Tag Archives: telecommute

Dispatcher Last Mile for XPO Logistics

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Dispatcher Last Mile for XPO Logistics in New York, NY

Some responsibilities include:

Overview:

XPO provides cutting-edge supply chain solutions to the world’s most successful companies, including Boeing, Home Depot, Ikea, L’Oréal and many others. We’re growing worldwide. And we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our customers require. If you’re ready to give us your best, let’s talk. We’d like to invest in you.
(NYSE: XPO)
Responsibilities:

ESSENTIAL JOB FUNCTIONS:

Communicate daily with customers, potential customers, independent contractors and drivers; both in person and over the telephone.
Ability to manage key customer accounts including functions like appointment scheduling and customer communications.
Responsible to manage all aspects of driver leadership for assigned group of drivers including safety, performance, productivity, morale, retention, service, pay exceptions and overall earnings.
Proper execution of dispatch and planning functions, including start of day and end of day processes, ensuring all orders are assigned for on time service and all available capacity is properly utilized.
Ability to learn to operate advanced transportation management systems and other computer applications.
Responsible for the timely assignment of work orders to drivers, communicating expectations and checking for driver understanding of work assignments.
Responsible for timely pickup and delivery of all customer orders within assigned area maintaining customer service expectations and meeting appointment schedules.
Ability to follow-up with drivers regarding pickups and deliveries. Responsible to track and trace drivers from the beginning of their work assignment until completion, keeping external and internal customers updated on driver ETA and any delays. Responsible to input pickup and delivery information in real time.
Ability to handle high phone call volumes, processing and troubleshooting issues and multi-tasking effectively.
Ability to work in a fast paced environment, meeting demanding customer and driver expectations.
Ability to stay organized, maintain proper records and insure information is communicated timely and correctly.
Other duties as assigned by Manager.

Qualifications:

QUALIFICATIONS AND REQUIREMENTS:

Three years experience in the intermodal transportation industry with experience in operations, dispatch and/or driver leadership being a major plus.
The ideal candidate possesses an ability to deliver results based on general guidelines and expectations with minimal direct supervision
Possess solid communication skills both written and verbal and the ability to communicate effectively in person or over the telephone or email.
The ideal candidate is computer literate and has an intermediate working knowledge of Microsoft Office programs such as Word, Excel and Outlook.
Ability to handle multiple tasks simultaneously and recall past information while under pressure.
Ability to communicate with contract drivers and customers alike.
Ability to work a mid day to late evening shift with a possible weekend day.
The pay for this position is $19.23 / hours.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Student Work Study Writing Coach for Capella Education in Minneapolis, MN 55402

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Student Work Study Writing Coach for Capella Education in Minneapolis, MN 55402

Some responsibilities include:

Department: Academic Affairs

Reports To: Amy Buechler-Steubing – Supervisor, Learning Assistance Center

Full Time/ Part Time: Part Time

Regular/ Temporary: Temporary

Location: Offsite

Compensation: $15.00 per hour

Date: Appointment through June 2017

Please do not apply until you have read and understood the following: If you have not heard back about this position by FRIDAY, OCTOBER 28, 2016, this role has been filled and we are not moving forward with your application at that time. We post Federal Work Study positions on the Capella Careers site every quarter and encourage you to check the website for future roles that may be of interest to you.

What is Federal Work Study?

The Federal Work Study Program (FWS) provides part-time employment to learners with financial need. Financial need is based on the Expected Family Contribution (EFC) provided by completing the Free Application for Federal Student Aid (FAFSA). The award amount depends on your financial need and is based on expected weekly employment targets. Unlike federal grants, funds from the Federal Work Study are paid to the learner on a bi-weekly basis after employment requirements have been met and wages have been earned. The inclusion of Federal Work Study in your financial aid award is not a guarantee of the amount you will earn as you will be paid only for the hours that you actually work.

All federal aid sources must be included in your financial aid, including the Federal Work Study Program. With this additional federal aid source, it may reduce the amount of federal loans you would be eligible for. Keep in mind that federal loans must be paid back (with interest) whereas the Federal Work Study Program funds are provided to you bi-weekly and do not require repayment.

Position summary

The Student Work Study Writing Coach is responsible for providing academic and writing support to learners in self-paced and regular courses to help them build competencies and advance their academic writing skills. This support will be offered through: 1-1 coaching and consultation, development of writing resources, and the facilitation of writing workshops.
Writing Coach duties include, but aren not limited to

Assisting learners at all stages of the writing process.
Reviewing learner essays and offering practice exercises.
Providing workshops and 1:1 tutoring on basic grammar and format instruction, APA style and formatting, and other higher-order and lower-order writing areas.
Developing and offering workshops that include interactive learning activities that integrate writing strategies and resources with course content, using a variety of techniques to promote active learning.
Working with learners to polish and strengthen their academic writing skills.
Helping learners deconstruct feedback and identify opportunities for revisions.
Build useful writing tools and handouts to be utilized by learners, instructors, advisors, and other Writing Coaches. Contribute to the ongoing development and maintenance of Capella’s Online Writing Center.

This position requires 10-15 hours a week and is remote. Most duties can be completed on nights and weekends, but some availability during regular business hours for training and weekly team meetings may also be required. This role is expected to continue through June 2017.

Qualifications

To be eligible to apply, applicants must:

Have completed the 2016-2017 FAFSA.
Have successfully completed a minimum of 3 quarters at Capella University with a minimum GPA of 3.5 in their program of study. Be prepared to submit your unofficial transcript when requested.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Customer Service and Sales Representative for Advanced Call Center Technologies LLC in Junction City KS

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Customer Service and Sales Representative for Advanced Call Center Technologies LLC in Junction City, KS

Some responsibilities include:

Customer Service Representatives receive inbound calls from consumers for assistance with billing inquires, payments, credits, products sales, internet and cell services. CSR’s are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. They also use their excellent communication skills and interpersonal skills with every contact to provide world-class customer service and sales. They are the front-line account representatives in our call center.

Being a successful CSR with ACT will require you to be able to multi-task and empathize, as well as utilize real world experience to communicate with our customers.

We offer extensive training and development for our Reps-so even if you do not have previous call center experience, if you have a high school diploma or GED, a great attitude and a willingness to learn and grow with our organization, you would be a good fit for a CSR.

Often people with a background in retail, restaurants and hospitality make a great Customer Service Representative.

We provide an awesome work environment along with Medical/Dental/Vision. Every month you can receive a Perfect Attendance Bonus of $160!!!

If you are looking for an entry-level position with the consistency and growth opportunity..a CSR position with ACT may be great fit for you. A successful CSR will be able to advance within our company.

Apply online or come into our office at 2031 S. Spring Valley Road. Or give us a call at 785-210-0435

Summary:
Assist customers with billing questions/needs and offering upgraded services. This is an inbound project that requires a 90% talk time to be handled in a timely and professional manner.

Essential Duties and Responsibilities:
Agent is responsible for receiving inbound calls from customers regarding billing questions, service modifications and/or possible complaints. After successfully assisting with the customers needs, agents are required to offer upgrades on the customer’s current services and/or to sell additional services offered through for example home phone line, internet, television programming, and cell phone service.

Supervisory Responsibilities:
This job has no supervisory responsibilities.

Competency:
To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Understanding customer’s needs and the ability to communicate effectively throughout the call. Agent must have the ability to work under pressure in an environment with a high level of distractions while maintaining a positive attitude. Solicits customer feedback to improve services. Responds to requests for service and assistance.

Interpersonal Skills – Focuses on solving conflict without blame. Confidentiality is paramount. Demonstrate the ability to listen and communicate effectively. Remains neutral and professional when dealing with others. Remains flexible to changes and other ideas.

Oral Communication – Speaks clearly and persuasively in both positive and negative situations. Must possess excellent communication skills in English. Demonstrate the ability to effectively relay product knowledge. Agent must show a level confidence in the tone of voice with a professional and positive attitude. Project involves reading throughout the call to include disclosures and terms and conditions; must be able to read at a fast pace with a clear tone of voice and possesses a high level of reading competency.

Written Communication- Agent must write clearly and informatively. Verifies and edits work for spelling, grammar, and data accuracy. Able to read and interpret written information effectively.

Teamwork – Balances team and individual responsibilities and exhibits objectivity and openness within a dynamic environment. Able to provide and receive both negative and positive feedback. Contributes to building a positive team spirit. Agent must demonstrate a professional attitude that contributes to a cohesive work environment that promotes success.

Quality / Quantity – Demonstrates accuracy and thoroughness and strives to improve and promote a quality measured scale of 0% to 100% with 100% being the quality goal expected. Applies feedback to improve performance and diligently monitors work to ensure quality. Meets productivity standards set forth by the guidelines issued from higher echelons of management. Completes work in a timely manner to increase and/or improve productivity.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Direct Support Professional for Dungarvin in Vacaville, CA

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Direct Support Professional for Dungarvin in Vacaville, CA

Some responsibilities include:

Do you have a desire to help individuals of varying abilities reach their goals and achieve their dreams? At Dungarvin Vacaville, we support individuals with developmental disabilities in reaching their goals and dreams by providing education, assistance, role modeling, supervision and encouragement. We provide stimulating, productive, purposeful and meaningful experiences for the people we serve. We offer activities on site, as well as outings and participation in local community events.

Job duties include:

Assisting individuals in increasing their basic life skills through guidance and role modeling.
Providing direct care and support with daily activities, such as mealtime and personal care.
Assisting individuals with planning and achieving goals.
Driving company vehicles to activities in the community.
Following protocols and procedures to maintain a healthy and safe environment.

REQUIREMENTS:

Employees must have a sincere desire to support individuals with developmental disabilities, such as intellectual disability, cerebral palsy, autism and epilepsy.
Be at least 21 years of age.
Have basic computer knowledge.
Have the physical ability to lift over 50 lbs frequently and over 100 lbs occasionally.
Have the ability to make sound judgments when given guidance and priorities.
Have the ability to work as a team member.
Have the ability to receive instruction and implement policies and procedures as trained.

Pre-Employment Requirements:

Current valid driver’s license and an acceptable driving history.
Be able to pass DOJ and FBI background checks.
Physician’s clearance and a TB test clearance.
Drug screening.
High school diploma or GED.

Positions: Full-time and part-time positions are available. All positions are weekday shifts.

Salary: Dungarvin offers starting wages of $12.74 per hour with increases to $13.09 upon completion of probation and $13.45 per hour upon completion of the first year.

Paid training includes:

CPR
First Aid
Lifting and Transferring
OSHA
HIPAA

Benefits include:

Paid time off
Health, dental and vision insurance
Life insurance
Flexible spending accounts
401(k)
Employee Assistance Program
And more

Come and join our team to experience a rewarding position with a national provider of services to people with developmental disabilities.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Case Manager for Kepro in Tualatin, OR

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Case Manager for Kepro in Tualatin, OR

Some responsibilities include:

Responsible for face-to- face behavioral health assessments in the field, as well as
attending ICT meetings at the Oregon state hospital, for individuals transitioning
to the community.

Qualifications
– LCSW, LMFT, LPC, RN
– Must demonstrate the ability to conduct an assessment, including
identifying precipitating events, gathering histories of mental and
physical health, alcohol and other drug use, past mental health services
and criminal justice contacts; assessing family, cultural, social and work
relationships; 2) conduct a mental status exam; 3) complete a five-
axis DSM diagnosis; 4) write and supervise the implementation of a
ISSP; and 5) provide individual, family or group therapy within the
scope of their training
– Knowledge of NCQA/URAC standards strongly preferred.
– Knowledge of the organization of medical records, medical terminology, and
disease process required.
– Strong clinical/social assessment and critical thinking skills required.
– Excellent verbal and written communication skills required.
– Ability to use independent judgment and discretion to address, resolve and
process problems impeding the service needs.
– Proactively identify and resolves delays and obstacles.
– Ability to work in a team environment.
– Flexibility and strong organizational skills needed.
– Must be proficient in MS Office, Internet/Web Navigation
– Must have high-speed (no dial-up) internet at home.
– Must be willing to travel and have active, unrestricted license, reliable
transportation and active auto insurance.
– Must have an OSHA complaint home workspace committed to confidentiality of
PHI.

KEPRO offers challenging careers, excellent benefits and opportunities for
advancement. For consideration, please submit resume and cover letter with salary
requirements. Only those candidates identified for an interview will be contacted. No
Phone Calls Please. Visit our website at www.KEPRO.com for more information on
the KEPRO Family of Companies.
EOE AA M/F/Vet/Disability
KEPRO is an E-Verify employer. E-Verify is an internet based system operated by the Department of Homeland
Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to
electronically verify the employment eligibility of their newly hired employees in the United States.

Job Type: Full-time

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Data Listing Analyst for CoStar Group in Washington, DC

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Data Listing Analyst for CoStar Group in Washington, DC

Some responsibilities include:

Job Description

CoStar is the owner of Lands of America and Land and Farm and is the leading operator of online marketplaces that support the sale and purchase of farms, ranches, country homes, and rural land. Our customers include real-estate brokers, real-estate agents, owners, and investors who need internet listing services and information and to help them sell/purchase properties and track competitive trends.

CoStar is currently seeking a full-time Data Listing/Content Analyst to oversee and improve the quality of property listings across its network of land-listing marketplaces. Reporting to the Sr. Product Manager, Content Development, you will collaborate closely with product management, development and customer-service teams within the Lands business unit.

Responsibilities:

Develop and implement robust quality-assurance process to ensure accuracy of new and existing property listings on the CoStar Group’s network of land-listing marketplaces.
Develop and implement data-cleansing best practices and methodology to identify and resolve data-quality issues throughout the CoStar Group’s network of land-listing marketplaces.
Manage technical relationships for third-party vendors providing data to the CoStar Group’s network of land-listing marketplaces.
Drive requirements for technical implementation of new data feeds on the CoStar Group’s network of land-listing marketplaces.
Identify new opportunities for partnerships with relevant data providers, including but not limited to MLSs, land brokers and government agencies through Data.gov network.

Required Qualifications:

Bachelor’s Degree required.
2-3 years database administration or experience in “data-heavy” work environment.
2+ years digital product development.

Highly proficient with Microsoft Excel.
Adept at writing SQL queries.
Experience with SQL Server Management Studio.
Familiar with RESTful API and XML concepts.
Demonstrable experience working with third-party data feeds and APIs.
Demonstrable experience translating business requirements into technical stories for implementation by development teams.
Demonstrable experience working with data to be presented in form of customer-facing content, including images and other editorial facets.
Ability to work in team environment to coordinate seamlessly between business and development teams.

Desirable Qualifications:

Experience working in agile product-development environment.
Solid understanding of quality-assurance strategies and best practices.
Experience with commercial real-estate market and data management desirable.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Online Retail Specialist for Hayneedle in Omaha, NE

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Online Retail Specialist for Hayneedle in Omaha, NE

Some responsibilities include:

We’re hiring Work-from-Home Online Retail Specialists!
At Hayneedle, our Work-From-Home Online Retail Specialists friendly folks who truly enjoy helping our customers shop from our wide variety of product categories. Providing answers to product and order questions, as well as suggestions for the ideal product are the things our associates are passionate about.

Successful candidates for our work-from-home program must be a NEBRASKA RESIDENT , have a land-line phone , and a computer with broadband access and security software.

At Hayneedle, customers find what they love and love what they find – for their home, their life, their style. We combine the best selection with innovative online shopping tools and top-notch customer service, culminating in a revolutionary, easy shopping experience.

What does a Work-From-Home Online Retail Specialist at Hayneedle do? * Accurately enter customer information on all phone and email orders.

Demonstrate drive & enthusiasm while handling customer questions and inquiries.
Build confidence in potential customers with a friendly phone presence & strong product knowledge.
Attend periodic training & coaching sessions to keep up to date on products and processes.
Ability to engage customer in conversation directly related to building sales & creating life long customers.
Meet or exceed productivity goals.
Close sales effectively & provide sales support.

What basic qualifications will our Work-From-Home Online Retail Specialist need to have?

In-depth experience with internet (Web and email).

In-depth experience with MS Office applications (Word and Excel).
High school diploma required. Bachelor’s degree preferred.
1 year customer service experience in a retail setting or on-line retail industry preferred.
Ability to multitask required.
Ability to retain knowledge of products.
Be motivated to meet customer needs.
Positive, energetic, and people-oriented.

Tools you need: Hayneedle provides paid training that will prepare you to work from home. Below is the list of items you will need to supply on your own.
· Landline Phone
· Minimum OS Version: Windows XP SP3, Windows Vista with Service Pack 1, or Windows 7 with Service Pack 1
· Computer Type: PC compatible (no Macs)
· Internet Browser: Internet Explorer 7 or Higher
· Monitor Size: 17 inches or greater
· Minimum RAM: 2 GB or higher
· Minimum Processor Speed: 1 GHZ (1000 MHz) or better on multi-core processors. 2 GHZ (2000 MHz) on single-core processors
· Internet Connection: DSL or cable connection only (no modem access OR satellite connections)
· Minimum Software Requirements: Updated Antivirus Software such as: Microsoft Security Essentials (Free), AVG (Free), Avast (Free), Trend Micro, Norton, McAfee, BitDefender, Kaspersky.
· Video conferencing capabilities, i.e.: Skype, or Facetime for Interviews
· 5 GB free space for software installation
· 1 Free USB Port

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Licensed Clinical Care Manager RN for Aetna

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Licensed Clinical Care Manager RN for Aetna in Phoenix, AZ

Some responsibilities include:

This role is embedded in multiple clinics in Phoenix, AZ. Travel to the Aetna office in Phoenix is also required as needed.

RN license is required.

POSITION SUMMARY
Utilizes advanced clinical judgment and critical thinking skills to facilitate appropriate physical and behavioral health care for members through assessment and member-centered care planning. Direct provider coordination/ collaboration to promote effective utilization of available resources, optimal member functioning and cost effective outcomes.

· Through the use of clinical tools and review of member specific health information/ data, conducts comprehensive assessments of referred member’s needs in collaboration with the clinical team.

· Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address clinical indicators which impact care planning and resolution of member issues.

· Using a holistic approach consults with clinical colleagues, supervisor, medical directors and/ or other programs to overcome barriers to meeting goals and objectives.

· Ability to speak to medical and behavioral health professionals to influence appropriate member care.

· Utilizes motivational interviewing skills to ensure engagement of clinical care team in an integrative model of healthcare service delivery.

· Provides coaching, information and support to the clinical care team.

· Analyzes all utilization and clinical data available to consolidate information and begin to identify comprehensive member needs.

· In collaboration with the clinical care team, develops and monitors care plans to meet the member’s goals.

· Adheres to care management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.

· Identifies and escalates quality of care issues through established channels.

BACKGROUND/EXPERIENCE
3-5 years clinical practice experience, e.g. mental health clinic, hospital setting, alternative care setting such as home health or ambulatory care is required.
Case management and discharge planning experience is highly preferred
Managed Care experience is preferred
Crisis intervention skills is preferred
Must be a Registered Nurse

EDUCATION
The highest level of education desired for candidates in this position is a Bachelor’s degree or equivalent experience.

LICENSES AND CERTIFICATIONS
Nursing/Registered Nurse (RN)

FUNCTIONAL EXPERIENCES
Discharge planning/1-3 Years
Managed Care/Insurance Clinical Staff/1-3 Years
Case Management/1-3 Years
Disease management/1-3 Years
Nursing/Mental Health/1-3 Years

TECHNOLOGY EXPERIENCES
Desktop Tools/Microsoft Outlook/1-3 Years

Telework Specifications:
Considered a mobile position. Job is embedded in the PNO clinic site. Potential for work at home approximately 8 hrs per week. Must come to office for meetings, trainings, supervision.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Case Manager RN for Optum Operations in Lisle, IL

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Case Manager RN for Optum Operations in Lisle, IL

Some responsibilities include:

Primary Responsibilities: Making outbound calls and service inbound calls to assess members’ current health status.

Identifying gaps or barriers in treatment plans and partner with member to develop an effective care plan.

Providing patient education to assist with self-management of their medical condition or disease processes.

Collaborate with Medical Directors on high clinical and financial risk cases Collaborate with Pharmacist regarding medication reconciliation, including lower cost alternatives, medication interactions.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Medical Transcriptionist for Patient First in Glen Allen,Virginia

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Medical Transcriptionist for Patient First in Glen Allen,Virginia

Some responsibilities include:

The responsibilities of this job include, but are not limited to, the following:
Accurately transcribing physician’s dictation of medical office visits, including incoming correspondence and x-rays;
Proofreading and correcting documents for spelling, grammar, and physician errors.

Minimum education and professional requirements include, but are not limited to, the following:
High school graduate or equivalent;
At least three years of medical transcription experience in a hospital or specialty setting (preferred);
Must be self-motivated and self-disciplined in order to work at home office without direct supervision;
Must be able to accurately type more than 65 words per minute;
Must be able to meet a minimum line count of 7000 lines per week;
Must have basic computer skills with a firm understanding of Windows, Microsoft Word, and Internet Explorer.
In order to be considered for this position, all applicants must complete a transcription skills assessment by clicking here. This skills assessment must be completed in addition to the application for this position, which is accessible by clicking the “Apply Now” button below. Applicants who do not complete both the skills assessment and the application will not be considered for an interview.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!