Home Agent Opportunities at SC Contact Centers
SC Contact Centers, a division of Colony Brands, Inc., is seeking customer service-focused individuals to join their team of Home Agents. Colony Brands has been a leader in catalog and e-commerce business since 1926, and SC Contact Centers continues this legacy by offering work-from-home opportunities with the security of a well-established company. Positions are available on 1st, 2nd, and 3rd shifts, including weekends.
Key Responsibilities
As a Home Agent, individuals will:
- Greet inbound callers professionally, keying product orders into the system.
- Listen attentively to customer concerns and answer questions.
- Stay informed on company products and procedures.
- Perform additional duties as assigned.
- Adhere to high safety standards.
Benefits and Incentives
- Paid training
- Add-On Sales Program
- Attendance incentives
- Bonus pay program
- Up to 40% off company merchandise
Learn more at SCContactCenters.com.
Requirements
SC Contact Centers is looking for candidates with:
- Intermediate computer skills
- Strong technical aptitude and multitasking ability
- Excellent customer service orientation
- Strong communication and problem-solving skills
- Ability to adapt to changes quickly
- A distraction-free, ergonomic work environment
- PC and high-speed internet connection
Candidates must be available for online training during the first two weeks and meet the necessary equipment and internet requirements. Previous customer service or call center experience is preferred but not required. This program is open to Missouri, Iowa, and Wisconsin residents only.
For more details and to apply, visit SC Contact Centers.