Tag Archives: telecommute

Associate Application Support Analyst for NSF in Ann Arbor, MI

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Associate Application Support Analyst for NSF in Ann Arbor, MI

Some responsibilities include:

Principal Accountabilities

PRINCIPAL ACCOUNTABILITIES:

1. Provide front line application support for support tickets coming through email, web or phone. Address each issue as per the set protocol. Ensure all emails and calls are answered in a timely manner and follow up each issue to closure.

2. Liaison with the respective project leaders of the systems to create and maintain help/FAQ documents for the applications. Ensure the latest versions are always accessible to the users.

3. Continually identify ways to improve support and decrease unnecessary support calls. Identify improvements to applications, processes, and business logic to meet user needs and communicate to the appropriate person.

4. Perform data analysis tasks with SQL in order to trouble shoot errors and user questions. Work with the development team to analyze the data when necessary and promptly follow up with the user.

5. Create training documents and conduct periodic training for selected system super users in different business areas.

6. Monitor the daily jobs outputs for the applications to ensure that any errors are addressed immediately by coordinating with the continuous improvements lead and communicate to the respective user groups impacted.

7. Deliver a high level of customer service to all users and continuous communication.

8. Assist with testing new application functions and enhancements to ensure smooth rollout.

9. Maintain a positive, constructive, team-oriented attitude as well as sound judgment with all job responsibilities.

10. Command a basic understanding of NSF’s mission and business and how the position’s job responsibilities contribute to the goals of the company.

11. Be on call occasionally for any urgent support issues in after hours.

12. Perform other duties as required.

Qualifications

REQUIRED QUALIFICATIONS:

1. Associates degree with 1 year relevant experience or Bachelor’s degree

2. Excellent written and verbal communication skills.

3. Ability to work in a fast paced environment, ability to multi-task and work with multiple users.

4. Strong interpersonal, problem solving and analytical skills.

5. Well organized and good customer service skills.

PREFERRED QUALIFICATIONS:

1. Bachelor’s degree in information systems or a related area of study

2. Experience working in web application support environment.

3. Experience in customer service and account management

4. Experience with training content creation tools and conducting application training.

5. Experience with communicating technical design in non-technical terms to users.

6. Experience with application testing and writing/executing test plans.

Additional Details

PHYSICAL DEMAND:

Required to sit for long periods of time.
Light physical effort required (ability to move up to 5 – 10 lbs. from one area to another).

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

RN – After Hours Phone Triage for OneSource Solutions in Saint George, UT

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RN – After Hours Phone Triage for OneSource Solutions in Saint George, UT

Some responsibilities include:

Requirements:
Must have California RN license with no complaints
Must have RN license in compact states with no complaints, and additional state licenses are preferred
1+ years of nursing experience required
1+ years of hospice care experience preferred
Fluent in English and Spanish preferred
Must be available to take up to a 12 hour day shift Saturdays and/or Sundays every weekend or every-other weekend, and across some weekday evenings
Must be able to commit to average of 20-25 hours per week
Must be available to work some hours each holiday
Able to handle stress (phone calls come in quickly and must each be handled appropriately)
Able to be kind and gracious to patient care givers in stressful situations
Very comfortable with using various computer programs – web, Word, Excel, learning new EMR systems, etc.
Able to pass drug screen and background check

Compensation: $21.00-$23.00 per hour (along with weekend differential pay of up to $2.50/hour)

We are currently interviewing – if interested, please send your resume within your response to this posting to email address listed.

Job Type: Part-time

Salary: $21.00 /hour

Required education:

Bachelor’s

Required experience:

RN: 1 year

Required language:

Spanish preferred

Required license or certification:

RN License in compact state AND California, and any other RN state licenses preferred

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Lead Offer Management Analyst for CenturyLink

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Lead Offer Management Analyst for CenturyLink
Some responsibilities include:

ob Overview:

This position will be primarily responsible for the negotiation of custom Sales opportunities from the Sales organization. The position requires experience with and knowledge of contract negotiations, contract language creation, project management, custom offer construction, and sales processes. Ideal candidate is detail oriented, quick learner, excellent communicator, and has the desire to work in a fast-paced high pressure environment in support of the sales cycle.

In this particular role, balancing responsiveness, along with turnaround speed and attention to deal will be paramount. The individual opportunities may be extensive in nature, and the volume of work will be high and so will be the pressure to get the work done quickly as expectations from both customers and CenturyLink Sales will be for a rapid turnaround. The individual must be able to prioritize the volume of work by delegating to peers or other Offer Development analysts, or through working directly with the Sales teams and Sales leadership.

Job Responsibilities:

Drive sales opportunities that require a significant amount of customization and can be addressed efficiently to attempt to rapidly reach final contract execution that results in profitable revenue growth for CenturyLink
Ensure consistent application of Terms & Conditions in Custom Contracts and related documents
Minimize CenturyLink’s Operational and Financial risk exposure in Custom Contracts
Build working relationship and trust with Sales Management and CenturyLink Legal
Become a knowledge source on process and alternative solutions for solving problems

Essential Duties:

· Negotiating contract terms & conditions with customers

· Contract language creation and fast turnaround

· Communicating effectively with all levels of management

· Vet custom operational and business commitments with internal organizations

· Focus on process and proactively design ways to improve the process

Minimum Qualifications:

Bachelor’s Degree from an accredited college or university, or equivalent experience; 8+ years of professional work experience. 6+ years of experience with Master’s Degree.
Minimum 2 years’ experience in customer negotiations, business development, and contract drafting or equivalent
Excellent verbal, written, project management and presentation skills
Able to cope and succeed in a stressful high pressure environment
Computer skills: strong skills on Microsoft Office (Word, Excel); plus working with CenturyLink systems such as Sales Force, Big Machines, CMS, Pramata, and Apttus
A team player with excellent interpersonal skills and must be able to communicate effectively with sales personnel and customers on conference calls
Knowledge and experience with the competitive Telecommunications and Hosting/IT Outsourcing industry and services

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Arabic Interpreters

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Some responsibilities include:

Description

LanguageLine is now accepting applications for work at home Arabic interpreters.

This position requires excellent comprehension and speaking skills in English and Modern Standard Arabic.

Professional interpretation experience preferred but not required. Get started at LanguageLine!

Modern Standard Arabic (MSA) is the written language used in the Arab World. It is the language used for education, by the media, courts, and other official institutions and businesses. It is the language that makes it possible for Arab speakers around the world to communicate with each other regardless of origin. These links are examples of the speaking skills in MSA LanguageLine expects of its Arabic interpreters.

https://www.youtube.com/watch?v=OmMgWpPf5wgIn

https://www.youtube.com/watch?v=Qglv6aVhjUA

I. Summary of the Position:

The Arabic Interpreter is responsible for handling calls on demand, rarely by appointment, and renders meaning of conversations in the consecutive mode of interpretation between speakers of Arabic and English. She/he processes information quickly and concisely, recognizes sensitive cultural differences and is professional and courteous at all times. The Arabic interpreter will use appropriate industry terminology and understands common industry procedures and practices. The calls may involve simple or complex, non-technical or technical subjects in the following fields: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, and 911, Law Enforcement, Court, and General Business.

Location:

We are hiring in the United States only.
The Arabic Interpreter works from his/her home-office. It is essential to ensure a quiet & secure environment. Note pads and writing utensils, glossaries or dictionaries are useful tools. The Arabic interpreter must have a dedicated telephone line and head-set/telephone equipment.

II. Major Responsibilities and Principal Accountabilities:

Renders correct concepts and meanings between Arabic and English following complexity, clarity, tone, and style from one language into another, upholding the correct rules for grammar and syntax in both languages
Provides strict renditions of the messages including every detail of the conversation, and must be prepared for challenging calls at any time
Employs good customer service and communication skills, clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expressions
Follows instructions of clients, manages the flow of the call and avoids taking over the call, as well as avoids interaction with the limited English speaker w/o client’s permission
Understands protocol and terminology in the following industries: Medical, Insurance, Finance, Court and Law
Remains calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations
Remains punctual and available during scheduled work hours
Ensures access to the Internet for work related electronic communication
The hiring process will include written and audio language assessments
Must be able to see computer screen
Must be able to constantly operate computer keyboard and mouse
Must be able to remain in a stationary position during majority of scheduled shift
This job description is subject to change at any time.

OPEN UNTIL FILLED — EEO/AA

This is not a translation position (the written word) but translators and other skilled linguists who are fluent in Arabic and English are encouraged to apply. Interpreters translate verbally over the phone or by video conferencing.

Qualifications

Native or Near Native Fluency in Modern Standard Arabic and English
Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of both Arabic and English
Excellent listening, retention and note taking skills to maintain a high level of accuracy
Knowledge of industry-specific terminology; on-going study of glossaries and training materials including scripts provided by our clients
Ability to concentrate, stay detached from the conversation, and remain neutral and objective at all times
Ability to follow client’s instructions closely
Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client
Completion of High school education
Education in languages/translation/interpretation or related fields preferred, but not required

Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.

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LanguageLine Solutions

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Provider Data Senior Associate for Cigna

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Provider Data Senior Associate

Some responsibilities include:

Description

SUMMARY:
This role supports the Network Operations Administrators and Representatives. The Network Operations Department is responsible for the financial and operational activities of the provider network. In this role, you will be exposed to all aspects of a Coordinated Care Organization (financial understanding, provider network building, conflict/issue resolution, contracting, claim payments, meetings, training, etc.). Primarily, this role will be spent internally with substantial administration support but may include limited travel within the city.

RESPONSIBILITIES:
· Researching and resolving provider issues such as authorization and claim issues
· Prepares documentation for meetings, schedules meetings, and educates providers regarding member benefits and the referral process
· Develops, maintains, and distributes reports for respective market
· Credentialing of new providers that are interested in joining the Cigna-HealthSpring network
· Assists with bonus distribution for high performing providers
· Monitoring and resolving call trackers and grievances that are assigned to Network Operations

Qualifications

Bachelor’s degree strongly preferred

· Strong ability to act as a liaison
· Strong time management skills; highly organized and detail oriented
· Ability to work independently
· Excellent verbal and written communication skills
· Experience in MS Office Suite.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

At Home Rentski’s Reservations Agent

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At Home Rentski’s Reservations Agent

Some responsibilities include:

Date: Aug 30, 2016

Location: Broomfield, CO, US

Reach Your Peak at Vail Resorts. You’re someone who pushes boundaries and challenges the status quo. You’re brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

We are hiring for our Corporate Sales and Services Reservation team for Rentskis.com and Skirentals.com. Candidates will provide exemplary customer service with guests on inbound and outbound phone calls while fulfilling Rentskis and Central Reservation orders to all VRR and affiliate ski rental locations. Pay is $10.75 per hour and the position will run through the end of March.

Schedule:

This work-at-home position requires that the candidate be available to work 40 hours per week. Overtime will be offered during peak business periods such as the month of January. Hours will include weekend hours, evening hours and holidays.

Responsibilities include (but are not limited to):

Provide outstanding customer service relating to ski rentals
Book and Confirm inbound guest’s reservations via phone, email and written forms and take payment
Effectively and accurately enter reservations for inbound guests, Central Reservation and Travel Agent Guests
Point Person for communicating to guests where our ski shops are located

Qualifications:

Customer service experience – required
High School Diploma or Equivalent – required
Excellent communication and active listening skills – required
English fluency – required
Proficient in Microsoft Office products; Word, Excel, Outlook and PowerPoint – required

Preferred Skills:

Some College coursework
Call center work from home experience
Ski and snowboard knowledge
Spanish fluency
Computer proficiency, including ability to easily and efficiently navigate and toggle between multiple screens, talk and type simultaneously, and troubleshoot basic computer issues
A passion for skiing/snowboarding or familiarity with Vail Resorts’ mountain resorts
Vacation planning experience a plus

Technical Job Requirements:

Vail Resorts is pleased to provide some of the technical hardware equipment required to perform this role including virtual desktop terminal, keyboard and mouse, second monitor, telephone and headset.

Final Candidates must provide the following:

Dedicated landline (cellular phones, or VoIP phones are not permitted)
High-speed wired internet connection (wireless is not permitted)
Smartphone operating system capabilities – iOS and Android operating systems required
Home office free from background noise and distractions

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Sales Manager in Bowling Green, KY

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Sales Manager in Bowling Green, KY

Some responsibilities include:

Title Sales Representative
Location Bowling Green, KY
Pay Rate Based on experience

TAZ Trucking is outgrowing it’s business. We need a strong energetic sales force to expand our presence in our growing market areas.

Responsibilities for Sales Account Manager: Acquire and manage new and existing accounts, generate business leads, achieve sales objectives by growing the target market, fill backhaul lanes, build depth in the market place, prospect and qualify accounts.

Requirements:
– Ability to multi-task
– Customer service focused.
– Written and verbal communication skills.
– Excellent communication and organizational skills
– Work in a fast paced environment and handle stress and various personalities.
– Strong negotiating skills.
– Excellent problem solving skills
– Attention to detail and accuracy
– Preferably an existing book of business

What we offer:
– Health, Dental and Vision plans available.
– Excellent working environment.
– Family owned and operated.
– Holiday pay after 6 months.
– Vacation pay after 1 year.

CLICK HERE to view this job opportunity (the link will be in the Google result). Apply now. Jobs go fast!

Court Transcriptionist

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Court Transcriptionist

Some responsibilities include:

MUST have experience transcribing Family or Civil Court proceedings from digital recordings.

This is NOT a job for court reporters, paralegals or lawyers. This is NOT a job for people seeking entry level positions of any kind.

We are looking ONLY for experienced court transcriptionists with a minimum of 3 years experience. Location is not important. Please send cover letter and resume.

CLICK HERE to view this job opportunity (the link will be in the Google result). Apply now. Jobs go fast!

Informatics Senior Specialist for Cigna in Phoenix AZ

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Informatics Senior Specialist for Cigna in Phoenix, AZ

Some responsibilities include:

Responsibilities:

· Communication with and influencing of key matrix partners to ensure goals and targets are met

· Drives change initiatives to address prospective business needs. Acts as catalyst through multiple layers to spark enthusiasm, collaboration and results

· Partner closely with subject matter experts to identify new initiatives

· Responsible for analysis and interpretation of financial information

· Utilize independent judgment and discretion to identify trends, variances, and key issues

· Proven skill in understanding individual market dynamics (healthcare providers, employers, and competitors, etc.) to set strategies/tactics to achieve both cost and quality objectives

· Create ad hoc reports using various tools (MS Access, SAS, TOAD, SQL Server, Excel, etc…)

· Independently perform analyses and apply quality checks to ensure financial integrity

Qualifications

IDEAL CANDIDATES WILL OFFER

Bachelor’s Degree required; Finance, Economics, Mathematics preferred, Clinical/Current Medical Coding and/or Public Health training a plus or commensurate experience
Financial/Clinical Experience (2-5 years minimum) in the managed care industry or Public Health Care; clinical/medical coding knowledge and experience
Demonstrated excellence in leadership ability to engage and motivate in a high performance culture
Strategic thinker with both sound and broad business acumen
Experience working successfully in a matrix environment
Change leader who will be proactive in assisting in positive growth for the future
Knowledge of both the PPO and managed care environments, including product offerings, competitor offerings and healthcare provider value based reimbursement programs helpful
Experience in Microsoft Suite with intermediary to advanced knowledge of SAS, TOAD and SQL
Tableau experience a plus

Desired Attributes

Dive deeper than ever before into data
Build strong relationships with individuals by demonstrating the power of the informatics
Ability to work independently while managing multiple tasks and meeting deadlinesA
Strategic thinker with both sound and broad business acumen
Change leader who will be proactive in assisting in positive growth for the future

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Rate Monitor for UHaul in Phoenix, AZ

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Rate Monitor for UHaul in Phoenix, AZ

Some responsibilities include:

U-Haul Corporate Headquarters
U-Haul International
2727 N Central Ave
PHOENIX , AZ

Description:
U-Haul’s Rates & Distribution department is looking for a Rate Monitor to gather competitor rates from public websites for specific cities and enter them into a proprietary U-Haul application for the benefit of the Rate Analysts. This is a work from home position and applicants must have a personal computer and high-speed internet connection to be eligible. Assignments will be downloaded weekly via this application and are required to be completed within the designated time frames for the week. Training will be conducted in the Towers and upon successful completion of the training, the applicant will work from home except for one shift (4-6 hours) per week, which will be in the Corporate office making live monitor calls to the competition. Ability to work one shift per week during normal business hours (Monday-Friday) is required. Currently, that day is Thursday for the required shift but this day is flexible.
We are looking for a self-motivated individual who is accurate and pays attention to detail. Experience with basic Microsoft Excel spreadsheets is a plus but not required.
Requirements:
Candidates must be able to travel to the Corporate office weekly.
Work Status:
Moonlighter

Hours Needed:

(These hours may change based on business needs)

Sun – NA
Mon – 8am to 5pm
Tue – 8am to 5pm
Wed – 8am to 5pm

Thu – 8am to 5pm
Fri – 8am to 5pm
Sat – NA

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!