Skybridge Americas: Part-Time Customer Service Opportunity in Minneapolis, MN
Skybridge Americas, a prominent player in customer service solutions, is currently seeking enthusiastic individuals for part-time, work-from-home customer service roles in Minneapolis, MN. This opportunity is tailored for those seeking flexibility and additional income without compromising their busy schedules. Below is a comprehensive overview of the position, requirements, and benefits.
Key Responsibilities
As a Skybridge Americas Home Agent, your main duties will include:
- Handling Inquiries: Answering incoming calls, emails, and voicemails. Addressing customer questions, complaints, and program inquiries in a timely and professional manner.
- Data Entry: Accurately entering data into the consumer database.
- Customer Interaction: Providing friendly and professional customer service both on and off the phone.
- Team Collaboration: Being punctual and a team player to meet customer needs.
- Additional Support: Performing other support tasks as required.
Hours of Operation
- Part-Time: Days and weekends (every other Saturday/Sunday).
Requirements
To be eligible for this position, candidates must reside in Minnesota or Wisconsin and have:
- Education: Minimum of a high school diploma/GED or an equivalent combination of education and experience.
- Communication Skills: Excellent professional verbal and written communication skills.
- Technical Skills: Strong computer skills, including internet navigation and other computer programs.
- Physical Ability: Ability to sit for long periods, hear and use a headset, use a phone, and type and use a mouse/computer simultaneously.
- Work Environment: A quiet space to work.
Necessary Equipment
Candidates will need:
- Home Computer/Desktop: Reliable for work tasks.
- Land Line Telephone: With a local Minneapolis-St. Paul area code (612, 651, 952, 763) or Vonage.
- Phone Headset: May be ordered prior to start.
- High-Speed Internet Connection: For smooth operation.
Incentives and Benefits
Skybridge Americas offers a range of benefits to its part-time employees, including:
- Flexible Schedules: Ideal for balancing home, school, and work.
- Training: Fully paid online training with live instructors.
- Pay Increases: At 6 months and annually from the start date.
- Incentive Programs: Potential to earn $50 – $500+ per month based on performance.
- Additional Incentives: Weekly bonuses and performance-based incentives up to an additional $0.50 per hour.
How to Apply
If this part-time customer service role aligns with your career goals and lifestyle, visit www.adp.com to apply. Positions are filling quickly, so prompt application is encouraged.
Join Skybridge Americas and become part of a team that values flexibility, growth, and professional development.