Virtual Call Center Customer Service Professional at Roxanne Grace Solutions
Roxanne Grace Solutions – United States
$9 – $14 an hour – Contract
Contractor – Work From Home – US only
Location – Remote 100%
Minimum of 20 hours must be worked each week
Schedule – After Training you will set your own schedule
Are you searching for a remote opportunity where professionalism meets flexibility? Roxanne Grace Solutions, a respected player in the customer service industry, is seeking dedicated individuals to join their team as Virtual Call Center Customer Service Professionals. If you’re looking for a chance to represent a leading Fortune 500 company and connect with customers from the comfort of your own home, this might just be the perfect fit for you.
Overview
In this role, you’ll be the voice of the company, handling inbound calls from existing customers. Compensation ranges from $9.00 to $14.00 per hour, depending on experience and performance. Training classes are starting soon, so if you’re ready to dive in and make an impact, now is the time to apply. Please note that candidates must have access to high-speed internet and a home phone. This opportunity is exclusively available for applicants based in the United States who are serious about delivering exceptional service.
Responsibilities
- Receive and manage inbound calls from current customers
- Maintain a professional demeanor and approach at all times
- Build rapport with customers through effective questioning techniques
- Acquire product knowledge to better assist customers
- Navigate computer systems and multiple programs simultaneously
- Handle multiple tasks efficiently
- Follow instructions and accept feedback for continuous improvement
- Stay motivated and positive in a team-oriented environment
- Be open to working flexible hours, including weekends and evenings if required by the client
Skills and Qualifications
To excel in this role, candidates should possess:
- Professional comportment and demeanor
- Excellent verbal communication skills
- Strong ability to build rapport through effective questioning
- Proficiency in computer usage and MS Windows
- Capability to manage multiple screens and programs
- Typing proficiency
- Self-motivation and a positive attitude
- Desire to work collaboratively to achieve personal and team goals
If you’re ready to take the next step in your career and join a dynamic team of customer service professionals, apply now through Indeed. Remember, opportunities like these don’t come around often, so seize the chance to make a difference from the comfort of your own home. We look forward to welcoming you to the Roxanne Grace Solutions family.