Tag Archives: telecommute

Sales and Customer Service Representative for Colonial Penn / CNO Financial Group

Posted on 09/26/2016 by | Comments Off on Sales and Customer Service Representative for Colonial Penn / CNO Financial Group
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Sales and Customer Service Representative for Colonial Penn / CNO Financial Group in Philadelphia, PA

Some responsibilities include:
https://cnoinc.wd5.myworkdayjobs.com/en-US/CNOCAREERSALLJOBS/job/Philadelphia/Sales-and-Customer-Service-Representative–Colonial-Penn-_JR151209-1?source=indeed

Colonial Penn Life Insurance Company is looking for experienced Telephone Sales Representatives to join its Sales Team! Full time and Part time daytime shifts are now available!
• Monday-Friday, 9am – 6 pm plus every other Saturday.
• Monday-Friday, 9am – 3:30 pm plus every other Saturday.
*All candidates must be able to work on Saturdays (9am – 6:00pm). Qualified candidates will be responsible for making follow-up sales calls to prospective customers; no cold calling. Telesales Life Insurance Reps also handle inbound sales and customer service calls. Successful candidates will:
• Possess a strong desire to help seniors understand their life insurance options.
• Be an enthusiastic, goal focused, member of a team of professional telesales insurance specialists.
• Have 1 or more years of call center experience in a fast-paced environment.
• Have some college; a PA life insurance license is highly preferred, but not required.
• Have excellent oral and written communication skills.
• Be competent with computer systems.
• Bilingual in English/Spanish a plus. Telesales Reps are strongly encouraged to obtain life insurance licensing within six months of hire.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Inside Sales Advisor for Esurance

Posted on 09/26/2016 by | Comments Off on Inside Sales Advisor for Esurance
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Inside Sales Advisor for Esurance in Mesa, AZ

Some responsibilities include:

Responsibilities:

Job Responsibilities:

Follows standard script and process to assist with selling new auto insurance policies.
Advises, counsels, and may review existing customers coverage’s and may sell other insurance products.
Calculates and provides auto insurance quotes to potential customers to complete sales action.
Assists customer in purchasing policies for quotes completed online.
Makes outbound calls and follows up with customers who have expressed interest in Esurance products.
Maintains training skills in sales and insurance products.

Training

New hires receive 8 weeks of paid training which includes New Associate Orientation, licensing exam preparation, classroom training, and hands on experience to sell personal lines insurance products and achieve sales goals.
Associates attending training are expected to meet Esurance’s established standards for performance, attendance, and conduct.

Qualifications:

Qualifications:

Demonstrated organizational skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently.
Demonstrated ability to work effectively under pressure, independently, and within a collaborative team oriented environment using sound judgment in decision-making.
Excellent communication skills both oral and written.
Excellent customer service and strong sales skills.
Demonstrated ability to take initiative
Demonstrated knowledge with Microsoft Office products (Outlook, Word, and Excel).
Must be able to pass local state licensing examine.

Experience / Education

High School diploma or equivalent work experience required; college courses or degrees are a plus, but not required
One or more year’s sales experience.
Prior Insurance experience, Personal Lines or a Property & Casualty license a plus, but not required

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Bilingual Customer Service Agent for LiveWorld in United States

Posted on 09/26/2016 by | Comments Off on Bilingual Customer Service Agent for LiveWorld in United States
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Bilingual Customer Service Agent for LiveWorld in United States

Some responsibilities include:

A LiveWorld customer service agent is a virtual, part-time, work-from-home position. Our hourly agents perform tasks including social customer service, engagement for marketing purposes, and protecting a brand’s image by supporting a good experience for a brand’s customers in their online venues.

LiveWorld provides services in dozens of languages and defines fluency as complete competency in reading, writing, and speaking at a native or near-native level. Language needs are dependent upon client needs. Language fluency testing and writing samples are a requirement for all our hourly positions. All applicants must be fluent in English.

We are currently recruiting individuals with fluency in the following languages:

Bahasa
Chinese (traditional and simplified)
Danish
Finnish
Flemish (Dutch)
Greek
Italian
Japanese
Kazach
Norwegian
Spanish
Swedish
Thai
Vietnamese

Primary responsibilities may include, but are not limited to:

Responsibilities include reviewing, taking action on (rejecting or approving), tracking, and/or escalating social media users’ posts according to brand guidelines
Responding to user content in a social context and initiating or conversation
Responding to customers’ questions (with pre-determined or authored responses)
Identifying and escalating trends, topics, sentiment, and emerging issues
Translation of user content
Required skills and traits

Excellent writing and communication skills, including grammar, punctuation, spelling, and ability to compose well spoken messages in a real-time, multi-tasking environment (Please note: This is not a telephone position; writing skills are critical.)
Language fluency testing and writing samples are a requirement for all hourly positions in any language. All applicants must be fluent in English.
Demonstrated ability to empathize with people, make decisions according to guidelines, and communicate company policies in informal courteous conversational style
Ability to focus on the task at hand with minimal external distraction, including working in a quiet atmosphere (This is not a role that can be done from a coffee shop or with toddlers underfoot.)
Ability to work for a block of serveral hours at a time
Punctuality and adherence to attendance policies, which are strictly enforced

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Experienced Medical Coders for Intermedix in Raleigh, NC

Posted on 09/26/2016 by | Comments Off on Experienced Medical Coders for Intermedix in Raleigh, NC
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Experienced Medical Coders for Intermedix in Raleigh, NC

Some responsibilities include:

Job Summary:
Join the team of some of the finest and best paid coders/auditors in the country. Would you like a flexible work schedule that allows you to work whenever you want (i.e., Monday thru Sunday, 24/7) and from home?

Due to ongoing steady growth to improve clinical documentation, Intermedix needs coders and auditors who want to work from home or in one of the Intermedix office locations throughout the country to include: Dallas, Mansfield, Jacksonville, Nashville, Oklahoma City, Columbus or Raleigh
Below are Intermedix’s immediate and ongoing needs by medical specialty:

Immediate E&M Coder Specialties:

OB/Gyn
Internal Medicine
Family Practice
Hospital Medicine
Cardiology

Immediate Surgical/Procedural Coder Specialties:

OB/Gyn
Cardiology

Immediate Auditor Specialties:

E&M services (all subspecialties)
Hospitalist

Ongoing Coder Specialties:

E&M services (all subspecialties)
Emergency Medicine
Surgical/Procedural:
Diagnostic Radiology
ASC / Same Day Surgery

Please note: If your specialty is not listed, Intermedix is still accepting resumes and testing applicants but might not have immediate work.

General Requirements:
– PRN and Part time positions available. Hours vary depending on project scope and timeline. Week can be customized , 24/7, depending on your availability.
– Certification: AAPC, AHIMA, or (radiology coders only) RBMA as “RCC”. CPMA
– Live and work in the United States
– Have coding expertise in specific physician specialties, ASCs, hospitals, or ambulance services (please be sure to identify the specialties for which you have at least 3 years of single specialty experience and when and where you gained that experience. Note, the specialty experience must be within the last 5 years.)
– E&M coders can have 3 years of varied multi-specialty experience (i.e., single specialty experience not required)
– Pass Intermedix specialty-specific coding proficiency exam
– Provide a personal (not work) email address and phone number(mobile or home phone) to contact you

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Inside Sales Rep for Nucentric Solutions in Charlotte, NC

Posted on 09/26/2016 by | Comments Off on Inside Sales Rep for Nucentric Solutions in Charlotte, NC
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Inside Sales Rep for Nucentric Solutions in Charlotte, NC

Some responsibilities include:

Inside Sales Rep
Nucentric Solutions – Charlotte, NC
$15 an hour – Full-time, Commission
Nucentric is seeking a highly motivated individual with a desire to succeed in sales and lead generation in the IT services industry. This position offers to flexibility to work from home during normal business hours.
The Inside Sales Representative will be responsible for the following functions:
– Qualifying prospects and documenting information gathered in CRM database.
– Setting qualified appointments for Nucentric’s Outside Sales team with prospective Managed IT Services customers.
– 80+ B2B calls per day targeting small/medium C-level executives
The ideal candidate will have an intermediate knowledge of computers and a basic knowledge of computer networking concepts. Strong self- motivation to achieve and self-discipline are key attributes for this position. The primary target market the Inside Sales Representative will focus on will be small & medium sized organizations in the Charlotte metro area looking for a reliable IT support provider. The Inside Sales Representative will receive training on Nucentric’s Managed IT support offering as well as our proven Inside Sales methodology.
Job Requirements
– 2 years of consistent achievement of appointment setting goals in previous inside sales role
– Previous experience in inside sales role in the IT services or hardware/software industry is strongly preferred
– 2 years of prospect database management and lead generation
– Candidate must be comfortable with outbound calling and qualifying for decision makers.
– Candidate must have reliable internet to support VoIP-based phone calling.
Compensation
– $15 per hour base
– $27 per hour total compensation at goal
– No cap on commissions
Work Schedule
Full-time, 40 hours per week.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Customer Success Representative for Peaksware in United States

Posted on 09/26/2016 by | Comments Off on Customer Success Representative for Peaksware in United States
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Customer Success Representative – Seasonal Part-time Remote for Peaksware in United States

Some responsibilities include:

TrainingPeaks has an immediate opening for a Customer Success Representative to provide an exceptional experience to all customers with the end goal of increasing their success as coaches and athletes. This is a seasonal, remote position scheduled through January 31, 2017, 10-20 hours per week at $12/hour. Weekend and evening availability AND reliable internet access is required for this work from home role. A laptop computer and a monthly internet allowance will be provided.

This position’s primary responsibility is to answer and troubleshoot customer questions and issues for athletes and coaches across our entire product line, including TrainingPeaks.com, WKO and Best Bike Split.

Core Functions:

Resolve customer questions and issues via online ticketing system (ZenDesk)
Provide exceptional service for athletes and or coaches
Encourage the use of the TrainingPeaks ecosystem of products and features where appropriate

Required Qualifications:

One year recent experience actively using TrainingPeaks.com
Highly customer focused team player
Proven positive ‘can do’ ‘will do’ attitude
Passion for endurance sports, health & fitness
Proven ability to communicate clearly and professionally (both written and verbal)
Strong critical thinking and problem solving skills without a lot of direction or input
Strong organizational and time management skills
Reside in Colorado

Desired Qualifications:

Higher education / degree in business or fitness related field
Experience using TrainingPeaks.com as a Coach
Experience using Best Bike Split and/or WKO
Experience using downloadable training devices and Power Meters with Power-based training, with a working understanding of how to analyze that data in TrainingPeaks.com
Experience using Best Bike Split and WKO
Experience with ZenDesk
Fluent Spanish

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Customer Service – Travel Rewards for Intelenet in United States

Posted on 09/26/2016 by | Comments Off on Customer Service – Travel Rewards for Intelenet in United States
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Customer Service – Travel Rewards for Intelenet in United States

Some responsibilities include:

Intelenet Global Services is looking for individuals experienced in the travel and hospitality industry to work on our travel rewards account! This will be a work-from-home position.

Next training class will start on October 10th and is 4 weeks long.

Position Details
Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options, booking travel, assisting with navigation of the travel website, cancelling trips, etc.

This is a work-from-home position. Computer equipment and software provided. Candidates must provide high speed internet access.

Responsibilities include

Booking leisure domestic and international reservations
Provide excellent customer service over the phone to customers
Navigate a computerized data entry system or other relevant applications

Requirements

Previous experience working in a work-from-home call center environment, required.
Previous travel experience booking air, hotel, car, etc, preferred.
Provide high speed internet access in your home. Must be at least 3MB upload/10MB download speed, cannot be satellite ISP. Must provide proof of internet connection and speed to be considered.
Must be available to start on October 17th, and attend all training sessions, without any absence, for the first 4 weeks. Training is Monday-Friday.
Be proficient in computer operation and website navigation
Must be able to multi-task between multiple computer programs and websites
Able to work independently
Have excellent customer communications skills, both oral and written
Knowledge of general office PC-based programs, including MS Word, Excel, PowerPoint, and Outlook
Ability to work in an constantly changing and fast paced environment
Strong judgment and decision-making skills
Superior negotiating skills

Benefits 

Work from the comfort of your own home
Paid training
Stable schedules
Comprehensive benefits including IATAN travel benefits
Computer equipment provided
Job Stability – Growth Opportunities
Wide variety of schedules available – morning, afternoon shifts, and evening shifts! Also, you will need to be able to work one weekend day.
Shift differential for working hours between 7pm – 4:59am!
Comprehensive Benefits (eligible for most after 60 days): Medical, Dental, Vision, 401K, Company-Paid Life Insurance, Short Term and Long Term Disability Insurance, Prescription Drug Savings plan, and more!
Paid Time Off after 90 days (80hrs. first year)

Get your applications in today! There are only a few slots available for our class starting on October 17th!

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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User Experience Researcher (Voice and chat) for VoxGen in New York, NY

Posted on 09/25/2016 by | Comments Off on User Experience Researcher (Voice and chat) for VoxGen in New York, NY
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User Experience Researcher (Voice and chat) for VoxGen in New York, NY

Some responsibilities include:

We’re looking for part-time User Experience (UX) Researcher who can help us in creating and optimizing best-in-class IVR, voice and cross-channel user experiences. If you’re interested in joining a world-class team, working with some of the biggest brands on the planet to help make customer interactions natural and engaging – we want to hear from you! The role be based in NYC or at our Orlando Headquarters. Work from home in other areas within the USA will also be considered based on skills and experience. This is a part time role – 24 hours a week over 3-5 days.
We’re looking for candidates with:

3+ years of User Experience Research/User Research;
Excellent communication skills – written, spoken, presenting, team work;
Experience of planning, scoping, facilitating and conducting user research throughout the project lifecycle;
Advocacy for the end user and with experience in moderating usability evaluations;
Some experience in other user research methodologies such as contextual inquiry, surveys, interviews, ethnography, baselining, competitor reviews, expert review;
Ability to translate user research findings into actionable insights and recommendations;
Experience in documenting and communicating user research findings;
Experience of coordinating participant recruitment and liaising with third party participant recruitment agencies;
Graduate qualification in Psychology / Cognitive Sciences, Human Factors / HCI, or related discipline. Equivalent industry experience will also be considered;

Desirable::

Experience in evaluating voice user experiences and/or chat interfaces;
Experience in client management for user experience research projects;
Experience in producing a range of UX documentation e.g. research briefs, participant recruitment screeners, customer journey maps, personas;

In addition to a competitive salary, the position will offer an attractive employee benefits package.

Job Type: Part-time

Required education:

Bachelor’s

Required experience:

3+ years of User Experience Research/User Research;: 3 years
* Some experience in other user research methodologies such as contextual inquiry, surveys, intervie: 1 year
* Experience of coordinating participant recruitment and liaising with third party participant recru: 3 years
* Ability to translate user research findings into actionable insights and recommendations;: 3 years
Excellent communication skills – written, spoken, presenting, team work;: 3 years
* Experience of planning, scoping, facilitating and conducting user research throughout the project: 3 years
* Advocacy for the end user and with experience in moderating usability evaluations: 3 years
* Experience in documenting and communicating user research findings;: 3 years

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Customer Service Specialist Days for Lands’ End in Dodgeville, WI

Posted on 09/21/2016 by | Comments Off on Customer Service Specialist Days for Lands’ End in Dodgeville, WI
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Customer Service Specialist Days for Lands’ End in Dodgeville, WI

Some responsibilities include:

Required Experience

– Great customer service skills and previous sales experience are a big plus, though we’ll hire for attitude and aptitude over experience any day.
– Enthusiastic, friendly and professional verbal communications.
– Proficient with the internet, data entry and the ability to swiftly move between multiple programs.
– Highly reliable and punctual.
– The ability to perceive and interpret a situation and act upon it in an appropriate manner.
– Organized, accurate and detail oriented.
– Bilingual, Spanish speaking specialists are valuable with our rewards program embers and paid .50¢/hour premium.

Starting Pay: $12.65/hour plus shift and weekend premiums

Choose one of these paid training sessions:

9/26 – 10/06 – Days (Lands’ End)
10/27– 11/3 – Days (Rewards Program)

Availability after Training:
Three shifts per week with one of these being Saturday or Sunday.

Day Shifts: Select start time between 7:00-9:00 a.m., end time 3:00-5:00 p.m.

Some later end times are necessary during peak weeks between Thanksgiving and Christmas.

Physical Requirements:
This is a stationery position, continuously talking with customers while working on a computer for 6-8 hour shifts.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Customer Service for VRS Design in Brea, CA

Posted on 09/21/2016 by | Comments Off on Customer Service for VRS Design in Brea, CA
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Customer Service for VRS Design in Brea, CA

Some responsibilities include:

Position Overview:
We are looking for a customer service representative to act as a liaison, provide product information and resolve any emerging problems that our customers might face.
This position’s main goal is to ensure excellent service standards and maintain high customer satisfaction.
Job Responsibilities:
– Identify and assess customers’ needs to achieve satisfaction
– Provide accurate, valid and complete information by using the right methods/tools
– Handle complaints, provide appropriate solutions and alternatives within the time limits
– Resolve customer complaints via email, phone or social media.
– Assist with placement of orders, refunds, cancellations and warranties.
– Follow communication procedures, guidelines and policies
– Take the extra mile to engage customers
Qualifications: Strong written and verbal communication skills, high level of integrity, strong work ethics, responsible, detail oriented, self-motivated, energetic, and have the ability to work as a team player.
Typing Speed: 70 WPM MUST be able to work Monday/Wednesday and willing to work at home during weekend.
Company Located in Brea, CA
Benefits: Medical/Dental/Vision Insurance, Sick Days, Paid Vacations after probation period. Strong performance incentives offered. Young & Friendly Environment. Lunch Provided.

Required education:

High school or equivalent

Required languages:

English
Korean

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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