Survey Studio is individuals seeking a Level 1 Survey Phone Support Contractor. This position, based in the heart of Colorado, offers a chance to contribute to the success of a dynamic team while working remotely. Dive into the details below and discover if this role aligns with your skills and aspirations.
Duties and Responsibilities:
- Inbound Support Calls:
- Handle first-level support calls from contractors, addressing queries, and troubleshooting issues.
- Review survey photos with precision, ensuring completeness and accuracy of collected data.
- Outbound Communication:
- Initiate outbound calls to field contractors as needed, ensuring effective communication.
- Data Management:
- Populate survey data meticulously within our systems, demonstrating attention to detail.
Requirements:
- Display a friendly and personable demeanor on the phone, even in challenging situations.
- Manage a moderate-to-high call volume, averaging 30-60 calls per day.
- Quickly comprehend photographic content, following and effectively communicating instructions.
- Possess excellent spatial reasoning skills and the ability to work independently from home.
- Maintain a quiet work environment, free from background noise for seamless phone communication.
Qualifications:
- High school diploma.
- Flexibility, a results-oriented mindset, and a keen desire to learn.
- Outstanding oral and written communication skills.
- Adaptability to changing processes and workflows.
Technical Prerequisites:
- Computer with Apple OS.
- High-speed internet (minimum download speed of 40Mbps).
- USB headset.
Apply Today:
Visit Indeed to explore this opportunity further. Act swiftly, as opportunities like these are in high demand. Secure your chance to contribute to Survey Studio’s success.