Customer Service Representative for Starwood Hotels Fall River Call Center

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Customer Service Representative for Starwood Hotels Fall River Call Center in Fall River, MA

Some responsibilities include:

Starwood Hotels & Resort Worldwide Inc, Customer Contact Centers
Be a member of a world class organization – jump start your career with us!

The Fall River, MA Call center is hiring for the Reservation Sales Associate Position.

The next Training will begin MONDAY OCTOBER 17, 2016 (Can also apply here for additional training classes with dates to be determined)

• In Office Reservation Sales Associate
• Handle inbound calls for our 10 brands making reservations
• Full Time/40 Hrs a week
• $12.50/HR with potential of monthly bonuses
• potential of pay increases as you move through our Career Pathing process

All New Hires take part in a Training Class prior to starting to take calls.
4 weeks of paid training- Starting MONDAY OCTOBER 17, 2016
Training is Mon-Fri 130pm-10pm (for 4 weeks)
100% attendance and participation in Training is required.
After successful completion of training, schedules will be 3:30pm to 12:00am (must be flexible with schedule and able to work at least every other weekend)
Potential of earlier shifts and different days off in the near future based on performance.

• Potential to work from home starting in the first 90 days of employment based on performance and approval of leadership
• Growth potential
• Benefits: medical, dental and vision if opt in
• 401k and stock options
• Training is paid
Who we are:
In many cases, our Customer Contact Centers are the first contact guests have with one of our 1000 hotels. Our associates’ interactions with guests are a critical part of the overall guest experience, and they work to create memorable interactions that bring our brands to life for our guests, before the guests even reach the hotels.
Our nine (9) Contact Centers are in locations covering every time zone across the globe:
Austin, Texas, Fall River MA, Wichita Kansas, St. Thomas, Canada, Cork, Ireland, Singapore, Tokyo, Japan, Guangzhou, China and Gurgaon, India. Many of these locations offer work at home programs.
What we offer:
First and foremost – we provide an outstanding culture where you can grow and flourish. As an associate of our Contact Center, you will be a member of a high performing team that also enjoys having fun. We offer extensive training and continuous learning and development opportunities, exceptional benefits, career progression, promotional opportunities, exciting perks such as discounted hotel stays, tuition reimbursement, pay for performance incentives, service awards, fun center activities, hotel visits, various associate reward and recognition programs – the list is simply endless. How you grow with Starwood is only limited by your imagination.

To find out more visit and search for the position title and company. Apply now. Jobs go fast!

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