PROVO Credit Consultant for Progrexion Holdings Inc – Provo, UT

Some responsibilities include:

Working directly with customers over the phone to provide requested information, solve problems, resolve concerns, and demonstrate the continued value of our services.

Maintain a high level of customer service expertise
Work directly with customers over the phone to provide personalized credit solutions
Maintain determination, interest and ability while working in a high-volume call center environment
Participate in and apply weekly coaching/feedback to ensure your success
Resolve customer concerns by utilizing effective listening and critical thinking skills
Express the value of our services to customers by aligning our services with our customers’ needs