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    Reservation Sales Representative for Enterprise.com Grand Rapids, MI

    Some responsibilities include:

    ** Efficiently guide conversations in order to close sales during the course of the call
    ** Locate and interpret complex information from a number of databases
    ** Communicate information considered unsatisfactory by customers in a tactful manner, and offer options to overcome objections
    ** Handle multiple tasks (ie., talking with customers while accessing information in a computer)
    ** Maintain a courteous and pleasant demeanor while speaking with external and internal customers

    Knowledge/Skills/Abilities:

    **Able to learn quickly in a technical environment
    **Comfortable with using phone to support and communicate with customers and operations effectively in lieu of face-to-face contact
    **Computer literacy required – able to successfully navigate and maneuver across multiple applications simultaneously
    **Good typing, data entry and spelling skills
    **Self-starter and disciplined; not easily distracted while working at home
    **Ability to trouble-shoot and fix minor computer problems independently
    **Detail oriented, strong sense of urgency and commitment to excellence
    **Ability to meet deadlines and goals with minimal supervision, while adhering to company policies Strong and accurate business English, verbal and written communication skills (grammar and spelling)

    Equal Opportunity Employer – Minorities/Women/Veterans/Disabled

    To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

    Posted by vwah012015 @ 3:35 am

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