Customer Service Specialist for Goldstar
Some responsibilities include:
The Customer Service Specialist will work from home answering customer emails and making phone calls to customers. This is a chance to work with a successful, fast-growing team in an exciting internet company that sells tickets to live entertainment. This job would be well suited for a smart, fast-learner who is comfortable solving technical problems and has strong writing and verbal communication skills.
The job is scheduled to start immediately and schedule flexibility is a must. In order to be considered for this position, you must live in the Los Angeles area. Please submit a resume and cover letter detailing the ways in which you are well suited for this position.
** Answer questions and resolve problems for Goldstar customers via e-mail and phone.
** Provide technical support via email and telephone for members who are having difficulty completing purchases, using our app or website, accessing their account, looking up existing tickets, etc.
** Approximately 25 hours a week working from home. Exact hours TBD in collaboration with the selected candidate. Flexibility is a must, as is the ability to work evenings, weekends and holidays.
** Ability to occasionally work from our Pasadena office.
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