Online Customer Service Representative for Unique Vintage

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Online Customer Service Representative for Unique Vintage

Are you an experienced customer service professional with a knack for fashion and a desire to join a vibrant team? Unique Vintage, a renowned fashion retailer based in Burbank, CA, is on the lookout for a dedicated Online Customer Service Representative. This full-time role offers a unique chance to work with a dynamic company known for its retro-inspired collections.


As an Online Customer Service Representative, your primary duties will include:

  • Providing exceptional customer service via online platforms.
  • Addressing customer inquiries and resolving issues efficiently.
  • Assisting with orders, returns, and exchanges.
  • Maintaining a positive and professional demeanor while interacting with customers.


To be considered for this role, candidates must meet the following criteria:

  • Experience: 2-5 years in online customer service or retail.
  • Availability: Monday – Friday, 9 AM – 6 PM, with the flexibility to work from home 1-2 weekends per month (weekend work involves 1-2 hours of email correspondence, scheduled in advance).
  • Technical Skills: Proficiency with MAC computers is preferable.
  • Language Skills: Bilingual abilities are a plus.

Additional Information

  • Start Date: Immediate availability required.
  • Compensation: Negotiable, based on experience, with a range of $12.00 to $14.00 per hour.
  • Job Type: Full-time.

Application Process

To apply, please send the following:

  1. Your current resume.
  2. References.
  3. Details of any scheduling conflicts (e.g., school, planned vacations, other job commitments).
  4. Your salary requirements.

How to Apply

Interested candidates should visit Unique Vintage’s job listing and apply promptly. Given the competitive nature of this opportunity, positions are expected to fill quickly.

Unique Vintage values diversity and inclusivity, making it an excellent workplace for those passionate about delivering top-notch customer service while embracing a love for vintage fashion. If you meet the requirements and are eager to start immediately, don’t miss out on this chance to join the Unique Vintage team.

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