Customer Service Associate for Beta Analytic, Inc – Miami, FL

Beta Analytic is seeking a self-directed individual as a full-time customer service representative to help responding to incoming inquires into our general inbox. This candidate will interact with current and potential clients in the archaeological, geological and renewable fields. The applicant will be engaging with diverse researchers, students, as well as other business and academic leaders via email (primarily) and phone, providing customer support. This candidate will be also monitor incoming shipments into our facilities and would be resolving any issues that may occur with those.

This position requires candidate to be on from 12:00 noon to 6pm. The position can be only within those hours or be expanded for 2 additional hours during morning time. Finally, this is a remote position (work from home).

REQUIREMENTS INCLUDE
The minimum qualification for this position is a Bachelor’s degree from an accredited college or university. All majors will be considered.
– An interest in archaeology and geology
– A natural curiosity regarding scientific matters, and a willingness to keep up to date with current events
– Excellent written and oral communication skills

RESPONSIBILITIES
-Learn about our services and applications
-Communicate with our current clients
-Communicate with prospect clients
-Monitor incoming shipments
-Resolve shipment issues
-Data entry
-Research for lead generation

Beta Analytic strives to hire and retain the best and brightest candidates available in the marketplace. To be selected for this position, the candidate must possess exceptional interpersonal skills along with outstanding oral and written communication skills allowing for positive internal, client, and contractor relationships.

Job Type: Full-time

Salary: $14.00 /hour

Required education:

Bachelor’s