Customer Service Representative for EVINE Live

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Customer Service Representative for
EVINE Live in Eden Prairie, MN

Some responsibilities include:

You must live within 60 miles of Eden Prairie, MN to be considered for this role.

Three Full-Time Shift Options:
1) Work from home: Sunday – Thursday. Sunday is 8:00am-5:00pm; Monday – Thursday is 8:00am-12:00pm & 4:00pm-8:00pm

2) Work from home: Tuesday – Saturday. Tuesday – Friday is 8:00am-12:00pm & 4:00pm-8:00pm; Saturday is 8:00am-5:00pm
3) Work on site: 4 weekdays (11:30am-8:00pm) and 1 weekend day (8:00am-5:00pm)

What you’ll do

-Answer incoming calls and respond to the customer’s questions and concerns regarding the order process
-Research customer inquiries and enter notes in the system to facilitate assisting the customer
-Complete follow up outbound calls as needed to keep customers informed
-Demonstrate professionalism on all calls and emails, creating a positive image for EVINE Live
-Maintain and effectively articulate a thorough knowledge and skill base for policies, procedures, and computerized information systems
-Attend team meetings and ongoing training
-Support other areas of the department and company as needed
-Contribute to the team and the department in a positive and constructive manner
– Provide a superior customer service experience to both internal and external customers
– Other duties as assigned by supervisor

To find out more visit and search for the position title and company. Apply now. Jobs go fast!

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