Customer Service Representative for Sticker Mule in Denver/Boulder, CO
In the bustling heart of Denver, an exciting opportunity awaits for individuals who possess a flair for exceptional communication and a passion for customer satisfaction. The company, renowned for its outstanding service, is currently seeking a dynamic individual to join their team. Here’s an insider’s peek into why this might be the perfect fit for you:
Why you’ll love working here:
- Customer Adoration: Revel in the satisfaction of knowing that customers love the service and express their appreciation regularly.
- Flexibility at Its Best: Embrace a work environment that values flexibility, allowing you to tailor your workday to your optimum productivity.
- Sustainable Pace: Escape the hustle and bustle with a commitment to a sustainable pace, fostering a non-stressful work atmosphere.
- Team Camaraderie: Indulge in monthly team outings at local breweries and restaurants, building camaraderie beyond the confines of the workplace.
Job Description:
As a key player in the customer support team, you’ll be responsible for responding to customer inquiries via email with clarity, conciseness, and comprehensiveness. The communication channels primarily include email and social media, particularly Twitter. Exceptional writing skills are non-negotiable for success in this role.
Responsibilities:
- Email Mastery: Respond to customer inquiries via email with a commitment to clarity, conciseness, and comprehensive solutions.
- Social Media Engagement: Actively assist and engage with customers on social media platforms, especially Twitter.
- FAQ Wizardry: Contribute to the creation and maintenance of FAQs, ensuring a valuable resource for both customers and the team.
- Voice of the Customer: Share insights and suggestions with the product team to enhance customer satisfaction.
- Operational Excellence: Identify and propose opportunities to improve the quality and efficiency of customer service operations.
Requirements:
- Location Matters: Must be based in the Boulder/Denver area to be seamlessly integrated into the vibrant team environment.
- The Power of the Pen: Showcase exceptional writing skills, embodying clarity and conciseness in all communications.
If you’re ready to embark on a journey that combines professional growth with a touch of local charm, this opportunity is calling your name. Join a team where your skills make a difference, and your voice is heard. Apply now and become a part of a customer-centric culture that thrives on excellence.
Apply now. Jobs go fast!
https://www.stickermule.com/jobs?job=f21c5822-08ce-4ef8-b402-c605ad310fe7&title=customer-service-agent