Benefits Admin Associate for Xerox in Tempe, Arizona

Some responsibilities include:

** Shifts will be scheduled during our normal business operating hours anytime between 5:00 AM – 6:00 PM Monday – Friday (No Weekends).Applicants must have open availability to work any hours scheduled during operating hours!

Job Description:

As a Customer Service Specialist working in center environment, you will be working to support customers with their medical benefits accounts.

Your responsibilities will include, but are not limited to the following:

** Ability to navigate through multiple computer applications with speed and accuracy.

** Ability to work with customers to resolve inquiries.

** Provide troubleshooting assistance to customers.

** Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.

** Maintain a high level of world class customer service/professionalism to a wide range of customers.

** Recommend products that best suit the customer.

** Ability to read and interpret documents.