Customer Care Sr. Asst. for Xerox in Herndon, Virginia

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Customer Care Sr. Asst. for Xerox in Herndon, Virginia

Some responsibilities include:

As a Customer Service Representative, you will be working to support clients with their accounts. * Process reservations by email and telephone calls. * Creates and maintains reservations through Meeting Planner Database. * Review all scheduled and unscheduled reservations with Clients. * Knows the type of rooms available as well as their location and layout. * Responds to inquiries and makes reservations as needed and required. * Makes sure that all files are kept up to date, i.e. Email, LCD Request, Video-Conference Request, etc. * Maintains a clean and neat appearance and work area at all times. * Create tickets for Rooms that require setup. * Able to effectively communicate at all levels. * Knows the capacity of each room and setup options for each room. * Attention to Detail: Accuracy counts. * Review and understand the Do Not Call or Transfer List. * Transfer Calls using software system * Look up information using software system * Knows the appropriate departments within the system where callscan be transferred to

All other duties as assigned. Benefits, Benefits and More Benefits! 1. * Full Time Employment * Medical, Dental, Vision, & 401k plans * Educational assistance up to $5200 annually * Paid Time Off * Fun working environment! * Company discounts! Local restaurants, gyms, cell phone service discounts, auto, travel, international theme parks and many more!

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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