Active Network is looking for an IA Work at Home Reservation Agent in Cedar Rapids, IA.
Some responsibilities include:
Accessing company programs using company provided equipment which includes a hard drive Thin Client unit and headset in order to meet customer requests.
Assist our customers over the phone with their reservation requests, answer questions, and trouble shoot.
Communicate effectively using scripted material, policy, guidelines and procedures.
Query information within the company data bases in order to support customers using our products and services.
Maintain productivity goals and quality assurance standards.
To find out more visit Indeed.com and search for IA Work at Home Reservation Agent in the “what” field.