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    Business Analyst- Internal Customer Analytics & Insights in San Rafael, CA

    Some responsibilities include:

    You will help support the execution of our Enterprise Information Systems (EIS) strategies using analytics

    · You and your team will partner with the service teams with the goal of increasing engagement, improving customer satisfaction and reducing Helpdesk calls

    · You will develop expertise in designated business areas to provide “deep dive” analysis into metrics trends and anomalies, continually mining insights to drive product and operational improvements

    · You will collaborate with others to report against initiatives by identifying key metrics and building/enhancing dashboards to track business progress and assess core initiatives

    · You will serve as a thought leader for leadership to translate insights into actions and business priorities

    To find out more visit Indeed.com and search for the position title. Apply now. Jobs go fast!

    Posted by vwah012015 @ 11:56 pm

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