of caring and dedicated agents are setting a new standard in healthcare support and we are looking for candidates that want to do the same.

You are:
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A patient, empathetic person who is passionate about helping customers and healthcare
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Experienced with handling sensitive data and situations (e.g. Healthcare or Banking experience)
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Tech savvy; you’re the person everyone turns to for technical advice
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A strong verbal and written communicator
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Extremely detail-oriented, you never make the same mistake twice

Your responsibilities:
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Respond to calls, emails, and live chats from members
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Handle medical documents and clinical related tasks related to prescriptions, medical records, etc.
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Provide support to physician staff, to ensure they are able to deliver stellar patient care
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Provide Tier 1 technical support to members and physicians
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Identify and escalate priority issues that need immediate attention
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To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!