Customer Care Specialist – Work At Home – Las Vegas for The Mark Travel Corporation

Some responsibilities include:

Do you enjoy taking vacations? What about describing your vacation experiences to others? This is your opportunity to be a part of an exciting company that creates dream vacations for customers through our Funjet Vacations, Southwest Vacations, & United Vacations brands. Forget cold calling and bill collecting – our Customer Care Specialists use their unique abilities and experiences to assist travel agents and clients with lasting memories. The time is now to enjoy your career!

La Macchia Enterprises (LME) has a unique story of being family-owned for over 40 years. The End-to-End Experience focuses on our customers’ at every touch point so they can take the vacation of their dreams. Our 1,000+ team members embody our core values, making us a global leader in leisure travel and technology. Our team is the reason we’ve earned a spot on the Top Workplaces list for multiple years.

As a Customer Care Specialist – Work At Home – Las Vegas, you will be responsible for helping our customers book the vacation of their dreams. You will work with Southwest Vacations, United Vacations, and all Mark Travel Corporation brands including Funjet Vacations!

Hiring for a training class to begin early August. You must be available for all 6 weeks of paid training in the Las Vegas area, Monday – Friday from 9am – 5:30pm. After training when working at home, you will be required to be flexible in your schedules. You could be scheduled within the hours of M-F 8am – 9pm and Sat/Sun 10am – 6pm.

Although we are flexible based on experience, pay rates are generally in the $12-13/hour range.

Candidates must have a separate, office-designated workspace in their homes and landline-based internet.

Be well, work well, live well:

Discover destinations throughout the United States, Mexico and the Caribbean
Competitive compensation
Immediately earn paid time-off
Nine holidays (six fixed and three flexible)
Excellent medical, dental and vision plans
Instant 401K contribution opportunities
Travel opportunities at 5-star resorts
Tuition reimbursement
Paid training

Requirements

· High school diploma or equivalent; or two years or more of experience; or an equivalent combination of education and experience.

· Knowledge and principles for providing excellent customer service

· Sales acumen and understanding of sales techniques and systems including negotiation, persuasion, and closing the sale

· Must be able to communicate with others (via phone or email) clearly and concisely

· Capability to navigate within multiple computer programs including MS Office, the internet, and proprietary systems